TS3694 my phone has been reset and still locked, i dont know the passcode to unlock in order to restore my phone
my iphone locked and and has been reset to factory settings, how do i unlock my phone without knowing the my password in order to restore my my
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
Similar Messages
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Hello,
I recently purchased an Iphone 5s, 16 GB, version7.1.2, , model ME305LL/A. I've been having some issues however.
It appears someone has entered a passcode for "restrictions". I do not recall ever having engaged this feature and the
only proof I have of that is I am unable to find the passcode! There are 379 photos on this phone which I would like to keep. But
I am unable to backup my device because of the restrictions being turned on. I do not want to lose the data. Any suggestions would be appreciated.I did try to get help by going into the local Apple store. However, I was told that the only way to get it working again, now that I am locked out it, is to get on itunes and do a complete factory reset. This of course would fix the locked out issue but I would loose all the pics.
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My email associated with my iCloud ID has been deleted and my birthday is wrong in the system for the security question. Therefore, I can't delete my old iCloud ID in order to have my new ID on my phone. HELP!
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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My account has been hacked and my credit card charged by the hacker
My account has been hacked and my credit card charged by the hacker and all Skype has to say about it, is that I need to wait 72 hours for them to look at my query? I cannot log into my account. I have filled in the support form, but I haven't received an email notification from Skype that I have submitted it. I'm guessing that's because my account is now in the use of someone else, as the hacker changed the account over to his email address. I know he did that, as I got a notification of changing the email address at the same moment as I was logged out of Skype. I use Skype professionally and this issue is causing me a world of trouble. The fact that Skype is a paid service ought to mean that there is better support than 'we will look at it within 72 hours.'
So nearly 24 hours later, and still no information either in this forum or via email notification from Skype. Does this mean that Skype is instead communicating with the person who hacked my account? Since the hacker now has my account registered with their email address, It seems that's the most likely situation, given the unparallelled course of incompetence I'm experiencing from them. If Skype had taken action on this right away (the moment I made the complaint, which was minutes after my account was hacked) the charge that the hacker made on my credit card would not be lost due to his usage of my account. But apparently, stopping fraud is so low on Skype's agenda that this can go on and on. If I had not been on Skype when it happened (prompting me to instantly block my credit card) there would have been nothing to stop the hacker from making multiple charges to my card, potentially running into the hundreds of dollars. Instead of action to deal with my problems, I'm receiving notifications that I have earnt 'a new rank' in the Skype community. Whoop-dee-bleedin'-doo!
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Sorry but i have a problem my IPAD has been stolen and i want help to know where is the place of it ? can i send the serial number or anything i want help to know the place of my IPAD and thanks My name is :- Osama Rezk I'm From :- Egypt my icloud ID
<Email Edited by Host>You will only be able to track your iPad if you have find my iPhone active and the iPad is connected to a network.
Take a look at this link, http://support.apple.com/kb/PH2580 -
my mac has been updated and when i go to install the newest itunes this pops up. 'Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.' how can i fix this so i can get the new itunes?
Hi
Try to use "software update" option
to to apple menu -> software update or system preference -> Software update
( you may try to use an old package on new system )
HTH -
My computer restarts itself to update then when it comes the password has been changed and im locked
my computer restarts itself to update then when it comes the password has been changed and im locked out how do i stop it and fix it
Hi
try to boot in safe mode, and check there if you have any alternate account (administrator ect) where you can gain access to your window and then change password of it.
Hope it helps!
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Im locked out of my phone and dont know the passcode. what do i do?
im lockeed out of my phone and dont know the passcode. What should i do to use my phone?
Do as the manual instructs and restore it.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
My ipad is disabled, I dont know the passcode and I dont have a computer to connect to itunes... is there anyway of reactivating ipad without connecting to itunes?
Sorry but no. You will need to get access to a computer with iTunes somewhere to restore the iPad. You can get help with this at an Apple Store if you have them in your area. Note that if you haven't backed up your iPad to iCloud, you'll lose all your data. Apps and other purchases from the iTunes Store can probably be re-downloaded.
Regards. -
I want to open my iphone because ot was accidentally played by kids and i dont know the passcode. My iphone is disabled already because of many attempt...can you help me?...
You need to connect it to the computer with which you initially sync'd your iPhone to iTunes. If you claim that the computer is no longer available, it reads as if you are in possession of a stolen device.
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Firefox suffering from "connection has been reset" and other problems
Running 14.0.1 under Linux. It has started to suffer from the "connection has been reset" problem...sometimes 2 or 3 times in sucession. In addition on many sites clicking the "back" arrow does noting...until I click it several times. Seems like FF is ignoring it.
Happens in safe mode and is driving me crazy because I can't reproduce it.Does anything unusual show in the Net log of the Web Console (Web Developer > Web Console; Ctrl+Shift+K) ?
You can ignore the usual CSS errors (i.e hide them) to make it easier to check the Net log -
I've followed all of the steps in the iCloud to find it but no luck. Can apple detect if it has been teset and reloaded?
Not what I wanted to hear but thanks for the response
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I cannot do anything online because I constantly get the "connection has been reset" message. This has never happened before. I followed instructions on Firefox help page for this message and it only made it worse!
Firefox 2.0.0.20 is the last ever version of Firefox for Win98 / SE / ME.
You can get it from here, but you are better off using K-Meleon (derived from Firefox) or Opera instead an old version of Firefox:
[ftp://ftp.mozilla.org/pub/firefox/releases/2.0.0.20/win32/en-US/]
You can try KernelEx to get Firefox 3+ to work, but it would be very slow with an old PC of less than 750Mhz. 3.5 and later supposedly doesn't work.
http://sourceforge.net/projects/kernelex/ -
My iPad has been stolen and I would like to download the backup to my iPhone. Is this possible?
My iPad has been stolen and I backed it up. Where and how can I find the back up? And can I download that backup to my iPhone?
You can only restore the backup to another iOS device. You can't download it to your computer. Also be aware that Apple reserves the right to delete iCloud backups after 180 days of inactivity so make sure you do this before that. Also, you can't restore camera roll photos from a backup to an iPad. They would have to be restored to another iPhone, or iPod touch.
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My daughter has an old iphone4 that she can not remember the passcode to get into it and retrieve information for her iphone5...how can I restore the phone or get the password off w/o knowing current passcode?
There is no way to retrieve any data from the phone unless you can remember the passcode. That's the whole point of the passcode, to protect the data. To remove the passcode, you'll have to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/HT1808
All data on the phone will be erased.
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