TS2890 help! when i try to download an app, it is popping up a weird user id at top and won't let me enter my user id and password
Please help! i am trying to download an app but it pops up some strange user id and won't let me put in my user id and password...please help!
What message are you getting?
Similar Messages
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Every time I try to download an app it says billing info is incorrect but its all correct it won't let me sign in using a diff apple id even when I reset my phone anyone else had this problem if so how do I fix it?
Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
MY iPhone won't let me download apps, it says I need to sign in and verify account payment options. Even for a free app and then it says my security code is wrong on my credit card! Ugh!! Help please!
Did you ever get this fixed? I started getting this same message yesterday when changing my card to a debit card that I had used previosuly for years. My last purchase was Saturday morning. Creating a new account results in the same message no matter whar card I try. They must flag accounts by computer ID for this to be happening.
I got a message stating that my problem has been handed to a senior advisor. I hate this wait especialy since I have had my account since 2003. -
Where do I go to change "default settings. I already changed it to a cc. And don't see it anywhere
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
hope yu can help!! when i try to download an app from the store, on my iphone 4s..the app goes to waiting, or paused(if i tap on it)
and i get a message that says one of two things; cannot download app at the time, or could not download (ex.) Facebook.app at this time.
any answers??. i really am used to having apps!!
extra info; yes my phone is uptodate with its software- im connected to wifi- and my mac somehow crashed or id just be plugging it into itunes:[Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next. -
I need help on how to download the ios 4.3. to my iphone 3gs. My mom was using it and everythig was fine but when she upgraded the lady erased everything so it would be like new and now when i try to download a app like facebook it says it requires ios 4.3. and i have asked people at phone places and i have hooked it up to itunes and still havent been able to..when i go to settings then general it doesnt show up any software updates, that whole part is erased. someon eplease help me!\
What version of iOS are you running? I'm going to bet that you do NOT have a 3Gs. You have a 3G. The highest version of iOS that can run is 4.2.1.
If you did not save a copy of the older facebook at that could run on 4.2.1 on your computer that you can sync back, then you're out of luck. The newest version (and the only one available in the app store) will not run on 4.2.1.
You will have to resort to using the mobile web page in Safari or find a 3rd party app that will run on your phone. -
HT5622 when i try to download an apps a message error 1009 appear ,please help me,what i have to do
when i try to download an apps a message error 1009 appear ,please help me,what i have to do
plishing/scam. I would go to Settings>Safari and Clear Cookies. Data and History and not go to that site for a while. Seems like an infected site.
See this previous discussion on same symptom
https://discussions.apple.com/thread/6042028?tstart=0 -
Please help, I keep getting an error code 45054 when I try to download an app?
I keep getting an error code 45054 when I try to download an app on my Macbook air.
Follow the instructions in this support article.
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Hi,
when I try to download any APP I receive Error Code: 1009
I try it with itunes
Does anybody know, what the code 1009 means?
Thank you for helpingWhat country are you from?
1009 usually means your IP address originates in a country that does not have access to an App store. -
I'm having problems with my iPad I downloaded I downloaded pro for two dollars and now when I try to download other apps in the app store it wAnts to kno my personal card info on free items and won't let me download items I already erase the I downloadeder pro but I don't kno way to do?
Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?
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After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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can somebody help? when i try to download itunes i recive a message about a 64 bit or 32 bit and then the download goes in reverse.
Go to Start and right click on Computer, choose properties, this will help you determine whether your system is 32 bit or 64 bit.
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When I try to download an app it doesn't have the install button, and I don't already have the game
When I try to download an app it doesn't have the install button I dot have the app already downloaded. HELP!
Live and Learn wrote:
When I try to download an app it doesn't have the install button...
What button has? -
I have iPod Touch 2g 4.2.1. When i try to download an app from app store the app don't download.
have iPod Touch 2g 4.2.1. When i try to download an app from app store the app don't download. Sorry for my english. Can anyone help??
might want to check out this post...it has some responses from apple to help verify your address
https://discussions.apple.com/message/15236858#15236858 -
Why my iPad restarts when i try to download any app?
I have problem with my iPad. It's that when I upgrade my iPad to ios 7.0.4 today it starts bugging. When I try to download any app like "Assassin creed pirate" it turn the iPad of and then on again. Then I get I notification that could not download "Assasin..."
Can anyone help me with that?Hi there Ivilapon,
I would recommend taking a look at the troubleshooting steps found in the article below. Note: While the article is written for the iPhone, the majority of the troubleshooting steps below apply to the iPad as well.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.
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