TS4062 When I plug in my iPhone to my mac with iTunes open, there isn't a tab for my phone anymore. It's not syncing my contacts, calendar, email - nothing but music. Help!
I have the "original" iphone, yes it's ancient, but it still works fine. This is the first time I am having a problem.
I've updated itunes and the phone so I have the latest versions of both.
I restarted my computer and turned the phone on and off.
Any other suggestions??
You need to download iTunes on your computer. iOS 6 requires the latest version of iTunes which is 10.7.
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When I plug my new iphone 4s into my pc, itunes freezes
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I think we both have the same issue: https://discussions.apple.com/thread/3714941?start=0&tstart=0
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Solutions?No, I never really found an easy solution. I believe it is an issue with some corruption in the iTunes database on the specific device. In my case, both my iPad and iPhone now show duplicate stream songs if viewed through iTunes on my Mac, but they show different songs. A couple years ago I had a similar issue on my iPhone, and Apple support suggested I back up the phone, completely reset it, and then restore it from the backup. It did work, so I imagine it would probably work for my current issues with the iPhone and iPad. But resetting and restoring an iPad or iPhone always makes me a little nervous that something will get lost. When I did reset/restore the iPhone, I do have to say, the restore process was 100% perfect and I did not lose any data at all even though Apple support said I might. If you try to go that route, I would suggest backing the device up both to a computer through iTunes, and to the iCloud so that you have a double backup.
None of this really resolves the issue with how the iTunes databases are becoming corrupted on the apple devices though, so it is very likely to happen again until they fix it. I have been unable to determine if there were any specific actions or conditions which caused the corruption to happen in the first place.
Might be worth another call to Apple support, or dropping in the local Apple store if you have one near by. -
when i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation itunes on my pc completely.
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When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
when trying to install itunes and i get a error that says there is a problem with this windos installer package. a prodram required for this install to complete could not be run. contact you support personnel or package vendor
I have the same problem
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Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
Start > Control Panel > Programs n Features > highlight ASU and click CHANGE then REPAIR, -
My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks
The standard Apple warranty is 1 year. I believe you can purchase AppleCare+, which extends the warranty to two years from the date of purchase. This extended warranty needs to be purchased within 30 days of the purchase date for the phone.
If you have the extended warranty, you may be able to get a replacement phone at no cost. You will need to make an appointment at an Apple Store Genuis Bar and have them take a look at the phone.
If you did not purchase the additional warranty coverage, you should be able to purchase an Out-of-Warranty replacement, which is $199 for the iPhone 4S.
~Lyssa -
When I plug my iphone into my mac to charge/sync, iphoto always opens before itunes and takes a time to close. How can I stop iphoto from opening automatically please
In iphoto go to preferences > general and al the bottom will be a drop down menu that will say connecting camera opens: just change this from iphoto to no application
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I have tried this numerous times, and followed the detailed comprehenisve uninstall guide from apple, but nothing works.
The same message comes up when I plug in my girlfriends iphone 4.Is Apple Mobile Device Support currently appearing in the Uninstall a program control panel on the PC, vyvsdad?
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I am unable to sync my iPhone to my iMac The contacts, calendars etc are not syncing
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then try to sync the phone. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Whenever I try to sync my phone with my computer it won't automatically sync my new music from my computer to my phone. When i select it to sync it says that it is going to delete all the music off my phone because its already with another device (or something along those lines) but I use my itunes from my computer to my phone. Does anyone know how I can fix this so it will sync. Will all the songs on my phone be on my computer so it won't matter if it deletes them off of my phone?
In the course of your troubleshooting to date, have you worked through the following document?
iOS: Device detected but not identified properly on iTunes for Windows -
I have my iphone 4 since march, 2010 ! And now the iphone can't work ! HELP !
Most likely faulty battery. Make Genius Appointment and take iPhone to Apple, battery diagnostic test by Genius takes less than 5 minutes.
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iTunes delete everything on the iPod is common occurance, especially when the iPod Hardisk is dying.
But iTunes deleting everything in the iTunes library is a bug, can you send in a iTunes feedback -
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