TS3048 Scrolling problems with PDF documents

Whenever I open a PDF document in my mac, I am unable to use the mouse to scroll, print or close the documents.  I do not have any such problems while working with any other documents i.e. MS OFFICE etc.  Why is this problem and what could be the solution?

When you say "Acrobat", do you mean Adobe Acrobat Standard or Pro? Or do you mean Adobe Reader?
If it is Adobe Acrobat, I would go to the preflight option and see what information you get there. But no, I have not had the problem myself.

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    When you say "Acrobat", do you mean Adobe Acrobat Standard or Pro? Or do you mean Adobe Reader?
    If it is Adobe Acrobat, I would go to the preflight option and see what information you get there. But no, I have not had the problem myself.

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    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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    Back up all data.
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  • Times Font Problems With PDFs

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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Linda Li
    TechNet Community Support

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