Wheel of iPod Shuffle no longer works

The wheel on my iPod shuffle no longer works (forward and reverse music, volume, etc). Music plays, but otherwise have no control. Reset device, but problem persists. Anyone have a suggestions?

Hello khcumiskey,
Thanks for using Apple Support Communities.
Since you reset the iPod and the issue persists, the next step would be to seek service for your iPod shuffle.
Apple - Support - Service Answer Center
Take care,
Alex H.

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IPod Shuffle no longer works after iTunes 8 upgrade

I'm not sure if this should be posted here or in the iPod Shuffle category so I'll post it in both places. I recently upgraded to iTunes 8 and I'm running OS 10.4.11. I have an iPod shuffle that was purchased new last December so I'm not sure what generation that makes it. It has always worked fine with iTunes 7 but now I can not get it to play. I can sync it with iTunes 8 and see that my songs and podcasts are there on the Shuffle but when I disconnect it and plug in the ear buds I get no sound. Nothing. I've tried to play with the volume, forward to different tracks, pause, play, etc. etc. Nothing. No sound coming from iPod shuffle at all now. It is charged up so that's not the issue.
I should also say that my Shuffle was working fine just moments BEFORE I synched it with iTunes 8 for the first time.
Is there a known issue with iTunes 8 and the Shuffle?
Thanks in advance.

After searching the forum I finally found that others were having the same problem with the 1st Gen. Shuffle after upgrading to iTunes 7. Even though it was a different iPod Shuffle and iTunes version their solution worked for me.
All I had to do was delete the "Podcasts" folder that had been created for the Shuffle and voila!

New ipod shuffle no longer working.

New 5Gen shuffle, set up fine out of the box. Played fine for a day or two. Then nothing. Won't charge. Red light comes on for maybe 5 secs when I plug into computer USB and factory jack. Totally dead. Itunes does not recognize it and my computer doesn't seem to know it's plugged in. Tried rebooting my computer to make sure all my USBs were active. Tried plugging into each, no luck. Tried plugging into different computers, same. Any suggestions on a fix?

Hey OSS-117,
Thanks for the question. I understand you are having issues with your iPod shuffle. Let's reset your iPod to isolate the issue further, the following article outlines how to do so:
Resetting iPod shuffle
http://support.apple.com/kb/HT1655
If you continue to have issues, refer to this article:
iPod shuffle troubleshooting and service FAQ
http://support.apple.com/kb/TS1412
Thanks,
Matt M.

Ipod shuffle no longer works after 10.7.5 upgrade!

I have the late 2009 iPod (Product) Red Shuffle 2 GB, always worked fine but after the Mountain Lion (10.7.5) upgrade it does not show up in iTunes.
Yes I have the latest iTunes and latest everything. I've already tried unplugging it and resetting the actual iPod. All the USB hubs should be fine I don't
even have all of them filled except for 1 that goes to the printer so I don't understand WHY it won't connect and show. It apparently is charging but I cannot
edit the songs on this iPod anymore. Any advice?
Thanks
A

Morning Antone76,
Thanks for using Apple Support Communities.
First, try the steps in the iPod Troubleshooting Assistant which applies to your iPod.
http://www.apple.com/support/ipod/five_rs/
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Best of luck,
Mario

The 'Shuffle' function on my iPod Classic not longer works on my iPod or in my vehicle. It worked prior to syncing in iTunes using my Macbook. Now I can only play music sequentially. Can anyone assist?

The 'Shuffle' function on my iPod Classic no longer works on my iPod or in my vehicle (2012 Acura TL). It worked prior to syncing in iTunes using my MacbookPr .Now I can only play music sequentially. Can anyone assist?

Reset or restore the device.
tt2

Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch n

Thanks for responding. Since I upgraded ITUNES to IOS 6, my IPOD Touch no longer works at all. I had numerous apps, music and videos on this touch. It made me restore to factory reset and it still does not work!!! Nothing I do will work on this touch now. I have so much data on this, I don't want to loose or have to restore!
Can you help me?
Thanks

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

My secondary e-mail address used on my daughter's ipod can no longer work. It states, that it is already in use with another apple id. She used it for weeks before this happened.

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Maybe:
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My ipod app no longer works. Everytime I go to open the ipod app it stays open for a second and then shuts down. I am not able to get anything to play either through the standard ipod controls or the multitasking control panel. I'm sure there will be an u

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wen i open ipod in my iphone ,, it gets stuck ,, and get backs to the menu ,,, and doesnot play anything ,, not video nor song

If your phone is not officially unlocked by the carrier in the UK, you can not use the phone using another SIM, unless you modify the software or the SIM, which can lead to unexpected results, such as non functioning apps.
Unauthorized modification of iPhone OS has been a major source of instability, disruption of services, and other issues
Problems resulting from those modifications can't be discussed in these forums, due to the Terms of Use

All the sudden my iPod shuffle no longer shows up in my devices on my computer nor does iTunes show it? Why would this happen? How can i fix this? Anyone know?

All the sudden my iPod shuffle no longer shows up in my devices on my computer nor does iTunes show it? Why would this happen? How can i fix this? Anyone know?

Start with the "Shuffle not recognized" section in this Apple support document.
http://support.apple.com/kb/TS1412#q2
B-rock

HT1572 My iPod shuffle is not working. It just blinks in green then orange, orange, orange, then shutdown. Don't know what to do. Please help! Thanks!

My iPod shuffle is not working. It just blinks in green then orange, orange, orange, then shutdown. Don't know what to do. Please help! Thanks!

According to this article, that means the Shuffle's buttons are disabled.
iPod shuffle (2nd generation): Understanding status light behavior
To re-enable the buttons, press and hold the Play/Pause button for about 3 seconds or until the status light blinks green three times.
B-rock

Shuffle no longer working with headset

Today I got prompted to upgrade my iPod software so I did...and the shuffle (2nd gen) no longer works. The flashy lights were green orange green orange. I went to the help website and dutifully restored factory settings with iTunes. Still doesn't work. Played with various permutations of the off switch (including the 5 second wait mentioned on the help site)and repeating the restore pathway and that didn't work either. The shuffle loads music fine and iTunes recognizes it and even plays the music but when I undock it (making sure to disconnect the shuffle properly) and connect headphones and hit play, the green/orange blinkies reappear.
Any ideas?
itune version is 7.3.1.3
ipod version is 1.0.4
I suspect this may be part of the problem. I can't upgrade to the latest version of iTunes because of my OS (win 2000). So I'm hypothesizing that when the shuffle tried to update, it failed due to the old iTunes version and somehow the drivers got screwed up.
Also, I just downloaded the iPod reset utility and tried that to no avail.
Any ideas? or should I just go to a store?

It's not a hardware issue. I have the exact same circumstance. After being prompted and then updating the software on my shuffle, it quit working. All I get is the green-orange flashing light. iTunes recognizes it's connected, restore works, and syncing works, but the shuffle does not work.

Ipod shuffle no longer recognised on my iTunes - please help

my ipod shuffle is no longer being recognised on my itunes. the ipod device is working fine. a few days ago when i went to change some songs on my playlist it said i needed to update my software which i did, only i did have some problems and it said it had to start my ipod shuffle up again and then it said it no longer recongised the device and that an error had occurred and now i plug it into my machine. the green light comes on so it knows it is there but itunes doesn't pick this up and i cannot access my ipod shuffle through it anymore. don;t suppose there is anyone out there who has had something similar happen and can offer me some advice on why this has happened and what i need to do next

I had the same problem and read here and some other places hours of solutions that part of the worked and part didn't.
Eventually I tried something simple and it worked for me:
1- Go to the WI-FI icon (up at the menu bar, at the top of the screen) (-I am assuming that you don't know where it is, if you do, just go to 2- there is a triangle with bars and rounded edge. This is the WIFI icon).
2- Click on it and then disable the WIFI connection (click on "Turn WI-FI off").
3- Wait some seconds and turn it on again.
4- My iPod appears in the iTunes side bar now.
That's all I do and, as I said, it works for me.
Hope it will work for you too.
GM

IPod Apps no longer work, Music disappears, Fix?

QUESTION : How to fix permanently the “iPod Touch Breakdown“?
(seems identical to the iPhone “Breakdown“)
Since I upgraded to 2.0.2, running iTunes 7.7.1 (11) on a MacBook Pro G4, I keep having big trouble with Apps, Music and Films.
Here is what I call the “iPod Touch Breakdown“:
- Apps won’t start : the iPod would go back to the home screen after a few seconds.
- Music and Films disappear (My music consists essentially of personnal CDs).
- (for me Photos are still there)
- all original Apple Apps work OK
This is a known problem, also occuring on the iPhone with many posts on the iPhone discussions forum (see “iPhone“/“Installing and Using iPhone Applications“/“iPhone Applications no longer work“. At the time I write this messge, this question has been viewed 16,080 times ( ) (*) and there have been 319 replies: probably a sad record for a single question, which means that THERE REALLY IS A BASIC PROBLEM.
My iPod is a 8Gb purchased while staying in Pasadena, almost a year ago. I was extremely happy to use it more and more like a PDA (updates 2.0.1 and 2.0.2).
There have been some fixes proposed on the discussions forum (iPhone) that I tried and I have tried myself a couple more. NONE of them could fix the problem permanently: all fixes have been working for a day or two, no more. Untill you download an App (even an update) and you get the “Breakdown“ again.
As other users, I have noted a slowdown in anything I am doing (e.g. typing text) just before the Apps stop working and the music disappears. (see for instance Truth42 on iPhone Forum (Applications no longer work), Posted: Aug 25, 2008 10:57 AM)
Fixes: typically you get to disinstall and then reinstall all your Apps. Each time, you lose all your Apps parameters (bad for data bases and notes).
Two ways:
see iPhone forum: Aveonz Posted: Aug 24, 2008 3:16 AM :
1- sync using iTunes
2- in iTunes/Store: deauthorize your account
3- sync
4- authorize
5- sync (will re-load your Apps)
6- sync (to backup you new configuation)
(the whole process may take several hours; I have also done a reboot between 3 and 4)
(ii) proposed by various people :
1- deselect all applications
2- sync
3- disconnect your iPod and reboot it (pressing both buttons simultaneously for several seconds – see Apple site) (you keep you parameters, WiFi, etc)
4- select the Apps you want back
5- sync (will re-load your Apps)
6- sync (to backup you new configuation)
In the end you can use the Apps you have reloaded, but just for a few days (or hours)… until you cannot resist downloading a new App, or simply just download an App update. It won’t breakdown instantly after you do that, but it will very soon.
I certainly would take any procedure to fix this definitely. However, the best choice is probably to use as few third party Apps as possible (none is better) and wait for 2.1. Hopefully Apple is working on this, and we’ll get a definite fix very soon. This actually makes a very bad press for the iPod Touch and iPhone.
Sadly,
because I think iPod Touch and iPhone are beautiful machines –but for how long? Competition is tough…
Cheers
(*) about this number 16,080, obviously not all of the viewers experienced the “Breakdown“, but most were just curious to know. Still, the good question is to know how many of us, using the iPhone and iPod Touch experience this bug (virus?) and why some have it and not others (and in which proportion?).

Same issue here since updating to 2.0.2; Is there a way to back I wonder?
So I plugged back in my iPod touch and,...
0. make a note of all your music, movies, photos, apps selections to restore
1. cancel connect attempt to iTunes store (little 'x' in iTunes toolbar)
2. cancel attempts to sync or backup (little 'x' in iTunes toolbar)
3. clicked <OPTION>[Restore] once selecting my iPod touch device
4. navigate to <home>/Library/iTunes/iPod Software Udpates/
5. pick the prior update: iPod1,12.0.1_5B108Restore
6. then waited through iPod window status displays
'Preparing iPod software for restore...'
'Restoring iPod software...'
'Verifying iPod Software...'
7. OK the 'Your iPod has been restored to factory settings,...'
8. Ssync process did NOT automatically being so I unplugged & plugged it
(I did verify that 2.0.1 was loaded seeing the App Store)
9. Pick 'Set up as a new iPod'; don't pick an earlier backup point
(mostly 'cause I couldn't be sure which was a good failsafe).
10. iTunes then begin setup of my [ahem] new iPod.
STOP IT; it'll try and do restore everything. Then navigate the tabs for
your iPod and re-select those things you want (music,photos,movies,apps,etc)
So like any computer you need to keep proper backups.
The apple s/w system updater appears to do just that automatically, thanks! Of course it would've been nice to have had the 2.0.2 version tested a bit more before its release.
IMHO the host (mac) should have kept my prefs for the iPod rather than my resorting to handwritten notes but at least I'm back to normal. Consider when replacing an iPod how you'd want the replacement to be a mirror of its predecessor.
Oh, skip future requests to update to 2.0.2 until Apple can get his sorted out.
HTH
/los "I was a teenage net-random"

Ipod out no longer works with iOS 6.1

As the title suggests, after updating my iPhone 5 to iOS 6.1 the iPod out function no longer works with connected devices. With the previous version, I could hook up my Kenwood car stereo using the lightning to 30 pin adapter and the stereo would "Read" my iPhone and begin playing the first track of my music collection. I also had song, artist and playlist search support.
Now, all I get is a constant "Reading" indicator and can't get past this point.
Is anyone else having any experiences similar to this and does anyone have any suggestions to fix it?
Thanks

Try this.
Go to Settings>General>Date and Time>Set Automatically>Off.
Set the date one year ahead. Try to get email.
If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to get email again.

IPod Touch no longer works with car stereo after 4.0 update

I updated my iPod to 4.0 a couple of days ago, and my Hyundai Santa Fe's built-in iPod interface no longer recognizes my iPod's music - it just says "empty iPod" or something of that nature. Is anyone else having this problem?? What should I do?

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To add insult to injury I did the have-an-Apple-GENIUS call me thing. The first thing was that they called me....for about 1/4 of a second. The phone blipped for less than a ring and then I got an email saying, "Oh, we TRIED to reach you and you weren't there. Why don't you call us?". So I called and was immediately put on hold. When one of the geniuses finally picked up, I described the issue with great patience and his insightful answer was, "let me put you on hold while I talk to my supervisor." So I sat on hold for five minutes until...they just hung up...no answer, no, "gee we think you're SOL"....just "click". Thanks a boatload Mr. Jobs.

Wheel of iPod Shuffle no longer works

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