TS3694 Unable to upgrade ipad version 3.2.2;requires iTunes 10.6.3 but this won't download. Tried to restore but get "unknown error occurred (3194)". Please can anyone advise? Thank-you, Rosemary
Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
Thank-you,
Rosemary
Have you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.
Similar Messages
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Hi everybody !
AT&T company is unlocked (factory)my iphone4 before 3 days ago so i want to restore to unlock iphone 4 with itunes but it is not restore.
How can I fix this type of error in iphone 4?- "The iphone could not be restored. An unknown error occurred (3194) "
please help me in nepali language(if posible) or english. thank you.http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015 -
Each time I try to install iOS 7.1.1 on my iPad I get an error occurred message. Can anyone help
Each time I try to install update iOS 7.1.1 on my iPad I get an " error occurred " message. Can anyone give me advice on how to proceed ?
The exact wording of Error messages and Alerts are imperative in ascertaining your issue.
Mrsvgi wrote:
Each time I try to install update iOS 7.1.1 on my iPad I get an " error occurred " message. Can anyone give me advice on how to proceed ?
If you are having issues using OTA (over the air) to update...
Do the Update using iTunes on your Computer.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
TS3694 the ipod"ipod" could not be restored. An unknown error occurred (3194)
the ipod"ipod" could not be restored. An unknown error occurred (3194)
How do I restore my ipod. Right now can not access it at all . Picture of itunes icon and my cable all that is showingThis device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com". -
My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?
iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125 -
I'm trying to restore an iphone 3GS before selling it. I've already erased everything by going into settings and clicking on erase and restore. The phone says to connect to iTunes and iTunes says "The iPhone "iPhone" could not be restored. An unknown error occured (3194)." It is not jailbroken and all of the apps were deleted when I erased the phone. How can I get the phone ready for sale? Appreciate any advice you can give to this iPhone newb, please and thanks!
Things I've done:
- updated itunes software
- force restart on iphone by holding the home and the power buttons
- ran windows troubleshooter- no problems detected.http://support.apple.com/kb/TS3694#error3194
-
When I do I get The iPad "iPad" could not be restored. An unknown error occurred (3194).
when I do I get The iPad "iPad" could not be restored. An unknown error occurred (3194).
Hi,
Check your network settings as specified here:
http://support.apple.com/kb/TS3694?viewlocale=en_US&locale=en_US#error3194
Hope that helps. -
message that "The iPhone could not be restored. An unknown error occurred (3194)."
How can I fix it?Usually that means the iPhone was hacked to unlock it from the original
carrier .
Updating the operating system locks it back to that original carrier
You could try this
http://support.apple.com/kb/TS3281
However if the iPhone was hacked it is probably a paper weight now
and as this is an Apple hosted forum you can get no further help here -
TS3297 My ipad could not be restored. An unknown error occurred 3194
My ipad could not be restored. An unknown error occurred 3194. How can I do now?
Go to the next iStore and ask for support.
My iPad suffered the same and it was changed for a new one. -
To whom I may concern,
It been a year + after I move to Thailand for my job vacancy. Previously i have no problem resetting to factory default setting.
I really need to have my iphone to be working as I need them for my working. Your advice is really very important to me.
Thank you,
Tommy Lowhttp://support.apple.com/kb/TS3694#error3194
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
TS3694 The Iphone could not be restored. An unknown error occured (3194)
Please help.. i'm having this error when i'm trying to restore my Iphone
The article steps for this are:
1. Insure you have the latest version of iTunes (11.0.2.26)
2. Check security software (Either disable, or temporarily uninstall the software).
3. Check the hosts file:
The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
4. Try to restore from another known good computer and network (Make an appointment at the genius bar)
5. If the error persists on another computer - Device may need service.
My bet would be Security software. If you uninstall - you can choose to keep your settings for a reinstall. Reboot the computer after removing the software.
HTH, and best of luck. -
Has anyone encountered this problem. I am desperate!
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Cheers, Tom -
hi ..
. I'm having a problem in the promotion....
The iPhone could not be restored. An unknown error occurred (-1)
All these easily lose two!
Me sadHi, man!
My Iphone are still in this screen that appears the Itunes symbol with the usb cable to conect it.
But..... I make all the steps to recover it and still appears the same message in the end of the process:
"The iphone could not be restored. An unknown error occurred (-1).
And the Iphone back again to the same screen....
It doesn`t hepls...
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