TS4268 i have the iphone 5. I updated to iOS 7 but I had this problem before I updated the software, too. I can send MMS (text messages with pictures) but I cannot receive them. I can receive reg text msgs. Just not pics. Any ideas?

I have iphone 5. Updated to new software a few days ago, but I was having this issue before the update and the update did not resolve the issue.
I can send and receive regular text messages. I can send MMS (photos, videos, etc) but I CANNOT RECEIVE photos in texts. I have read several trouble shooting suggestions, but so far no resolution. Open to any and all suggestions! Thanks!

You cannot update iPhone 4 to IOS 8.1.2, the highest you can update is IOS 7.1.2.
Unless you've iPhone 4S (looks similar to iPhone 4)

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When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

When I try to import pictures from media card to iPhoto, I'm getting the error 'The following file could not be imported. The file is in an unrecognized format.' The file is a jpeg and I've never had this problem before.

What version of iPhoto?
What colour profile is the shot?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

I am trying to add tracks which I have on my library on my computer to my ipad. I have done this manually but teh status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before

I am trying to add tracks which I have on my itunes library on my pc to my ipad. I have done this manually but the status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

Ipad wi fi has radius of about 6 feet before losing connectivity.. I never had this problem before last update. Why?

My ipad 2 loses connectivity after about 6 feet movement away from wi fi modem. Anyone else having these issues?

Mine is exactly the same problem ipad 2 ,up until the 7.04 update never had a problem I 'very tried everything I can think of reset,reroute,nothing has solved this problem .
Took it back to Apple this afternoon in Liverpool ,7 day wait before you can even speak to someone it's certainly not what I expected from Apple ,the shop absolutely packed with people with problems this is defiantly a update problem and apple need to sort it out quick ,as of until now they been totally useless ,take it in for a service etc,why should I pay for a service when it's their doing , at this moment I won't be buying another apple product again.

My itune gift card says it's not authorized. I've tried to redeem by typing in upper case letters and lower case letters. I've never had this problem before, what do I do so I can use this gift card?

I bought an itunes gift card yesterday and I have tried to redeem, but when I do I get a message the card has not been authorized. I have typed in typed in the code as seen mostly upper case and I have tried lower case also. Neither is working. I've never had this problem before. Should the store where I purchased it from done something to supposedly "activate" it. I'm at a loss. I do not have the store reciept a friend does, and I'm sure she desposed of it.

Yes, the retailer is supposed to activate the card. Otherwise they'd lose hundreds to shoplifting. What you normally should do is go back the retailer from whom you purchased the card and discuss the problem with them. They should either correctly activate the card or give you a new one. If they refuse to help, as some retailers do, or this was a gift so you cannot contact the retailer, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT1657 I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

I deleted the movie from my itunes library and went to my purchased items, but how do I download from my purchased items. It shows I purchased the movie but thats it.
Thanks for the help!

Me and my husband just got new phones, he got the IPhone 6 and I got the 6 plus. For some reason he is recieving my text messages. We share a Apple ID, but we always have and never had this problem before. Please Help!!!!

I Need help, my wife and myself just got new phones. I got the iPhone 6 and my wife got the 6 Plus, we set our phones up and for some reason I am recieving all her text messages. We share the same Apple ID, but we always have and never had this problem before. Someone please help, this is driving me crazy. I appreciate any and all help. Thank You!!!!!

Using More than One iDevice on the Same Computer
This applies mainly to couples who are adding another device and do not want their email, messages, etc. being duplicated on both devices. To begin read: How to use multiple iPhone, iPad, or iPod devices with one computer. You need to establish a separate Apple ID and password for whomever will use the new iDevice. See Apple - My Apple ID and Frequently asked questions about Apple ID. The easiest way is to do this on the computer using iTunes: iTunes- How to set up an Apple ID within iTunes.
On the computer create a new user account for the person with the new iDevice. This will be the user account that person will always use. He/She will no longer use the other user account. This way that person will have a separate iTunes Library. Note that once done you cannot "share" apps under a single Apple ID. Each of you must purchase your own apps under your own Apple ID. When you decide to split up like this one of you will need to re-purchase the apps that they want to use.
Start by transferring the new device(s) to a new account along with all your data. Save any photo stream photos that you want to keep to your camera roll (unless they are already in the camera roll) by opening your Photos app, tap on Albums icon at the bottom. Now, tap on My Photo Stream album; tap Select; tap on the photos you want to select;, tap the share icon (box with upward facing arrow) in the lower left corner; then tap Save to Camera Roll.
If you are syncing notes with iCloud that you want to keep then you need to open each of your notes and email them to yourself. Later you can copy and paste the text into new notes created in your new account.
Tap on Settings > iCloud > Delete Account (only deletes it from this device, not from iCloud; the person keeping the current account will not be affected,) provide the password to turn off Find My Phone and choose Keep on My iDevice when prompted. Sign in with a different Apple ID to create your new account. Choose Merge to upload your data.
Once you are on separate accounts, you can each go to icloud.com and delete the other person's data from your account.
Note: The essence of the above was created by user, randers4. I
have made substantial changes to improve readability and syntax.

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

TS1424 Hi I had this problem before and you fixed it. I just bought the updated phone and have no mail and it says me itunes purchases are disabled. Can you help me??????????????????

Hi I had this problem before and you helped fix it. I just bought an updated Iphone and now it says my itunes purchases are disabled. They also put spelled my name wrong and I do not have any mail coming thru. Please help me!!!!

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If your account is disabled (I assume that it what you mean by 'my itunes purchases are disabled') then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
If you aren't receiving the email to your rescue email account then you can contact iTunes Support / Apple in your country via this page and see if they can enable it : http://support.apple.com/kb/HT5699
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
Not sure what you mean by 'they also spelled my name wrong' - where are you seeing it ? Your name should be appearing how you entered it.

Why are messages in my outbox and not being sent on my iphone 5. I have had the 5 for over a year and never had this problem before.

why are messages in my outbox and not being sent on my iphone 5. I have had the 5 for over a year and never had this problem before.

Text messages or emails?

How im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

how im suppose to fix the auto shutdown problem in my iphone 3gs after updating to ios 5.1.1 this problem has made me a mobile ****** in my house and an loser in thing care so if any solution to this problem let me know

What "auto shutdown problem" are you talking about?

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

Has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.

has anyone else had a problem with data? after updating my phone to the new update, i have all this data, and keep getting notifications that my data is getting high. i never had this problem before.

fair enough. No need for any unnecessary posts either. You issue had been addressed ad nauseum already in this forum had you bothered to search this forum (as forum etiquette would dictate) before posting.
In any case, I hope that your problem was solved.

IPad 2 problem. After updating to IOS 8.0.2 iPad says that I need to plug into iTunes. When I do that, the only option is to restore iPad to factory settings? iPad will do nothing until then. I have never had this problem before. Help

iPad 2 problem. After updating to IOS 8.0.2 iPad says that I need to plug into iTunes. When I do that, the only option is to restore iPad to factory settings? iPad will do nothing until then. I have never had this problem before. Help

Hi ..
Follow Apple's instructions for recovery mode here > iOS: Unable to update or restore
You can restore from a backup.

I have been trying to update my software for the past 3 hours. It just goes so far and stalls. I've never had this problem before, what am I doing wrong?

I have been trying to update my iPad2 for the past 3 hours. It just sets there doing very little and says its going to take 9 hours. What am I doing wrong? I've never had this problem before. Also can I update from any other computer? Just in case it is my lap top.

Do you get any error messages ? If you get a network timeout error when downloading the update then try temporarily turning off all your firewall and antivirus software until the download has completed.
It's best to only update via your own computer, otherwise you risk losing all your iPad's contents - updating to iOS 5 wipes the iPad and then restores your backup. If you having problems downloading the update then you could try downloading the update file via a browser on another computer and then copying that file to your laptop for the actual update .

TS4268 i have the iphone 5. I updated to iOS 7 but I had this problem before I updated the software, too. I can send MMS (text messages with pictures) but I cannot receive them. I can receive reg text msgs. Just not pics. Any ideas?

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