TS1702 my 5 year old grandsond was playing on candy cash last night he has seemed to have purchased something for £27.99 how do i get it cancelled
my 5 year old grandson was playng candy cash last night he seems to have purchased some app from it for £27.99 how do i cancell it and get a refund
sorry, I completely forgot to include the links. http://www.macworld.com/article/1158936/howto_ios_purchases.html, http://www.labnol.org/software/itunes-app-store-refunds/13838/
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Use your backup copy of your computer.
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Use the Report a Problem link in the emailed receipt.
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Hello I think I have put too much info in my question. I do however need help getting my money back. Thank you for your help.
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Engadget has a guide for this.
http://www.engadget.com/2009/11/25/how-to-get-music-videos-and-photos-off-your-i pod-iphone/ -
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You need to buy it on DVD.
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Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
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