TS5376 Have new dell xps system and cannot install I tunes: "Apple Application Support was not found"...Error 2 (Windows error 2)....any ideas??

I am having tremendous difficulty installing I Tunes onto my new Dell XPS (Windows 8). First it downloaded but my library wasn't there and it would not recognize my ipod.
Then I uninstalled it and now it won't reinstall saying:
Apple Application Support was not found.
Apple applicationSupport is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
I've tried uninstalling and reinstalling a few times.......not working.
Any ideas??

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Similar Messages

  • TS1363 Trying to load my new Ipod Nano onto my pc.  Have tried numerous times to load however after having gotten the ITunes download and attempting 2then load onto Nano get an "Error 2" message along w/"Apple Application Support was not found". Using Win

    Trying to load my new I Pod Nano onto my pc.  Have tried numerous times and keep getting same message..."Error 2...Apple Application Support was not found.  When I look at my control panel the only program that shows is "I Tunes".  No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86). 
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    When I look at my control panel the only program that shows is "I Tunes".  No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
    That's an extreme case of this.
    We'll try doing standalone installations of all the supporting programs.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
    Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
    Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
    Do those four installs go through okay? If so, does your iTunes launch without any errors now?

  • HT1926 I cannot get iTunes to load -- "Apple Application Support was not found".  I have tried multiple things to fix it and nothing works including re-installing.

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    For general advice see Troubleshooting issues with iTunes for Windows updates.
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    Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
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    Quicktime had to be manually installed.
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  • When I try to run iTunes I receive the following error message: "Apple Application Support was not found.  Apple Application Support is required to run iTunes helper.  Please unistall iTunes, then install iTunes again". I have done this twice.  What now?

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    Hi texasslagle,
    It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
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    iTunes 11.1.4 for Windows: Unable to install or open
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    Thanks for using Apple Support Communities.
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    b noir
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    ^^^^^^^^^^^^^^^^^^^^^
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    Apple Application Support is required to run iTunesHelper. Please uninstall iTunes, then install iTunes again.
    Error 2
    ^^^^^^^^^^^^^^^^^^^^^^
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    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
    Error 2 (Windows error 2)
    ^^^^^^^^^^^^^^^^^^^^^^
    I've followed the instructions given in this post:
      download/install WinRAR
      extract iTunes64Setup
      double click AppleApplicationSupport.msi
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    ^^^^^^^^^^^^^^^^^^^^^^
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  • I tried updating to itunes 10.5 and now when i try to open itunes i get a message saying "Apple application support was not found" error 2 (windows error 2)

    Ok so I went to update my itunes 9 to itunes 10.5 and now I get and error message "Apple application support was not found" error 2 (windows error 2) when ever I try to run itunes and iv been trying to fix this for like a month and let me tell you iTunes for windows is **** and I really want Icloud for my iphone 4 and yes iv tried uninstalling everything by apple in the correct order and reinstalling them after restart atleast honestly 20 - 30 times but nothing worked so if anyone can please help me I have windows 7 and a hp intel pentium computer 

    Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
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  • I keep getting and error when I try to start my iTunes. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, Then install iTunes again. Error 2(Windows error 2)"....

    I keep getting and error when I try to start my iTunes. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, Then install iTunes again. Error 2(Windows error 2)".... I have uninstalled and reinstalled several times and the error still occurs!!! This started happening after I installed the 10.3 update

    I took the time to research it and come across a couple of people who experienced the same trouble and so I listed some of there steps(with Credits) and  some people said that they worked.
    Here is the original Link:
    https://discussions.apple.com/thread/2151777?start=0&tstart=0
    OK, this worked for me:( Original Post by r0tt3n4pp13)
    1. Save iTunes install file to your desktop.
    2. Disconnect from internet.
    3. Disable Firewall/Security software.
    4. Run install. Note that it installs Application Support and a bunch of other software this time.
    5. Run iTunes.
    6. Enable Firewall/Security software.
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    8. Download Watchmen Director's Cut post haste.
    OR!
    (Original post by Cr4z33)
    1. Download and install WinRAR.
    2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
    3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
    4. Done! You can now run iTunes normally.

  • Apple Application Support was not found on new itunes update.

    I have unstalled and installed the newest itunes update about 10 times now.  I still get (in itunes and itunes helper) "Apple Application Support was not found. Apple Application Suport is required to run itunes".  Please uninstall itunes, then install itunes again.  Error 2 (Windows error 2)".
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    Desperate Dave

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
    tt2

  • HT201628 When I try to access my itunes icon from my computer it get Apple Application support was not found.  Apple Application support required to run itunes.  It then say uninstall itunes, then install itunes again.  what do i do and will i lose all my

    When I try to access Itunes Icon on my dell computer I get an Apple application support was not found.  Apple application support required to run Itunes, and say uninstall itunes, then install itunes again.  It used to work.  What do I do?

    I took the time to research it and come across a couple of people who experienced the same trouble and so I listed some of there steps(with Credits) and  some people said that they worked.
    Here is the original Link:
    https://discussions.apple.com/thread/2151777?start=0&tstart=0
    OK, this worked for me:( Original Post by r0tt3n4pp13)
    1. Save iTunes install file to your desktop.
    2. Disconnect from internet.
    3. Disable Firewall/Security software.
    4. Run install. Note that it installs Application Support and a bunch of other software this time.
    5. Run iTunes.
    6. Enable Firewall/Security software.
    7. Reconnect to internet.
    8. Download Watchmen Director's Cut post haste.
    OR!
    (Original post by Cr4z33)
    1. Download and install WinRAR.
    2. Right-click the iTunesSetup.exe icon and choose "Open with WinRAR".
    3. Once the EXE is opened in WinRAR, double-click AppleApplicationSupport.msi and when the installer window is open choose "Repair".
    4. Done! You can now run iTunes normally.

  • Apple Application Support was not found. Apple Application Support is required to run iTunesHelper. Please uninstall iTunes and then install iTunes again. Error 2.   After this I

    So when I plugged in my iPhone 4 (iOS 7.0.4), iTunes told me it needed to update to the newest version... so I did. After installing it it gave me an error (-45019) that said that a required component wasn't installed. I looked it up and people were saying to unistall iTunes and all apple related software and reinstall itunes which i did. I am on Windows 8.1.
    Now it gives me this error. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please unistall iTunes and install iTunes again. Error 2 (Windows Error 2)." I did this and it gave me the same message... Please help! How do i get iTunes running again?

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • HT1926 hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

    hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?

    If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
    First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
    At the command prompt:
    Type %windir%\system32\msiexec.exe /unregister and hit enter.
    Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
    Type %windir%\system32\msiexec.exe /regserver and hit enter.
    Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
    Restart the PC and try another reinstalll.

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