TS3694 The error code shown is -2 but is not listed above. What is it and how can it be resolved?

The error code shown is -2 but not listed. What is -2 error code and how to resolve it?

Device not recognized
http://support.apple.com/kb/TS1538

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TS3694 When trying to update or restore my Iphone I get an error message saying...could not be restored because firmware file is not compatible. What is this and how can it be resolved?

When trying to restore or update my Iphone 4 it errors out with message:..."could not be restored because the firmware file is not compatible." How do I resolve this?

Ask him if he has 'jailbroken' the ipod touch. Some jailbreaking firmware resets it to Ipad firmware and so it is very difficult to restore as itunes simply doesnt recognise it for what it is. It's Apple's solution to try and stop mass jailbreaking.

Lately pdf files from the Web do not display properly; what is wrong and how can I fix it so I don't have to use IE?

I am a professor and frequently need to open pdfs of academic journal articles from electronic databases. Within the last two or three weeks, when I try to do this using Firefox, only the first page of the pdf displays and the rest are blank. In addition, a bar appears across the top with the message "This pdf file may not display properly." So I have had to switch to Internet Explorer to open the files and do my research. What is going on and how can I fix it so I can open pdf files from the Web in Firefox and have them display properly?

My question is simple - why would you put an application in production that has a lot of bugs? To replace a good and steady Adobe product? My customers will believe that I put a pathetic fallible form online. They are not sophisticated on computers so I just tell them to use IE. Ugh
I must agree with pgwebgirl!

When i try to open photoshop this shows up Please uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen. Error: 16

i had to take my photoshop file into a hardrive because my dad was going to give me a new Mac and when things didn't work out and went back to my old one i use the time capsule thing to save everything before but didn't give me photoshop so i physically moved the file and tried to open it but then this error shows up
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 16
and when i click the uninstall app on the file it tells me this
The alias “Uninstall Adobe Photoshop CS6 2” can’t be opened because the original item can’t be found
and when i click fix alias i click on photoshop and the app just turns into photoshop and i just run in circles
please help thank you

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium

HT5625 I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

You're not obligated to insert a gift code. But you can purchase gift codes on the Apple online store (gift cards or certificates) or Apple Retail store
Gift codes are pre paid cards so you can use credit on the iTunes Store to purchase content
To create apple ID without payment method:
http://support.apple.com/kb/HT2534?viewlocale=pt_PT

When attempting a restore from Time Machine I get error code -8004. What is this and how can I correct it? Thanks

when attempting a restore from Time Machine I get error code -8004. What is this and how can I correct it? I use OX 10.9.3
Thanks

Run it in compatibility mode and input the credentials.
Mylenium

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone' The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library?

When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'. This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library. How can I get it into my library? It doesn't sync either.

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

Slow computer due to only 25 GB of storage available. BUT...most of what's on the HD is labelled as "other". What is this, and how can I make more space? THANK YOU!

SLOW MACBOOKPRO G4 === due to only 25 GB of storage available. BUT...most of what's on the HD is labelled as "other". What is this, and how can I make more space? THANK YOU!

I apologize for not knowing how or where to post the etre report, so I just copy&paste it here.
My system is slow o
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.4 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics - VRAM: 288 MB
          NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 16:57:32
Disk Information:
          Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 319.21 GB (143.12 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.symantec.kext.internetSecurity          (1.3.2f5)
          com.symantec.kext.pf          (4.2.1f7)
          com.symantec.kext.ips          (3.2f8)
          com.symantec.kext.SymAPComm          (11.2.2f3)
          com.symantec.kext.fw          (1.0.3f5)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.symantec.avscandaemon.plist 3rd-Party support link
          [System] com.symantec.deepsight-extractor.plist 3rd-Party support link
          [System] com.symantec.diskMountNotify.plist 3rd-Party support link
          [System] com.symantec.MissedTasks.plist 3rd-Party support link
          [System] com.symantec.navapd.plist 3rd-Party support link
          [System] com.symantec.navapdaemonsl.plist 3rd-Party support link
          [System] com.symantec.Sched501-1.plist 3rd-Party support link
          [System] com.symantec.sharedsettings.plist 3rd-Party support link
          [System] com.symantec.symdaemon.plist 3rd-Party support link
          [System] com.symantec.symSchedDaemon.plist 3rd-Party support link
Launch Agents:
          [System] com.conduit.loader.agent.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [System] com.hp.help.tocgenerator.plist 3rd-Party support link
          [System] com.mga.updater.plist 3rd-Party support link
          [System] com.symantec.uiagent.application.plist 3rd-Party support link
User Launch Agents:
User Login Items:
          Garmin Lifetime Map Updater
          Steam
          iTunesHelper
          Skype
          Steam
          Mail
          GamePadCompanionLauncher
          Mac Game Store Helper
          HPEventHandler
          SymSecondaryLaunch
Internet Plug-ins:
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
          FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
          GarminGpsControl: Version: 3.0.1.0 Release - SDK 10.4 3rd-Party support link
          googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
          BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link
          LogitechDeviceDetection: Version: 1.0.0.76 - SDK 10.7 3rd-Party support link
3rd Party Preference Panes:
          BrowserPlus 3rd-Party support link
          Flash Player 3rd-Party support link
          GamePadCompanionPrefPanel 3rd-Party support link
          Norton\nQuickMenu 3rd-Party support link
Bad Fonts:
          None
Old Applications:
          /Applications/iWork '09
          /Users/[redacted]/Downloads
                    Mystery Case Files Dire Grove CE:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Mystery Case Files Escape from Ravenhearst CE:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Weird Park Broken Tune Collectors Edition:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Call of Duty 4 Modern Warfare-1:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Anna-1:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Call of Duty 4 Modern Warfare:          Version: 1.0.8 - SDK 10.5 3rd-Party support link
                    Drawn The Painted Tower:          Version: 1.0.7 - SDK 10.5 3rd-Party support link
          Mayan Prophecies - Ship of Spirits CE:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/MacGameStore/Demos/Mayan Prophecies Ship of Spirits CE/Mayan Prophecies - Ship of Spirits CE.app
          Garmin Lifetime Map Updater:          Version: 2.1 - SDK 10.5 3rd-Party support link
          Google Chrome:          Version: 20.0.1132.47 - SDK 10.5 3rd-Party support link
          FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               8%          WindowServer
               2%          HP Utility
               1%          EtreCheck
               1%          NortonAutoProtect
               0%          mds
Top Processes by Memory:
          315 MB          SymAVScanDaemon
          111 MB          DashboardClient
          102 MB          WindowServer
          94 MB          mds_stores
          90 MB          Mail
Virtual Memory Information:
          36 MB          Free RAM
          1.23 GB          Active RAM
          1.18 GB          Inactive RAM
          758 MB          Wired RAM
          1.27 GB          Page-ins
          21 MB          Page-outs
Thank-You

I have Photoshop 7 on a laptop with windows 8.1. When I try to open Photoshop 7 I get the error message "cannot open missing personalization information". What is this and how can I fix it?

I have Photoshop 7.0. This is on a laptop running windows 8.1. When I try to open it I get the errro message: " cannot open missing personalization information".
what is this and how can I fix it.

Run it in compatibility mode and input the credentials.
Mylenium

Code 5200 shows up on my pixmamx320. What is it and how can I fix it.

Code 5200 shows up on my pixmamx320. What is it and how can I fix it?

Hello pep303.
To try and resolve this issue, please unplug the power from the unit for about 25-30 minutes. Once this time frame has passed, plug the unit in directly to a wall outlet to see if the printer will power on.
If the error still remains, please contact a technical support representative at 1-800-652-2666 between the hours of 10 a.m. and 10 p.m., EST, Monday - Friday for additional assistance with this error.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I purchased some songs and they show up on my I-tunes list on my computer, but did not sync to my I-pod. How can I get them to sync with my I-pod?

I purchased some songs from I-tunes and they show up on my I-tunes list on my computer, but did not sync to my I-pod. How can I get them to sync to my I-pod? Any help would be appreciated! Thank you!

Sorry, I meant the letters look "faded" not faed.

Everytime i go to download a song error -1202 comes up. what is it and how can i fix it. so so frustrating

everytime i go to download a song error -1202 comes up. what is it and how can i fix it. so so frustrating

Restart the computer from Apple menu.
When restart dialog box appears, uncheck the box beside
"Reopen windows when logging back in".

IPod Nano 2nd Generation is requesting 4 digit code. I have never set a lock code. What is this and how can I get my Nano running again?

iPod Nano 2nd Generation is requesting 4 digit code. I have never set a lock code. What is this and how can I get my Nano running again?

There is no other way to bypass the combintation lock other than to connect the nano to iTunes and restore it to factory settings, erasing all content and settings from the iPod.
B-rock

When connected to my computer, my iPhone is telling me I have books, but I have none on my phone. What is happening and how can I fix this?

When I am connected to my computer to sync my iTunes and iPhone (4s) the 'log' in iTunes tells me I have three books installed on the device, but when I eject the phone, I have nothing installed.
What is happening, and how can I stop this - it is starting to frustrate me.
Thanks in advance.

Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)

I have Photoshop Elements 12. When I open the program, the tools, menu, everything is teeny tiny. Can barely read it. What's wring and how can I rectify it?

I have Photoshop Elements 12. When I open the program, the tools, menu, everything is teeny tiny. Can barely read it. What's wring and how can I rectify it?

lianemily777 a écrit:
Thanks MichelBParis
The display resolution allows a user to set according to pixels I think, eg 3200 x 1800. So which setting is considered normal? It does not have a "normal field.
You are right.
Before HiDpi displays became available three years ago, you could find advice about what was the good resolution for displays, depending on their size in in/cm and viewing distance.
- For relatively big displays (22" to 30") a pixel resolution of 1920 x 1200 or 1920 x 1080 was considered optimal.
- For big laptops or small desktop, 1680 x 1050 or 1640 x 900 were good.
In Windows, you could set the size of fonts to full resolution or 25% or 50% bigger... if the software supports this feature, which was not the case with Photoshop, Elements... The size of the fonts was deternined and fixed in the software itself, with no way to scale the fonts. The solution needed Microsoft to provide developpers with new programming interfaces and the solution for developpers was to rewrite a substantial part of the code.
Anyway, to enable good viewing of characters on common 12 or 13" HiDpi displays, you need to use the fonts at 200%.
And that makes sense. To see the same characters on a 12" display the same as on a 24", they must be twice the size... good rule of thumbs.

TS3694 The error code shown is -2 but is not listed above. What is it and how can it be resolved?

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