TV Show Items not showing in iTunes Library (or Purchased Playlist)

I recently purchased 4 episodes of the BBC Planet Earth series 1 in HD in four separate transactions.
During the first transaction I was surprised that both the *HD version* and *Standard version* was in download list. Since this was my first purchase of an HD title (I did not want to pay unnecessarily for both versions) because the download was to play on Apple TV. I therefore deleted standard version from the download list.
When I got my "invoice" I reported the two version download as a problem with *Apple iTunes Store*. The response was that both versions are downloaded for the HD price. They pointed out that should I wish to sync a copy to my iPod touch the standard version would be required. They also provided a re-download of the "non HD" version, a new button appeared in the bottom of the iTunes window.
On the next 3 occasions I let the iTunes store download both versions of each episode. However I do not have a copy of the standard versions in my *Purchased Items* or they don't show in my *iTunes Library* either.
In the *+Finder view+* the standard version ( .m4v files) are in the *+TV Shows folder+* together with the HD version.
How can I get these into the *iTunes library* (so I can sync to the ipod) and the purchased items?
I have tried via *+File>Add to Library+* does not work and Apple iTunes Store cannot offer advice!!
Thanks in anticipation of your help

Hello toi_va,
I apologize, I'm a bit unclear on exactly what you are seeing or describing. If you are having issues finding this particular song, even after redownloading, you may find the information and steps outlined in the following article helpful:
iTunes: Finding lost media and downloads - Apple Support
Sincerely,
- Brenden

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