TS4002 If I send an email that contains a link or a simple attachment, the person I am sending it to either never receives it or they get it several hours later.

Question

Is there anything I can do?
When I send an email with my icloud account it is delayed if it contains a hyperlink or attachement.

Answer 1

Hello Brian Delaney,
It sounds like you are trying to send emails but for some reason, thousands show activity. I would start by re indexing the mailbox to help troubleshoot the issue:
1.Quit Mail if it’s open.
2.In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.To show your home Library folder, hold down the Option key, then in the Finder choose Go > Library.
3.Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.
Mail (Mavericks): Reindex messages
http://support.apple.com/kb/PH14876
If the issue persists, I would next remove the account, restart the computer, and re add the account:
1.Choose Mail > Preferences, then click Accounts.
2.Select an account, then click Remove.
Mail (Mavericks): Remove mail accounts
http://support.apple.com/kb/PH14944
Removing an Exchange or IMAP account doesn’t permanently delete the account’s mailboxes and messages because they’re stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.
To add the account again, click the  rather than the  as described above and retest the issue.
Thank you for using Apple Support Communities.
Take care,
Joe