TS3276 My iPad mail screen has frozen when trying to trash an email

My iPad screen has frozen when trying to trash an email ' this message cannot be moved to mailbox trash ' with an OK button which will not respond to touching . I have gone in and out of mailbox , turned iPad off for 3 hours - all to no avail

You said that you keep getting the error code 1604. Did you try putting the iPad into recovery mode and when the error code appears - close iTunes and restart iTunes while the iPad is connected to your PC?
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

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