TS1718 error 42110 when trying to watch a movie i rented

why cant i watch 2 movies that i rented it says error 42110....i just downloaded the latest software and the other movie i purchased works fine

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

  • Why do i receive error -42110 when trying to watch rented movies

    I've downloaded rented movies & have been charged by iTunes/Apple.  However, receive error -42110 when attempt to watch rented movie.

    Read this
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Getting error message when trying to watch a movie on my iPad

    I purchased a movie through iTunes for my iPad. I was able to watch the movie a few times now I'm getting a error message every time I try and watch it now, "you do not have permission to access the requested resource". What can be do to fix this problem?

    Is the movie a movie downloaded from iTunes? The iPad can only play certain movie files. Where have you downloaded the movie from? Some DVDs or other files from other internet sources may not work with the iPad.

  • TS3694 what does it mean when it says error -42110 when trying to watch a rented movie and how do you fix it?

    tried downloading movie again but showed same error.

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • Hi, i get the error -49 when trying to Export a Movie edited in iMovie and recorded with Elgato Video Capture anyone know why i get this Error and can help me?

    Hi, i get the error -49 when trying to Export a Movie edited in iMovie and recorded with Elgato Video Capture anyone know why i get this Error and can help me?

    Read this
    http://support.apple.com/kb/ts1583

  • Macbook Pro says plug in failure when trying to watch a movie

    My Macbook Pro says plug in failure when trying to watch a movie.

    This did not work and I'm glad that I only paid for the cheapest plan on macupdate.com.  For other people that view this discussion, after a couple of days of trying things and then viewing a couple of other discussions, what worked for me was uninstalling my Silverlight and then reinstalling it.  Thanks for everyones input !!!!

  • TS1424 Error 42110 appears and cannot watch a movie I pay for rental. I can see it is downloading, but as I click on it to watch it, the error appears and does not let me watch it.

    Error 42110 appears and cannot watch a movie I pay for rental. I can see it is downloading, but as I click on it to watch it, the error appears and does not let me watch it.
    what can I do to resolve it?

    Hello kmb_cb_lb
    If you cannot get your rental to play, then report the issue to the iTunes Store to get it resolved or refunded.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • TS1424 Getting an error 8008 when trying to download a movie, any ideas?

    Getting an error 8008 when trying to download a movie, any ideas?

    Is it the Star Trek film ? If it is then other people are having the same problem with it : https://discussions.apple.com/thread/5279174?tstart=0

  • Error 3001 when trying to watch a rented movie

    I've rented my first movie off iTunes Movie Rentals (Fantastic 4 - Silver Surfer). The file downloaded fine, but at the end of the download it shows error 3001 (There was a problem, etc.) but gives no specifics.
    I tried it on my MacBook Pro and my girlfriend's Dell, both running the latest version of iTunes, but I get the same error when trying to play the movie, or when I click "Resume Download" (although it looks like the movie had downloaded already).
    Any tips on how to fix this? I was looking forward to watching this with her tonight.
    Not a good first-time experience with this rental thing I must say

    I am getting the same error ("3001") when downloading - not watching. At first I was getting err = 8008. 8008 would happen about 1/3 through the download process. Download would freeze, and issue iTunes would alert an err = 8008. After contacting Apple, they claim to have reloaded the movie and instructed me to try again by:
    1. Delete my /User/iTunes/Music/Download folder
    2. Check for Downloads
    After several attempts, the download process finally proceeded past the original freeze point. Download is now 99.9% complete, but now crashes and issues a pop-up alert "We could not complete your iTunes Store request. An unknown error occurred (3001). There was an unknown error in the iTunes Store. Please try again later."
    1.6G of 1.7G has downloaded. When I try to "play" the existing file, I am presented with another 3001 error pop-up.
    Grrr....

  • Error message when trying to import Quicktime movies

    All of the sudden, I'm getting this weird error message when trying to import various Quicktime movies. I've never seen this message before:
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    I now see that two of them have been encoded using the AAC, Sorenson Video 3 codec which is not one I've seen before so I suspect that would be it.
    The other one I'm having trouble with is encoded using Integer (Big Endian), Animation. I know I've seen the Integer (Big Endian) codec before so do you think that because it's animation that's a problem? I imported several other uncompressed files that were encoded with Integer (Big Endian) that worked fine so that's my suspicion.
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  • I am getting an error -69 when trying to download purchased movie

    I am getting an error -69 when trying to download purchased movie

    A -69 suggests a damaged movie file.
    Just in case (even though it's for different error message numbers), perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

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    I have a laptop that I take to work. I am a teacher at a school. When using my school internet, I am able to see my movies in itunes. But, when I take my laptop home and use my internet, I get a black screen when trying to view a movie.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
    *Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
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    *Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
    *Check that images are enabled: Tools > Options > Content: [X] Load images automatically
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    Make sure that you do not block third-party images, the permissions.default.images pref should be 1.
    *http://kb.mozillazine.org/Images_or_animations_do_not_load
    There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
    *http://kb.mozillazine.org/Images_or_animations_do_not_load
    *https://support.mozilla.org/kb/Images+or+animations+do+not+show

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    Hi after receiving an I Pad air for Xmas I rented a movie to watch on a plane  but when I tried to watch it an error code-12894 appeared,I did not get to watch it so lost it.I,m going away again but am reluctant to rent another film incase the same thing happens any suggestions?

    I'm having the same problem...

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