TS2446 i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, what is the problem? what can i do ?
i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, i creat a new password and still that message shoes ,what is the problem ?can you help me please???!!!!
If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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Howdy. I keep getting a message stating that my apple ID has been disabled. I recently contacted my CC company, AMEX, for several fradulent iTune charges, which is probably where the problem first originated. How can I resolve this issue?
I had to dispute several unauthorized charges to itunes. My apple id was disabled after that. I followed jarnoldus's (older post) advice and it worked. Im duplicating his entry here with a few modifications. I hope this works for you.
1. Go to https://getsupport.apple.com
2. Choose your product (mine was ipad)
3. Click the "iTunes, App Store or iBooks" icon
4. Click "Apple ID account security"
5. Type in "apple id has been disabled"
6. Choose your country (mine was US)
7. Choose the "talk to apple support now" option
8. Provide the info they request (name, email, phone number)
9. They will call you right away.
Explain your apple id has been disabled. The rep will connect you to an iTunes rep. He/she will look up your account. You will be required to answer your 3 security questions. You MUST get a minimum of 2 correct. If you succeed they will enable your id. Good luck! -
When I try to download an app, a message saying that my apple Id has been disabled. How can I fix this? I already reset my password.
I just did, I am waiting for them to get back to me.
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I have received a message that my Apple ID has been disabled and don't know what to do?
I recently purchased a new iPhone4 and registered it immediately on line. I needed to download an application to be able to use it with an FM transmitter in the car and I was informed that my Apple ID has been disabled. There was nothing about security on the disabled message and when I visited the support website to get assets there were none that applied to my situation. Pease can someone help me understand what to do?
Contact iTunes support at:
http://www.apple.com/support/itunes -
Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
my i tunes account says that my apple id has been disabled whenever i try to make a purchase how do i fix this problem?
Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ -
please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD. -
My iPod touch (3rd gen - 64 gig)
keeps advising me that my Apple ID has been disabled - it doesn't say for security reasons
I have reset the device, changed my password twice, and left it overnight but it still will not allow me to update OR install any new apps (that have been paid for).
Does anyone have a phone number that I can call that will reach a person who can get it sorted out???Unfortunately, I don't have a number, but if you go the apple.com/support/itunes, it'll give you the pathway to connect with iTunes support. You can also just go straight to Express Lane. Hope this helps!
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I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?
Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it. -
After resetting my Apple ID password I still am getting the message that my Apple ID has been disabled...how to reset my Apple ID?
Thanks!Try this...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy and your ID is still diabled...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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My apple id has been disabled American. still had credit. what do I do?
My apple id has been disabled American. still had credit. what do I do?
For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Why does my account keep telling me that my apple ID has been disabled??
***? everytime I try to buy something on the apple store it tells me that" my apple ID has been disabled". I have changed my account setting and password, i have downloaded the version of I tunes and I even updated my payment info. I don't get it! I just want to download music! It won't let me redeem an i Tunes gift card....
helpHi there Amiliz1313,
I seems like you may have already done a few of these steps, but I would recommend going over some from the article below.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/TS2446
If you continue to have issues with your Apple ID, please refer to the "Additional Information" section at the end of the article.
Hope that helps,
-Griff W. -
I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do? I tried resetting my password but that did not work.
ThanksAre you able to download the app using your apple ID on a computer? If it is saying your apple ID is disabled that could mean apple had seen fit to disable it for some reason. Check to make sure you don't owe and money on your account or anything.
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i cannot update my apps nor get new apps on my iphone 3gs. i get the message that my apple id has been disabled.
You could always try getting in contact with iTunes Support via expresslane.apple.com to see if they can look into your account and see why it is disabled.
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