TS3623 I cannot access movies which I have previously rented but did not watch? The rented tab no longer appears next to purchased.

I cannot access movies which I have previously rented but did not watch? The rented tab no longer appears next to purchased.

I'm having the same issue - rented movie, did not watch it - I chose to exist as soon as it started to try to enable Close Caption (which does not exist btw) - I can't go back to the movie, it just says goto Settings and select Downloads ,but that option does not exist

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I cannot access iPhoto now I have upgraded to Yosemite. Not available in UK! What can I do? I have hundreds of photos I need access to and more to save on my computer.

I cannot access iPhoto now I have upgraded to Yosemite. Not available in UK! What can I do? I have hundreds of photos I need access to and more to save on my computer.

iPhoto should be still in your Applications folder and will still work. But if you failed to keep it up to date then Try Terence's instructions here Is Iphoto gone ?i want it back!
Pete

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?

I have an imac 2009 the disk drive is damaged and I have lost the passwords I need to reset passwords I tried booting with a macosx disk from an external hard drive but did not read the drive how else can I reset password ?
I have a 2012 mac book pro can I use that to connect with firewire and load osx that way? and how woudl I do that?
Thanks so much!

To what password are you referring? Do you mean your user account's admin password? Or do you mean the master password for File Vault or do you mean a Firmware Password?
For an admin password:
Forgot Your Account Password
For Snow Leopard and earlier
     Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
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Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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If you cannot do the above then try this:
1. Boot to Safe Mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each command line:
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     mv local.nidb local.old
     rm ../.AppleSetupDone
     shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
How to reset the OS X password without a startup CD:
Reboot into Single-user Mode. Enter the following and press RETURN after each command line
   1. Type fsck -fy
   2. Type mount -uw /
   3. Type passwd <username>
I have never tried this method myself.

I have AI CS6 but do not see the option to Package a file. I do not see under File the option for Package

I have AI CS6 but do not see the option to Package a file. I do not see under File the option for Package

Thank you for the response. The AI Help did not indicate it was a Cloud
only feature but that makes sense.
Thanks again
Art Needleman
Division of Visitor Services
National Wildlife Refuge System
500 Gold Avenue, SW / Room 4501
Albuquerque, NM 87102
505-248-6822
The question is not what is the sound of one hand clapping but who is
making that sound. -- C.A.
On Thu, Jun 12, 2014 at 10:03 AM, Larry G. Schneider <

Hello Please help me I have worked erased IPhone exists with me But did not finish the process erased What is the solution??

Hello
Please help me
I have worked erased
IPhone exists with me
But did not finish the process erased
What is the solution??

Post in your native language, the above make not sense.

TS4006 how can I find my Ipod touch if I have not fully registered in Icloud? I downloaded Icloud but did not complete the registration. I recently backed it up with Itunes 2 wks ago. Will be able to find my Phone ID from that? Please help.

I lost my Ipod touch. I have downloaded Icloud but did not complete registration. I have back it up with Itunes 2 weeks ago in my computer at home. I am out of town. How can I find my Ipod touch?

In order to use Find My iPhone (or iPad, etc), your device has to be connected to iCloud with a valid ID/account, the Find my iPhone service has to be turned on (on the device), in Settings>iCloud. It sounds as though you haven't done these tasks - unfortunately, there's no way to track your lost device.
BTW, you don't "download" icloud, you register it on a device by going to Settings>iCloud and then click the ON switch and entering your ID/password (perhaps this is what you meant by downloading iCloud).

I lost my ipad on a trip to asia. if i buy a new one, would I be able to get all the movies, apps download again? Also, i did not register the iPad, can i lock it so no one can use it?

I recently travel to asia and lost/forgot my ipad on the plane. I did not register the ipad so i dont know the serial number. Can i still lock it so no one can use it? Also, if i buy a new one would i be able to get all my apps and movies back in?

Did you set iCloud and Find My iPad?
Find My iPad
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201A/f4796b99e4c16f42f5 1dc09247b5c667_zpsf7c21f3e.jpg

I have made an in-app purchase, but did not receive the item.

I purchased some pro-cash for Tiger Woods golf on the iPad, through an in-app purchase. However, I did not receive the relevant credits, but was charged in full and received my iTunes Store invoice to confirm this.
I have followed the instructions provided in the support guide on how to 'Report a problem' but the links don't function the way the guide says they shoudl and there are no contact details for the vendro (EA Games). How do I go about escalating this properly?
Thanks in advance,
Gordon

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

We downloaded a movie two nights ago but did not watch it. Now we want to see the movie. It can't find it. We tried logging out and then back in but that didn't help. When I check downloads it shows nothing.

Where do the rented movies go when we download one? I downloaded one a few evenings ago, didn't watch it then, but now when I tried to find it, I could not.

Contact iTunes Store support if it doesn't resolve.
In Settings there's a check for rentals option somewhere.

HT1212 I need help unlock my 5s which I have permission for but is not working

Help me unlock my 5s . I don't know my passcode

If you've forgotten your password, you may have to perform a restore.
See this link for steps:
iOS: Forgot passcode or device disabled
Good luck!
Karan

HT4097 I have restored my iPad which removed the screen password but did not remove the restrictions password . How can I remove the restrictions password?

Does anyone know how to remove restrictions from iPad when pass code is forgotten?

You restore as new.

Zzxc: FireFox hangs on opening requiring force quit I have snow leopard mac and tried terminal from your web page but did not get the box as shown

hello zzxc
Firefox does not open in safe mode and from the menu bar it will not quit ...... I have to go to the dock and right clic to force quit.
I have tried to uninstall and reinstall, to try terminal as instructed
It will not open in safe mode
What now ?
Dave

Try doing a "clean install" of Firefox:
# Force quit Firefox
# Drag Firefox (in Applications) to Trash, and empty trash
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I have a Macpro Book and I just downloaded new software to my ipod touch(3rd gen). Now itunes does not recognize it nor will it turn on. I believe it just downloaded but did not update the software. What do I do?

I have a Macpro Book and I just downloaded new software to my ipod touch(3rd gen). Now it does not show up in itunes nor does it turn on. I believe it just downloaded the software and never updated it. What do I do?

You appear to have a second generation iPod touch, not a third, and those can't be updated past 4.2.1. Apple sold 8GB second generation models at the same time as the third generation ones.
(70782)

All apps just shut downs after few seconds/minutes. I have reset Ipad but did not help. What next?

- Have an Ipad 2 with IOS 5(01?) installed.

Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
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HT1420 Just tried to download and install latest Itunes update and it would not load correctly. Keep getting a warning that file MSVCR80.dll is missing. I have reinstalled Itunes but did not correct. I have a PC with Windows XP. Itunes ran great prior to

Just tried to download and install latest ITunes update and it would not finish update. I aborted the update and then my ITunes will not open. I keep getting and error stating that file MSVCR80.dll not found. I reinstalled my original ITune file but this did not clear this error. Any ideas.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99732)

TS3623 I cannot access movies which I have previously rented but did not watch? The rented tab no longer appears next to purchased.

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