TS4062 windows xp platform. since updating to itunes 10.7.0.21 I have been unable to sync my iphone 3g via the usb cable. it shows up in my computer, but not in itunes
I have run itunes diagnostics and when it gets to connectivity test - ports, it says no iphone found. I followed the troubleshooting steps there, but have been unable to resolve this problem. I have also tried:
1. Stopping and restarting the apple mobile device program.
2. Deleting temporary files.
3. Checking the registery files.
4. Uninstalled and reinstalled itunes 2 times.
5. Used msconfig to disable start up items that could be interfering.
I'm tired of waiting for itunes 11, hoping that it might resolve my problem.
Is there a place where i can download the previous version of itunes 10.6 to see if this may help?
Thanks for any other ideas.
I tried:
01. Rebooting PC
02. Rebooting iPhone, iPod Touch, iPad 2, iPad 3
03. Stoppng and restarting Apple Mobile Support service
04. Deleting backup in iTunes
05. Buying music and transferring purchases
06. Transferring photos
07. Buying app and transferring purchases
08. Deleteing and reinstalling iTunes
09. Backup to the iCloud (failed as well)
10. WIFI sync
11. Return the iPod Touch to factory settings and reinstall from backup
12. Return the iPod Touch to factory settings and install as new device
ABSOLUTELY NOTHING WORKED !!! I still cannot backup because iTunes cannot start a session.
My devices are completely vulnerable to loss.
I have spent hours searching the Internet trying to find a solution.
I have concluded that the iTunes software or its driver are at fault.
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