TS3694 i tried to update my phone becasue it said i needed to update but then it said error 1

my phone said it needed to be updated but when i tried it wouldnt finish it kept saying error 1. how do i fix it?

Hi miss muise,
Thanks for using Apple Support Communities. I see you came from Resolve specific iTunes update and restore errors. This article has troubleshooting and information applicable to error 1 that may help:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Cheers,
- Ari

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(98954)

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Hey alkarim2008,
If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
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JJMack, Thanks for the info. Let this old man digest it and see if I can put the info into action. I'll give you a feedback. Thanks for your help in this matter. I am not a tech savvy person.
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Email: [email protected]/Guam Firehouse Cook: http://guamfirehousecook.blogspot.com/BBQGuam: http://bbqguam.blogspot.com/My Photostream: http://ruebenolivas.megashot.net/photostream

TS3694 i tried to update my phone becasue it said i needed to update but then it said error 1

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