TS1814 I need to restore my phone its disabled. I tried to go to itunes and restore but it will not let me. Can you help me please!
I am having problems retoring my iphone.
Hello Kristie Jo,
It sounds like you are unable to restore your iPad with iTunes. I would use the following article to help you troubleshoot what is happening, named:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If this does not make the restore successfully complete, what is preventing the restore? Is there an error message? Is something happening on the iPad?
Thank you for using Apple Support Communities.
Regards,
Sterling
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iPhone 4 went into recovery mode when trying to restore it. Now the only option iTunes allows is for "restore & upgrade", it is not offer an option to restore from a backup, says that must first do the upgrade, when attempting to do the upgrade the iPhone won't accept it.
How can I restore from a back up in recovery mode when the only option is "restore and upgrade"?
Please help.You don't you must restore your phone first and then you will have the option to restore from your backup.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
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Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
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iCloud
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Hi vijayanandhtkp,
It sounds like you are getting the Connect to iTunes screen as discussed in this article.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If so, please check out this article as linked from there.
Use iTunes to restore your iOS device to factory settings - Apple Support
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Ok. You don't have to select your number. Just check your email under your "grey" number and then at the bottom of this page you will see the option "Start new conversations from". Select your number.
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Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
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Thanks for using Apple Support Communities.
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iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/ts1441?viewlocale=it_it
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
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