TS4009 iCloud "Storage & Backup" menu is missing on my iPhone.

How can I restore the missing " Storage & Backup" menu to my iPhone?

That usually indicates that you are using a phone provided by your employer, or have added your employer's exchange email account to your phone and your employer has installed a security profile preventing you from backing up to iCloud.  (You'll probably see a "Profile" setting in Settings>General near the bottom.)
You would have to contact your employer's IT department to confirm this.

Similar Messages

  • How to make a backup if the Storage & Backup icon is missing?

    how to make a backup if the Storage & Backup icon is missing?

    http://www.apple.com/icloud/setup/ios.html
    Sounds like you have an account, so two options I would say.
    Try turning it off, then off and see what options you get, or sync your phone to iTunes and click on the summary and choose the iCloud option.

  • ICloud "Storage & Backup" and Sync relationship

    If I enable iCloud "Storage & Backup" on my iPhone, but disable Contacts in the Settings->iCloud panel (like in this screenshot except imagine everything is turned OFF); will the "Storage & Backup" still back up my contacts?  Thank you much-

    If you disable Contacts in Settings then that data will not be backed up in iCloud.

  • TS4009 i paid and increased my icloud storage on my mac air, but my iPhone keeps sending me messages of not enough icloud storage. please advise

    Hi there,
    I paid for additional icloud storage on my mac air, now my iphone continues to send "not enough storage icloud" messages.
    How do I get the two to line up?
    Thanks

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    No data is lost due to a reset.
    See if the message has disappeared.

  • TS4009 iCloud storage message

    I received the following:  You have now exceeded your iCloud storage.  I opened System Prefs on my iMac and clicked on iCloud.  It showed that I have only used about half of my allocated storage.  Any ideas?

    You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space or buy more storage.
    To free up storage in your account:
    Step 1:
    On your iOS device, go to Settings and tap iCloud.
    Step 2:
    Tap Storage & Backup.
    Step 3:
    Tap Manage Storage and choose items you’d like to delete or stop backing up.
    For more information on managing your iCloud storage, please read this article.
    To buy more storage:
    Step 1:
    On your iOS device, go to Settings and tap iCloud.
    Step 2:
    Tap Storage & Backup.
    Step 3:
    Choose Buy More Storage.
    You can also buy more iCloud storage from a Mac or PC.

  • TS4009 iCloud storage

    My bank has been chargred for an iCloud storage upgrade, but it has not been updated on my device. What do I need to do??

    Contact support: http://www.apple.com/support/icloud/

  • HT4993 ok so I click on...settings, icloud, storage&backup, back up now... IT WONT BACK ANYTHING UP!!! HELP???

    After I click on...settings...icloud..storage and back-up..back-up now.. IT WONT BACK UP ANYTHING...     aM i DOING SOMETHING WRONG?

    How do you know it isn't backing up?
    Do you get a message?
    Does it give the last date of back up under the Backup Now button?
    Have you tried resetting?
    Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

  • TS4009 iCloud storage on old MacBook Pro

    I am currently running Mac OS X version 10.6.8 and cannot upgrade due to my old processor. I have rigged my old Mail program to accept my iCloud emails, but do not have an iCloud button in my Preferences. I recently got the message that I was being downgraded, and must free up space in order to avoid losing any data. Can anyone point me toward where I can access/manage my storage if I can only visit iCloud via a browser? Any help is much appreciated. Thanks!

    Short answer is that you can't unfortunately, iCloud control panel is what you need and 10.6.8 is incompatible.

  • HT1766 i have tried to do updates in iTunes and iCloud, and i went to iCloud Storage & Backup iCloud backup but my iCloud backup is on but it is domed out like my wifi is and it won't let me change. also the "Back Up Now" isn't on my phone. how do i fix t

    this just started happening today because im just trying to fix my wifi which statrted not working this morning after i turned my phone on from last night.

    http://support.apple.com/kb/ts1559

  • TS4009 icloud storage currently unavailable - can not back up?

    anybody help, back up fails and stoarge details are unavailable?

    You can try the steps in this support article: http://support.apple.com/kb/TS1559.  If that doesn't fix things, back it up to your computer using iTunes (connect it to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now; also go to File>Devices>Transfer Purchases).  Then make an appointment with the Genius bar at a nearby apple store to have them take a look at.  It might need to be replaced.

  • TS3992 Have just it purchased extra iCloud storage and had the confirmation but my iPhone back up keeps saying unable to complete . All instructions followed and other devices are backing up successfully from this location

    Have just purchased extra storage and had it confirmed but iPhone won't backup after following all the instructions message says unable to be completed other devices from this location are backing up successful

    Hey Mhowelm!
    Which of the sections in the article you have linked most closely reflect the issue with your ability to backup your phone on iCloud? And what happened when you tried the troubleshooting steps associated with that link? I will repeat the link here for your convenience:
    iCloud: Troubleshooting creating an iCloud backup
    http://support.apple.com/kb/ts3992
    You can also backup your phone with iTunes, and you may need to attempt that as a troubleshooting step for this issue:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • My recent purchase of 200GB of iCloud storage is stated everywhere except on my iPhone. It would seem that Apple, not I, should fix this.

    My recent purchase of 200 GB storage on iCloud is stated everywhere (computer, Apple site, etc.) except on my iPhone, where it's needed.
    It would seem logical that Apple, not I, needs to fix this.

    Thanks for this clarification. Actually, I realized, after afsnyder's response, that I had confused the 2 storage
    "bins" so to speak.  Still, I'm not feeling too foolish, as I'm a very astute senior who enjoys technology, but sometimes gets sleepy!
    (Notice I didn't say, "gets stupid.")
    Thanks to all.

  • Cannot find Storage & Backup setting in iCloud

    Am I just blatantly missing it or has it moved to somewhere else?
    I was trying to check what backup I have, I followed Youtube instruction and looked for Settings > iCloud > Storage & Backup. Where the Storage & Backup should have been, I see Advanced > Mail / Share My Location! Totally not the same from when I saw on youtube (or suggested by many other people).
    Where can I find this option. Or how should I check for my iCloud backup?

    I see it! Thank you!
    One more question. I see message "The last backup could not be completed" right below Back Up Now option. What does it mean? I recently did a restore from backup. Was restoration not completed or was the last actual backup not completed?

  • My iphone 4s keeps saying it does not have enough icloud storage and cannot be backed up. When I go to icloud storage and backup, it says that I have 5.0 GB of total storage and 5.0 GB of available storage.

    My iphone 4s keeps saying it does not have enough icloud storage and icloud cannot be backed up. When I go to icloud Storage & Backup in my settings, it says that I have 5.0 GB total and 5.0 GB available. The only thing I have selected, at this point, to be backed up are my contacts and the Find My iPhone app. Why does it always say I have no icloud storage available when I have ALL of the icloud storage available?!

    It says that my next backup size is 7.3 GB, but I have no idea why, because the only thing selected is the Find iPhone app, which takes up 0.2 KB...How do I get rid of whatever it THINKS it's backing up?

  • TS4009 My iCloud storage is full and I need to delete some stuff.  Can anyone tell me what is important to keep and what not?  I have done all I can but it still says I need to delete before I can back up on iCloud.

    My iCloud storage is full and I need to delete some stuff.  Can anyone tell me what is important to keep and what not?  I'm just not sure what I really should back up each night and what doesn't really matter.  I know my photo's should back up, but other than that, I'm not really sure.
    I have taken some pics off and videos and appt, but it still says I need to delete before I can back up on iCloud.  I'm starting to wonder if its a glitch with my personal phone.  Can anyone help me?
    Thanks!

    Only you can decide what's critical to back up.  One option is to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083), then either delete them from your phone or exclude the camera roll from your backup in settings.
    You might try going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll), then look at the size of your next backup.  If it doesn't go down significantly, something else is wrong.

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