TS3533 My screen is black and nothing works, what to do?
I Can not start my computer. The screen is black
See this Apple note if your system won't turn on, and see this Apple note if your system turns on but you don't have any video.
Similar Messages
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I installed ios7 on the iPad last week. Problems with factime, but solved with online support. Now the Safari screen is blank, and nothing works in the Search bar. What's up with that? All other Internet uses are working.
Hi, a too full hard drive can really mess things up.
Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, , try to clear at least 10 GB of space & empty the trash, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?
Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router.
Reset the Apple TV (Settings > General > Reset > Reset all settings)
Restore the Apple TV (Settings > General > Reset > Restore) -
When i try to download an free application, apple ask me for ID,i put id and pass,but the screen is black and nothing happens.. ? what can i do? thank you
Hi...
When you post for help, please tell us which MacOS X you have installed.
Install the appropriate combo update ...
For v10.6 Snow Leopard > Mac OS X 10.6.8 Update Combo v1.1
For v10.7 Lion > OS X Lion Update 10.7.3 (Client Combo)
Then restart your Mac. That will reinstall the App Store for you.
See if you can download an app. -
My ipod touch 4th generation's home button and lockscreen work perfectly but the screen is unresponsive and wont work whats the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod died so i put it on the charger now it wont do anything i tried to hold the home and power button and nothing works what can i do??
How long have you left it to charge? See here for more troubleshooting assistance.
iOS: Not responding or does not turn on
B-rock -
When I open up the camera app on iPod Touch 4th Gen, the screen stays black and you are not able to take a picture/video. On the other hand when i'm FaceTiming someone, the front and back camera works fine. I went to the genius bar at the apple store and they restored my iPod and the camera was still not working but FaceTime still is working fine. Does anyone have any suggestions on why this might be happening or how I could get my iPod working like normal?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Nano 6th turns on for a few seconds then screen goes black and nothing. what is wrong with it....
My 6th gen nano turns on for a few seconds, then screen goes black and nano goes off. what is wrong with it? can any one help me out? do I need new battery? do I need a full repair? or is there something I can do myself to fix it. Thanks for your help.
At the moment I say as I've fixed, momentarily:
I made a downgrade to 1.0
The problem, gentlemen, is the upgrade from 1.1 and 1.2
It is a pity that I lost all the new features offered by the new firmware , just because Apple staff could not think to try this new update, on ipods with some airtime.
I hope Apple pull out a version 1.3 with the ability to choose the feature detection, and the user can disable it at will. -
My Ipod screen in black and nothing will work
Its a 3rd gen ipod nano. I just took it off the charger and was watching a podcast, I then left it on the table for a second and when I cam back the screen was black.I tried to restart it but I won't work. I went on the apple site and did the 5r's, but nothing will work. The computer wont even pick up that I plugged something in it.
I don't have itunes 8.2, can that be the issue? I did try to instal it, but near the end it told me I didn't have permission for something and aborted?
Any ideas on what I can try to do to fix it? My warranties is up, and I rather not shell out the money for a new oneI have the same problem only with the 4g nano
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IPhone 5 screen went black and nothing is working
Hey everyone, I woke up today and found my iPhone 5 screen to be black. The power and home buttons were unresponsive so I decided to hold them both together to reset the phone. Luckily the phone turned on and was working fine until now. I went to look at my phone and discovered the screen was again black. I tried to do the same reset thing but it is not working. The phone is completely unresponsive, as if the phone was dead. I hooked it up to the computer and it says that apparently the phone is in DFU mode. I press "restore" on iTunes but it comes up with the "iPhone could not be restored (error code 4014)" I have tried everything and have not yet found a fix
ThanksTake a look at this support document regarding the error code 4014.
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ITunes Match says loading but then screen goes black and nothing happens
I've just subscribed to iTunes Match so I can have my music on my new iPad mini and I got my housemate to switch it on in the iTunes on the computer at home with all the music on (I'm away for work) and when I enable iTunes Match and open music it says loading iTunes Match and then just goes to a black screen with a white bar at the bottom and nothing loads, why isn't it work? do I need to do something in my main iTunes I was hoping it would just work with my Apple ID as I am away for work for 3 months and want my music now!
Thanks!Don't DL Flash from web sites. If you have Adobe Flash installed it should be in System Preferences and you can find the latest version and download from there.
If you are installing for the first time,this is where to DL it.
http://get.adobe.com/flashplayer/ -
My fully charged iPhone has a black screen and is not responding but has Siri and sound. I connected to laptop and iTunes gives error msg indicating phone is locked and I to enter passcode. but I can't enter the passcode because the screen is black. I have never syncd with iTunes. What can I do to get my phone back?
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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Screen went black and nothing will turn it on
The screen on my iPhone 4S went black this morning after a call and will not turn back on. I know the phone is charged and on because I can hear every text, email, reminder, etc that comes through but the screen is completely black. I've tried powering it off and back on, only know that happens because it vibrates. I've also tried a hard reset; home & off button simultaneously. I know it comes back on because the long press to get Siri gives me the usual ding. However, Siri doesn't respond to anything I say and the end ding seems to come more quickly.
I'm eligible for an upgrade on my phone and have insurance, but just found out it's a $199 deductible through Verizon's carrier! NOT happy about that since I've been paying $12/month for insurance for 15+ months!
Any ideas??? Help please!
Thanks
DaniHey browncub,
Thanks for the question. After reviewing your post, it sounds like you have a solid black screen on the iPhone. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Get help with the screen on your iPhone, iPad, or iPod touch
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, deleted the app and downloaded it again and the same thing happened every time. What should I do?
Do you have any firewalls or antivirus software active (e.g. Little Snitch), that could prevent the installer from contacting the Apple Servers? If yes, turn them off. Also, disable the Energy saver, to prevent the Mac from falling asleep and causing time outs.
Sometimes it will help, to run the installer in Safe Mode, see: Mac OS X: What is Safe Boot, Safe Mode? -
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What model (year) MacBook Pro? Depending on the model, it may have DVI, mini DisplayPort, Thunderbolt, or HDMI video connectors.
What model (yeasr) and size (17", 20". 22" ...) display. Depending on the model, it may have ADC, singlre-link DVI, dual-link DVI, or Mini DisplayPort connectors.
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