TS3354 I have Windows 8 and some of my HD movies will play and others will not. Any suggestions?

Some of my HD movies will not play in WIndows 8.

This is for the Windows 8-8.1 users out there: If you have the Pro version of Windows 8 and just recently upgraded, Microsoft automatically includes a Virtual Machine package called Hyper-V client. It doesn't ask you if you want to install it, it just does.
This may also apply to Windows 7 users who may have inadvertently installed some version of Hyper-V on their computer.
The Hyper-V package installs a secondary video driver that breaks HDCP, which means you can't play HD movies even on a compliant system. You need to get rid of it. To do so:
Go to Control Panel
Programs and Features
Turn Windows Features on or Off
Uncheck "Hyper-V"
Reboot.
This applies to almost anything that requires HDCP, so if you're having trouble with Blu-Rays or Amazon Prime, that's likely the culprit.

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TS1814 I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!

I have windows vista and this did not work for my ipod it still will not update PLEASE HELP!
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Try this:
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

TS1369 I have windows 8 and itunes is not recognising my ipod can anyone assist?

I have windows 8 and itunes is not recognising my ipod - anyone assist?

Hi Moclam12,
Thanks for visiting Apple Support Communities.
If your iPod classic is formatted for Windows, and you want to sync it with your Mac, try to force the iPod into Disk Mode and then restore it using your Mac.
Putting iPod into Disk Mode
http://support.apple.com/kb/HT1363
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
If the iPod is not recognized by your Mac when it is in disk mode, the troubleshooting advice in this article may help:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Best Regards,
Jeremy

I have Windows 7 and it is not detecting my second generation iTouch does not show

I have Windows 7 and it is not detecting my second generation iPod Touch, I have tried rebooting etc.

http://support.apple.com/kb/TS1538

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

I have Photoshop Elements 9. I downloaded the plug in 6.0 and it works on the RAW files from Canon EOS 60D, but not with Canon EOS 70D. I cannot download higher versions of plug in, because I have Windows Vista and it is not supported.

You could try using the DNG converter 8.7 on Windows vista:
<Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.7>
<Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7>
You then need to watch this video to get hang of it:
<Camera Raw: How to use Adobe DNG Converter - YouTube>
Hope this helps.

Hello I saw in the latest version of photoshop , smart guides make a measurement between layers, I still have windows xp and I can not buy that version , there is something like to do that but cs6 ? thx

hello I saw in the latest version of photoshop , smart guides make a measurement between layers, I still have windows xp and I can not buy that version , there is something like to do that but cs6 ? thx

There definitely is! Here's a link to the Adobe tutorial: Work with Smart Guides | Adobe Photoshop CC tutorials

I have windows vista 32 bit operating system. tunes 11 will not install

i have windows vista 32 bit operating system. tunes 11 will not install.

Hi damanfromni,
If you are having issues installing iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden

I have windows 7 and I can not download itunes

I have Windows 7 and can not download itunes. Any help would be greatly appreciated.

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

FaceTime used to work, now it will not- any suggestions with issues that changed the functioning of it? I cannot trash it and when I try to purchase another app for it, it says I have the newer version

I downloaded the FaceTime app to my macbook pro- it worked great. All of a sudden, it won't allow me to log in with my apple ID, won't advance to the next screen.
I tried to trash it, won't let me.
I tried to download another from the app store- says I have a newer version
any suggestions how to make it work for me?

thanks for your reply. I tried this without success. My apple ID is fine- I verified it and it works. I sign in and it takes me to the page saying "NEXT" but when I click on that, it takes me back to the sign in page. My contacts all disappeared. And I cannot open the FaceTime Preferences pane- is grey and Not able to be clicked on to open. My apple ID works but my FaceTime will not.
any other suggestions
I updated to the most recent OS mavericks too

TS3354 I have Windows 7, and previously downloaded HD Movies and TV shows. Now I get this message every time I try to download an HD version of any type. My computers/iPads all are 720/1080. How do I fix this?

Can someone tell me why I suddenly cannot download HD versions of shows/movies when I had no problem previously? Windows 7 and Apple TV. All my settings and devices are 720/1080 including my Ipad2.
Thanks-
John
[email protected]

Refer to this article to fix:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299

TS1506 I have a problem opening some email attachments. They will not open in the mail application on an IPad Air

I recently upgraded from an iPad 1 to an Air. One of its main uses is to avoid printing volumes of papers for meetings, so the abilty to open attachments with mail is pretty important.
There are some attachments that will not open in the mail application on an iPad Air. Some in the same format do (docx). They do open in Mail on my MacBook, and iPad1, or if I go to webmail on any device including a Blackberry, so it is not a file corruption problem. The problem persists on different networks. Other emails from the same sender do work. It seems to be specifically related to IOS 7 or the Mail app. Quickview won't work, nor will opening with a range of Apps which report a file error.
There was an historical problem with Apple garbling pdf files, but this is a new one on me.
All this is a shame because it is opening emails in attachments that was one of my main reasons for buying an Air.
Does anyone know of the cause? A solution?

What about a work-around?
Ios 7.1 etc. has a problem with communicating with exchange. There are lots of reports of problems with pdf files.
The work-arounds mentioned here may be of assistnace.
https://discussions.apple.com/thread/5992793?start=0&tstart=0
get a gmail account.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11

My iPod Nano 7th is not recognized by my ASUS 11.6 mini PC with Windows 8 and IE 10. Any suggestions? Thanks. Lily

My iPod Nano 7th is not recognized by Windows 8 in my ASUS 11.6 mini PC with IE 10. Any suggestions? Thanks. Brownalex

Hey Brownalex,
I'd follow the steps in this article if your iPod nano doesn't appear in iTunes and also doesn't appear as a disk drive in My Computer:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Hope that helps,
David

TS3274 my ipad wont make any sound, i have reset it and still no sound, any suggestions?

My ipad won't make any sound, i have tried to reset it but still nothing, any suggestions?

Reset all settings: Choose Settings > General > Reset, then tap Reset All Settings. All your preferences and settings are reset. Information, such as your contacts and calendars, and media, such as your songs and videos, aren’t deleted.

I have Windows 7 and for some reason I cannot install Adobe Type Manager onto my Computer. I need ATM to install the DIN font but am having no luck what so ever. I can see the DIN font in my Dropbox but it is showing up like this:- ._DIN-bold, no file fi

I have Windows 7 and for some reason I cannot install Adobe Type Manager onto my Computer. I need ATM to install the DIN font but am having no luck what so ever. I can see the DIN font in my Dropbox but it is showing up like this:- ._DIN-bold, no file file extension. what am I doing wrong? is it Mac?

(1)    Adobe Type Manager (ATM) is not compatible with any version of Windows beyond Windows XP (32-bit, only). Attempting to install ATM on any newer version of Windows may actually disable Window's capability of rendering Type 1 and OpenType CFF fonts, requiring a reinstallation of Windows.
(2)    There is no need to use ATM to install any fonts under Windows.
(3)    The file name ._DIN-bold is indicative of a MacOS font. These fonts cannot be installed on Windows systems.
          - Dov

TS3354 I have Windows 8 and some of my HD movies will play and others will not. Any suggestions?

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