TS3297 Mobage is telling me to contact itunes support. But why? I have credit to buy mobage coins

Cannot purchase mobage coins because it is telling me to contact itunes support. I have credit to buy.

Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them.

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