TS2446 I got a new iPod touch 5 and because of security reasons they asked me my security questions that I forgot the answers to. Please help!
I got a new iPod touch 5 and because of security reasons they asked me my security questions that I forgot the answers to. Please help! I made the answers a long time ago. Thank you!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
Similar Messages
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I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
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TS2446 Can i change my security questions if i forgot the answers ?
can i change my security questions if i forgot the answers ?
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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i just got a new ipod touch 64 gb 4th generation after my old one got cracked. my mum backed up all my stuff on my laptop pc but i tried to sync everything back on to my ipod but there are non of the music files there + the pictures wont download
itunes content is not part of the backup as it should all be in itunes on your computer.
What pics won't download?
Please explain your issue. -
I recently got a new ipod touch. My old ipod nano is synced to a mac computer at my mom's work. And my new ipod is synced to my pc computer at home. Is there a way i can get the songs from my old ipod to my new one?
Copy the music from Nano to computer by:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Then just sync to the new device
iTunes: Syncing media content to iOS devices and iPod -
My daughter got a new ipod touch and set it up using my apple id. Once she sync'ed it, she had all my contacts, so she went ahead and deleted the ones she didn't want. Unfortunately, my iphone then sync'ed to the cloud and all my contacts were wiped out (the ones she deleted).
So, I wiped my iphone and did an icloud backup/restore. This restored all my apps, but my contacts are still the ones from when my daughter did her update. It doesn't appear as though I got back my contacts, even though I chose an icloud backup from before the deletion. Logging into icloud shows the reduced/deleted contacts, not the full list I had, and I can't see a way to revert back to an old copy.
Any ideas? I thought restoring from the cloud would have done it, but the contacts I got were the 'current' copy, not an older/archived copy.
I'd appreciate any ideas. None of the articles I found seemed to address retrieving an 'old' copy of your contacts from the cloud.The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone. -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
Just got a new iPod touch...turned it on and it automatically told us to plug it into iTunes...it never asked me for my password to connect to my network...Help!!
This one is really simple.
Just make sure that the "only sync checked songs" box is checked under the music tab. Then select the songs that you want synced. Once you then click "sync", it will remove any of the songs that were automatically put there and add or leave only the ones that you put check boxes next to.
Have fun! -
I've got a new iPod touch. How do I transfer songs from my old 'classic' iPod?
So I've got a new iPod touch for Christmas. I want to transfer all the music from my old iPod. I don't store music on my computer, it's just on the iPod. The only solution I can find is to download a program, copy everything from the old one to the computer and then move them to the new one! Seems a lot of work. Is there no official Apple way to just move music across?
Gfanuk wrote:
Sadly my music collection is too big for the iPod so I gave to pick and choose which songs I want on the iPod at any one time.
Ah! Well, here's a tip.
Use Smart Playlists to manage your iPod. This does of course mean using Sync to manage your iPod, but since manually managing is so much hard work, Syncing makes more sense...
By creating Smart Playlists, (which can add and remove songs according to rules you choose) you can create a Playlist which will be ever changing and you could then manage your iPod by Syncing Selected Playlists to it. You can experiment with Smart Playlists inside your iTunes Library without causing any irreversible damage. If you decide that you like - and can work with them, then is the time to start using them on your iPod.
Examples:
Starting with a very basic Smart Playlist: This Playlist would contain all your songs, providing they haven't been played in x days/weeks/months. Look at the following screenshots:
In the shot above, I've created a Smart Playlist with the rule "Playlist is Music". This Playlist will automatically fill with all the songs in my Library, taking up 123.16GB in storage. Now look what happens if I tick the box named "Match only ticked items":
This step was simply to keep my Playlist tidy, i.e. not having music that I don't have on my iPod anyway. Watch what happens though, if I add another rule designed to keep out songs that I've played recently and so don't want to here again for a while:
With this one simple additional rule, my Playlist is reduced from 123GB to just 61.75GB. However, if I only have a 64GB iPod, then even that's too large, so by increasing the number of weeks...
... I reduce the size of the Playlist to a more manageable 51.18GB.
What happens then is that I Sync selected Playlists to my iPod, i.e. this Smart Playlist, which you'll notice I have named "Reduce size Playlist".
I then have 51GB of music on my iPod, which I can then look for (and play) in exactly the same way as before, by Artist, Song, Genre etc.
At the next Sync with your iTunes Library, any songs that have been played recently are removed from the Playlist, while any songs that were last played more than 125 weeks ago are added back to the Playlist and the Playlist on the iPod (and therefore the songs on the iPod) is updated.
Now - that's the basic version. By creating more sophisticated Smart Playlists, you can Sync selected Artists, Albums etc. with your iPod so that any songs that you always want on it are there, while songs you don't cherish so much are only put back on after a while of last playing. For example, you could have five star songs go back on after just two months, four star songs after three months, and so on. If you use Playlists, you can Sync those as well, so that you can play by Playlist if you so wish. You could even keep the Recently Played Playlist on your iPod so that all songs recently played are left on the iPod for two weeks after last being played. If a song gets played again, it stays in the Recently Played Playlist, so it stays on the iPod. But if it doesn't get played for two weeks, it gets removed from the iPod.
If this sounds as though may help you, but you need help with Smart Playlists, you can always ask in this forum.
Gfanuk wrote:
I can see why Apple get such a bad name.
I'm not defending Apple, but it's not always justified. -
I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I got a new ipod touch and when I went to text it used my Dad's number. I want to use our family's itunes account (for music etc) but have my own id/number for texting. What do I do?
See:
MacMost Now 653: Setting Up Multiple iOS Devices For Messages and FaceTime
You will not have a phone number, only an email address.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage -
I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup. -
Got a new ipod touch 4g white 64gb
hey just got a new ipod touch 4g ..its just awesome...any suggestions?pros and cons
Make sure you registered your iPod Touch with the correct apple id.
Plug your iPod into your computer, look at the songs tab, you may have not selected to sync all songs or you may only have synced 'checked songs'. You can make a playlist of your new songs on iTunes then make sure your iPod syncs the playlist. -
I just got a new ipod touch 4g yesterday and it is stuck on apple logo and loading screen
i just got a new ipod touch yesterday. i was uploading it today. when i was downloading the new software 5.1 it does the same thing it did to my old one which was a ipod touch 4g also. it goes to the apple logo then the loading screen then it turns white, then it does it all over again. i have done everything and and really getting annoyed. could it be the software? please someone help me.!
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to computer and try to restore via iTunes.
- If the iPod continues to cycle like you describe, let the battery fully drain. It may take a while. After charging for an hour try the above again. -
Got a new ipod touch 4th generation but i tunes will not recognize it after i updated my itune, help
got a new ipod touch 4th generation but i tunes will not recognize it after i updated my itune, help
What happens when you try to install the iTunes update? Error messages?
You might have better luck posting in the iTunes forum sinc you have an iTunes problem, not an iPod problem.
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