Tracing a Change Request back to a Business Process

Good Day All;
The following is the process we use to create Issues and Change Requests.
Team Leader in SOLAR01
Creates the Issue against a Business Process
Creates Change Request
Assigns a Team member to the Change request.
Team member in CRMD_ORDER
Adds all documentation and informs Team leader the change request is complete.
Change request is sent to Release Management for approval.
I can not seem to find a way to relate the change request to the Business Process.
Why is this needed? If SOLAR02 to the u201CConfigu201D, how do they know what Business Process to use?
Thanks All
Regards
Don Newton

Hi,
Please check the TCODE SOLAR_EVAL. You can give project details under project header.
This should help you.
Feel free to revert back.
--Ragu

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Hi
1.First delete the request which you collected the process chain as local object becuase you will not able to collect the process chian again.
2. Goto Tranport connector to collect the process chain again.
3. Select grouping option as necessary objects.
4. Drag and drop the process chain to the right hand side
5. After collecting the process chain, click on the package icon and give the package created for development class.
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Hope it helps.
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Screen on creating a customer
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Hi All,
Need some urgent help regarding an issue with Change Request forms in MSS business package deployed on EP 5.0.
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resolved

Admin View or Functionality for the Business Process Owner

Hi
I have a requrirement that Business Process Owner (not the IT person), should be able the search the process instances and take action on them like "terminate process" or "Change Authorization".
However the Business Process Owner do not want to go through the "Guided Procedures" -> "Administration" -> "General" menu clicks.
Business Process Owner should able ONLY to get to "Maintain Processes" option of the "General" or "Overview" menu.
Also,
Business Proces Owner would like find the process instances based on only the Instance Name and/or Instance Status and/or Start Date Range.
Is there a prebuilt functionality or is there way to utilize the SAP CAF delivered components by configuring the permission/roles.
IF NOT, how to access the process instance data so I can custom build this kind of functionality.
Thanks,

Hi Abhay,
As I know GP does not provide such a pattern which covers your requirements.
You can build this functionality in custom way.
I propose the following:
Use the
public IGPProcessInstanceInfo[] com.sap.caf.eu.gp.process.rt.api.IGPRuntimeManager.getCompletedInstances(GPSearchRole searchRole, Date startDate, Date endDate, IGPUserContext userContext) ;
and
public IGPProcessInstanceInfo[] com.sap.caf.eu.gp.process.rt.api.IGPRuntimeManager.getRunningInstances(GPSearchRole searchRole, Date startDate, Date endDate, IGPUserContext userContext)
to retrieve process instances by your search criteria.
As search role you should use the GPSearchRole.OWNER.
After this you can filter these processes by name in custom way and represent them.
To terminate a process instance you can use the following method:
public IGPProcessInstance com.sap.caf.eu.gp.process.rt.api.IGPRuntimeManager.stopProcess(IGPProcessInstance processInstance, IGPUserContext userContext) ;
You need to use GP exposed public api:
DC: caf/eu/gp/api
PP: external
POssible it helps.
Best regards,
Alaiksei

Determine the business process used for a change request

Good Day All;
I was wondering if any knows how to I would be able to back track from a change request to the Business Process it was created under.
Let me explain our process.
An Issue is created (Solar01).
From the issue, a change request is then created.
Is there anyway I would be able to determine the Business Process if I only had the change request number
Thanks All
Regards
Don Newton

Already answered

How to revert back the changes of a task in a change request ?

Hello experts,
Our ABAP team made a script and they have locked a change request for it. Whatever changes made in that script are directly written in that change request through different tasks. Yesterday they opened the script and found that some of the data in that script is missing. The task entry shows that the data is still there which was missing, but I am not able to find out how to revert back those changes which are there in the task, so that the missing data can be brought back again in the script? Can someone please tell me how to solve this problem ?
Regards,
Sanket

Hi,
If modification assistant was on while making the deletion, then the comment should exist for data which was deleted.
Else use the version history to display and recover the lost version.
For eg SE38 -> Give report name -> Display. Utilities -> Versions -> Version Management
Should show all the TRs which changed the object and can compare/restore versions too.
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Srikishan

In Microsoft Service Manager how can I Identify that one Change Request is backed out or not.

In Microsoft Service Manager how can I Identify that one Change Request is backed out or not.

Hi,
It seems that he means "Not Approved"
Cheers,
Marat
Site: www.scutils.com Twitter: LinkedIn:
Graveyard:

Permissions, change request, business owner field

i'm setting up unique permissions for my company, i created a tier 1 change group so that tech's can create change requests, however if they put a business owner, they get the below permissions error.
add anything to that and the techs get,
Date: 3/5/2015 9:24:56 AM
Application:
Application Version: 7.5.1561.116
Severity: Error
Message:
Microsoft.EnterpriseManagement.Common.UnauthorizedAccessEnterpriseManagementException: The user NC\test4scsm does not have sufficient permission to perform the operation.
   at Microsoft.EnterpriseManagement.Common.Internal.ServiceProxy.HandleFault(String methodName, Message message)
   at Microsoft.EnterpriseManagement.Common.Internal.ConnectorFrameworkConfigurationServiceProxy.ProcessDiscoveryData(Guid discoverySourceId, IList`1 entityInstances, IDictionary`2 streams, ObjectChangelist`1 extensions)
   at Microsoft.EnterpriseManagement.ConnectorFramework.IncrementalDiscoveryData.CommitInternal(EnterpriseManagementGroup managementGroup, Guid discoverySourceId, Boolean useOptimisticConcurrency)
   at Microsoft.EnterpriseManagement.ConnectorFramework.IncrementalDiscoveryData.Commit(EnterpriseManagementGroup managementGroup)
   at Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.EnterpriseManagementObjectProjectionWriteAdapter.WriteSdkObject(EnterpriseManagementGroup managementGroup, IList`1 sdkObjects, IDictionary`2 parameters)
   at Microsoft.EnterpriseManagement.UI.SdkDataAccess.DataAdapters.SdkWriteAdapter`1.DoAction(DataQueryBase query, IList`1 dataSources, IDictionary`2 parameters, IList`1 inputs, String outputCollectionName)
   at Microsoft.EnterpriseManagement.UI.ViewFramework.SingleItemSupportAdapter.DoAction(DataQueryBase query, IList`1 dataSources, IDictionary`2 parameters, IList`1 inputs, String outputCollectionName)
   at Microsoft.EnterpriseManagement.UI.DataModel.QueryQueue.StartExecuteQuery(Object sender, ConsoleJobEventArgs e)
   at Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
what task do i need to give them permission over, they have everything that has to do with change request.

Ouch :(
Ok, let me explain what is going on here: The Business Owner field must be a customization MS did to your Change Request form. Depending on which classes and relationships they used, you will have to grant permissions to the Change Manager profile to write
instances of these relationship classes.
There is two solutions two this:
1. Instead of creating a custom user role of type Change Manager, you create a custom user role of type Advanced Operator. Just be aware that Advanced Operators have permissions to create and modify all work item types and config items.
2. If this is not an option, we have to figure out how MS did the Business Owner customization. The first step would be to find the management pack which stores the Business Owner class and form extension. If you are lucky, you might be able to find a management
pack with a meaningful name sounding like Business Owner. If you find it, export it, and paste the XML code of the management pack. If you cannot find it, we have to start unpacking your environment with PowerShell or looking into the database :(

Business Package FIN 1.40 - Create a change Request Iview

Hello Experts,
I'm facing a difficulty on implementing the following Iview : Create a change request.
When I run the Iview, the 1st step is well displayed and all the input fields are empty.
The problem appears when i want to add the Edition Type in the correct field :
- the Edition type value has been created in SPRO and I don't see any value in the search help....
On the contrary, I can select the customized change request I have created in SPRO without any problem.
Did you have to face this issue anytime?
How did you solved it?
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I am trying to configure the business package for MSS for my SAP ERP 2004.
I have deployed the business package,the web dynpro development components for ess, mss and pcui_gp.
I have done the JCO destination settings, done the system settings in EP.Have done the back end configurations as given in help.sap.com(assigned the employee to user,assigned authorizations).
I have configured the adobe document services for the scenario for interactive forms.
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failed to create or init instance of model 'com.sap.pcui_gp.isr.isrprocessevent.model.IsrModel' in scope APPLICATION_SCOPE with instanceId 'null'
And:
no jcoMetadata found for RFC function 'ISR_COMPLETE_NOTIFICATION'! Please verify, that your model is consistent with the ABAP backend:
I have provided the details for Server on which web dynpro application is deployed,in the ECC server in SPRO under
Cross-Application Components ® Internet/Intranet Services ® Internal Service Request ® Scenario Definition ® Define Scenarios ® Details ® Additional Data for Scenario.
When i test the form from there i get the same eror.
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Regards,
Malika

Hi Malika
coz of missing function module ISR_COMPLETE_NOTIFICATION
in R3 ECC 5.0
apply sap note 800288.
it's works.
the note--
Please note that you have to create the function module ISR_COMPLETE_NOTIFICATION in function group FISR2 - you should use transaction SE37 for this.
As importing parameter specify I_NOTIFNUMBER type QMNUM.
As exporting parameter specify E_USERSTATUS type CO_ASTTX as well as E_SYSTEMSTATUS type QMSTTXT.
As table specify RETURN structure BAPIRET2.
FUNCTION ISR_COMPLETE_NOTIFICATION .
""Lokale Schnittstelle:
*" IMPORTING
*"     VALUE(I_NOTIFNUMBER) TYPE QMNUM
*" EXPORTING
*"     VALUE(E_USERSTATUS) TYPE CO_ASTTX
*"     VALUE(E_SYSTEMSTATUS) TYPE QMSTTXT
*" TABLES
*"      RETURN STRUCTURE BAPIRET2
DATA: c_bustrans_complete TYPE j_vorgang VALUE 'PMM4'.
CALL FUNCTION 'IQS4_CHANGE_STAT_NOTIFICATION'
    EXPORTING
      i_qmnum = i_notifnumber
      i_vrgng = c_bustrans_complete
      i_commit = 'X'
    IMPORTING
      e_sttxt = e_systemstatus
      e_astxt = e_userstatus
    TABLES
      return   = return
     EXCEPTIONS
      OTHERS          = 0.
ENDFUNCTION.
regards,
kaushal

Help me configure Change request management !!!

Dear friends,
I am Going to Configure Change request Management, so just to ensure that the configuration is not erronous, i would need Expert advise..
Just want to know Clear few things before i proceed..
I am also refering SPRO and related notes
Scenario :
I have two SYSTEMS SAP ECC 6.0 with System id R03 and Soluiton manager with SYSTEM id SOL,
R03 has 3 clients, 300 600 700..
In R03 300 is the development client, 600 is quality client, 700 is the production client.
SOL has 2 clients, 100, 200
With 200 as the production client.
Q.1) Do i have to configure CHARM in both the client (100 and 200 of SOLMAN).
Q.2) Initially I had tried to set CHARM in client 100 of solman, but later on realized that it has to be set up in client 200.
When i logon to client 200 and Execute IMG activity Spro-> sap soltion manger->basic settings-> sap solution manager system->activate integration with change request management.
Then by default it take the previous client ( client 100) as the change request management client.
( as we know there are three steps in the above activity ), the other activity are executed properly, only prblem being that the default client is always set to 100, which should not be the case).
I do get the prompt saying ( "The change request clent is set to clent 100, do u want to change to client 200, on clicking yes, still it is always set the same client 100 as charm client ")
Plz let me know what do i do to set the change request client to 200??
Q.3) Regarding TMS, we have local domain controller in solman and local domain in R3.
We are planing to establish domain links between the two systems( ie both the domain controllers) ??
Is this the right strategy ??
Any other method that u can recommend ??
Q.4)One of the IMG activity says, Generate Destinations to client 000 of all the domain controllers..
Whenever i do this these, destinations are created with errors, i am not able to create trusted RFC destinations without errors.
When i logon to satellite domain controler and excecute sm59 there are 2 destinations created Trusted and BACK.
These destinations works well,
but when i logon to Solman, got to sm59 , when i test the TMW and TRUSTED rfc destinations i test these destinations using Remote Logon i get error,
" no authorization to logon as trusted system"
I went thru one note which recomended Kernel upgrades to solve the problem,
I r3 my kernel relaese is 700 with patch level 56, the note recomends to apply patch 80, did u have these problems??
what is your kernel patch levels in sateliite and solman systems.
Q.5) TO be able to raise tickets from R3 to solman we create RFC destinations.
We also create RFC destinations to client 000 of all the sateliite system,
dont u think these RFC destinations might interfere with each other??
Q.6) Is there anyone who has successfully configured CHARM. Can you plz share the configuration documents with me..
Please note :
All the contributors would be handesomely rewarded with points .

Hi,
Check this
Note 128447 - Trusted/Trusting Systems
For your Q4.
Q3.)
Establishing Domain link - That's the right way. Go ahead.
These are the steps.
1.Define Transport Routes for System Landscape
assign exactly one development system to a production system, and that these two systems are connected by exactly one unique transport track. If a development system and a production system are connected by more than one transport track, this may lead to inconsistencies within the transport distribution. This type of transport configuration cannot be supported by Change Request Management, and may cause inconsistencies within the tools involved.
2. Activate Extended Transport Control
The CTC parameter should be '1'
3.Configure Transport Strategy
Deactivate the QA Approval.
4. Activate Trusted Services.
5.Activate Domain Links.
You have to activate domain link between systems.
6. Generate RFC Destinations to Client 000
Hope this helps.
feel free to revert back.
--Ragu

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Is there a way within Charm to restrict the creation of a change document through crmd_order or a business transaction and instead force the creation of all change documents to start from a change request? Some users are bypassing the approval process through sdcr and are using the push button in crmd_order to create a normal correction without having the change approved.
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Thanks
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Tracing a Change Request back to a Business Process

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