Two apple identities causing problems

My apple account on my ipad ID (@mac.com) is different from my iCloud ID (@me.com). Can I delete the iCloud ID and create a new account that matches my mac.com account?

I can certainly change the name, id and primary e-mail address of my AppleIDs that have not been associated with iCloud (three separate fields). For the AppleIDs that are associated with iCloud, the id and primary e-mail address are one in the same. But I still have the ability to edit the id and change it to something else.
You may have more than one AppleID, have you tried searching to see if you have multiple AppleIDs? https://iforgot.apple.com
Also, check your settings on the iPhone and see if you have configured the device to use more than one AppleID. For instance, the AppleID i use to sync my iOS device too is different than the AppleID I have set up for iCloud on the same device. On the settings of your iOS device, look under iCloud and Store. See if they are the same or two different AppleIDs

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Apple TV causing problems with Airplay from Airport Express?

I am having a problem with Airplay on my home network. I have two Airplay devices - Apple TV and an Airprot Express. I soon as both of these devices are on my wireless network Airplay starts to create all kinds of errors, delays, inability to connect and ultimately both AP devices crash.
The AE is connected to the existing network and is only being used as an airplay device to send music to a set of speakers.
I have looked at the knowledge base & I tried all of the following (plus every conceivable combination):
Restored both the Apple TV & AE to factory settings.
Checked both are on independent IPs.
Checked all the settings on my router.
Restarted my router.
Changed the channel on my router (it's worth mentioning here that both devices are on a 5GHz connection).
It's also worth noting that when I did a factory reset of everything and set the ATV up on an ethernet connection everything worked swimmingly until I unplugged the ethernet cable and connected the device to the wireless network.
Both work independently (i.e. when the other is not connected to the wireless network), but need restarting if the two have been run at the same time.
So - in a nut shell - it appears to me that the two devices are interfering with each other - but how?!
Are any geniuses out there able to help?
Thanks in advance.

Thanks Winston. I put the APE onto the 2.4 connection. This didnt solve this issue, but then with the two devices on the different connections I changed the channels a few times and eventually I found a coblination that works! I now have a problem where the ATV doesn't wake up to AirPlay, but I feel this is most likely a separate issue.

Change of apple id causing problems

I have recently changed my apple id, but my iPhone still shows my old id, and then won't accept my new password, so I can't download apps or do anything that needs my apple id and password to match. How do I let my phone know that my apple id has changed?

Hi
I have an iphone 4s and had a similar problem which I have since rectified.
Try this;
Go to settings - scroll down to and click the 'itunes and app stores' - which id is displayed in the apple id icon?click apple id - then click sign out and sign in with new account or updated details - click sign in.
I hope this helps.
Bye

Changing Apple ID Causing Problems

(This could also be cross-posted to iCloud and anything else that involves the use of the Apple ID)
My long-time ISP has gone belly up, so I've lost my email address. Thus, I'm going around changing accounts and informing correspondents of my new address. I changed my Apple ID a couple of days ago to my new address and set a new password. Since then I have been having all sorts of problems with such things as iTunes, the App Store, and iCloud, where my Apple ID and password are requested/required to proceed. In most cases, the standard Apple ID + Password dialog or just the password dialog (with Apple ID already set and unchangeable) pops up. In most cases, it seems that my new Apple ID (i.e., new email address) has not been propagated to other places in the Apple ID "infrastructure". Where a dialog shows the old Apple ID, I have tried both old and new password to no avail. Also, I only just read and realized that my iTune/App Store purchases are tied to my old Apple ID, which is not longer valid. In addition, iCloud (which I, perhaps unwisely, set up with my Apple ID for access) will not grant me access using either my old or new Apple ID. Yikes! (Not really the words I've been using.)
Can someone lead me out of the swamp?
Thanks,
dds

For iCloud: Navigate to settings >> icloud. Click Delete account at the bottom and then sign back in with the updated address and password.
For iTunes: settings >> itunes and app store. Same idea.
But, the answers to Chris' questions are kind of important...

Remote App and Two Apple TV's problem

I recently bought a second ATV. I have them labeled as Bedroom ATV and Living Room ATV. When I use the remote app on my iPad 2 or iPhone 4s it doesn't connect well. Sometimes when I hit AirPlay drop down the bedroom shows as Bedroom Apple TV (3)??? I often have to unplug the ATV to get it to be recognized in the Remote App. All devices have the most current firmware and are on the same network in my home. Is there anything I can do to make this work more consistently? It's a pain to constantly unplug the ATV to use the remote app or to get AirPlay to connect.
Thoughts? Thanks

I'm using Yosemite
it Works and i could get the Second One removed. Great. But I still have the Double genius lists..

I have two Iphones with different email addresses sharing one Apple ID. Will that cause problems with using messaging and FaceTime?

I have two Iphones 5 with different email addresses sharing one Apple ID account.Both are using IOS 8.
I would like to set up a new Apple Id for one of the phones and remove it from the old account.
If I do that, can I move all of the purchased apps and songs to the new Apple account?
Also, will sharing one Apple ID account with two devices cause problems with using messaging and FaceTime?

Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address). While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
Rather than do all that, don't fight it -- use separate IDs for iCloud. You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

HT204053 I have two apple ID's and it's causing problems in my contacts. It repeats the same address and sometimes displays email address only but not the full contact details? How do I get my contact list the same in all my devices (iMac, iPhone & iPad (

I have two Apple ID's and it's casing problems on my contact list as it repeats the address in somecases and in others it only displays email address for a contact. I want to have the same contact list and details on all my devices (iMac, iPhone 4S & iPad Mini)? Is it possible?

By using 1 of the 2 ID's instead of both, choose one, move everything in the other one to the one you chose and stop using it.

Audio problem with one episode of iTunes tv show on two apple tvs but audio works fine on same show on iMac

I have a season pass to Dr Who and all 30+ other shows purchased on iTunes work great. Last night's episode (Hide) has a hissing sound so loud it drowns out all the audio in the show when i try to watch it on my Apple TV. I then downloaded the episode to my iMac and my iPad and no audio issues there. However when I tried playing it shared from my iMac to the Apple TV and the audio problem was there again. Same thing happened when I tried to AirPlay from my iPad to Apple TV.
I have two Apple TVs. One is latest model w latest upgrade, the other is generation before without latest upgrade. Same audio issue on both. I have tons of iTunes TV shows and movies and this is the only episode with an issue. Something is wrong with this file that causes it to screws up the audio on Apple TV.
Has anyone else seen this kind of audio issue specific to just one TV episode or movie? Anyone know support path for iTunes problems?

If other episodes play Dolby Digital fine this could be a file encoding problem - they sometimes get it wrong.
I suggest you all contact Apple about the problem via itunes store support here:
https://expresslane.apple.com/

My husband shares my Apple ID but now I see that this causes problems so how can I take him off my account so he can get his own Apple ID ?

My husband shares my Apple ID but now I see that this causes problems. So how can he get his own Apple ID for his device?

I agree that having separate Apple IDs is a good idea. It helps keep things from getting confused between two user who might have different needs and wants on their devices.
You husband should save and backup to a computer all the files, photos and music that he wants to keep. He should also save any files created with the apps on his device. Once that is done he can use the Settings app to erase his device.
Settings > General > Reset > Erase all Content and Settings
He can then set up his device as new and create an Apple ID for himself. Once the device is up and running he can purchase and/or download the apps he wants and sync with a computer to restore the photos, files, etc.
To make syncing easier, with two Apple IDs, I suggest that you each use a different computer to sync with OR you have separate accounts on one computer. This way there will be two separate iTunes libraries and syncing with each will be straightforward.

I have a problem with two Apple ID's. In the App Store help the only thing I can find is "If you're still having trouble, click Support in the Quick Links section." - but there s no "Quick Links" section, nor any support link. Who do I contact?

I guess the title said it all - I didn't know there was a body for a post (as I said, I've never had a support issue or problem I couldn't figure out).
But what I have is two Apple ID's with different email addresses. I'm sure the second one was set up by my son to buy a song a long time ago, while the first I probably set up when I got my first new Mac. I've always used one, but my Pad started showing an authorization problem - I'd reauthorize it and it was fine, but when I sync'd I got the same message. Finally had time to dig into it and discovered one email address/ID is authorized for one computer and has zero balance; the other is authorized for FIVE computers (weird, since we only have two) and has a balance.
I've purchased apps using the "no balance" account - but somehow the store is deducting payment from the ID with balance.
I'm sure this makes no sense - so I just need to know who the heck to contact. I'm not having much luck searching support documents.

I guess the title said it all - I didn't know there was a body for a post (as I said, I've never had a support issue or problem I couldn't figure out).
But what I have is two Apple ID's with different email addresses. I'm sure the second one was set up by my son to buy a song a long time ago, while the first I probably set up when I got my first new Mac. I've always used one, but my Pad started showing an authorization problem - I'd reauthorize it and it was fine, but when I sync'd I got the same message. Finally had time to dig into it and discovered one email address/ID is authorized for one computer and has zero balance; the other is authorized for FIVE computers (weird, since we only have two) and has a balance.
I've purchased apps using the "no balance" account - but somehow the store is deducting payment from the ID with balance.
I'm sure this makes no sense - so I just need to know who the heck to contact. I'm not having much luck searching support documents.

HT1311 For some unknown reason I have two Apple ID/Accounts in operation which is causing an issue. How do I completely delete one of these Accounts?

For some unknown reason I have two Apple ITunes/ID Accounts in operation.
How do I completely delete one of these Accounts?

I have a similar situation.. in my case, I started using an Apple ID a while back, then when MobileMe was introduced, I got an account there, and somehow that is the account that is mostly used when making updates or purchases.
Sometimes when making updates, it prompts me for the PW for one account, and sometimes for the other.
This is a real pain - is there anyway both these accounts can be consolidated into one? When I asked an Apple rep, I was told 'no', but they have been known to make mistakes when giving advice. So, is there a way? Technically, I don't see this as a problem.. but Apple seems to be of the opinion that this would lead to having apps 'shared' amoung users. I think all that would be necessary if for me to provide the necessary proof that both accounts are indeed mine, and not belonging to someone else.
If not, what about deleting the apps registered to one account, and then re-purchasing them with the other account? To do this, I would need to identify which apps are registered to which accouts - is this possible? Most of my apps are free, but there are a few I paid for.. not many, so this possible solution might work and not cost too much. Ideas?

Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff

Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff

It is not possible to do that.
Allan

I have duplicate pictures in "my catalog" that I believe come from two Adobe folders found under "my pictures/adobe/ one is Revel and the other is Photoshop express which preceded revel. Can I delete those two folder without causing a problem with my cata

I have duplicate pictures in "my catalog" that I believe come from two Adobe folders found under "my pictures/adobe/ one is Revel and the other is Photoshop express which preceded revel. Can I delete those two folder without causing a problem with my catalog?

Thanks for the links, Limnos.
If you are willing to continue helping, here's what I found.
Just to clarify the two iTunes folders I am refering to are:
username-->Music-->iTunes
HD-->iTunes
I am presuming each location has a full set of files as outlined in the above links?
Not all the files are in both locations. Most are.
- The Itunes folder in my home folder does not have itunes library.xml.
- The Itunes folder in my home folder has a subfolder called Mobile Applications (username-->Music-->iTunes--> Mobile application). The Itunes folder at the HD level also has a Mobile Application folder but it is a subfolder of Itunes Media folder (HD-->iTunes--> iTunes Media-->Mobile applications) and has no files in it.
- I do not have an iTunes Media in the iTunes folder in my home folder.
- also the Itunes media folder (HD-->iTunes--> iTunes Media) has subfolders by type (books, movies, itunes u, music etc...) but the iTunes Media-->Music also has some of the same subfolders ( iTunes Media-->Music-->books, iTunes Media-->Music-->Movies, iTunes Media-->Music-->iTunes U). Is this normal repetition?
You say:
/itunes/itunes media/ music
but it is important to note what comes before all that.
There is nothing as far as I can tell before that first forward slash. Since the only iTunes Media folder I have is in the iTunes folder that resides at the HD level (HD-->iTunes--> iTunes Media folder) not the iTunes folder in my home folder (username-->Music-->iTunes) , I assume that's the one that holds the music.
Keep iTunes media folder organized and Copy files to iTunes Media folder when adding to library are both checked on
Does that give more clarity into my problem?

HT204053 I have downloaded Lion onto my MacBook Pro. My husband and I share a desktop. Can download Lion onto the desktop from my Apple ID without causing problems for my husband's Apple ID use.

I have downloaded Lion onto my MacBook Pro. My husband and I share a desktop. Can we download Lion onto the desktop from my Apple ID without causing problems for my husband's Apple ID use?

Yes. In the future, however, only you will be able to update Lion because it will now require your Apple ID.

Over the course of many years I seem through using different computers to have several apple ids and three email addresses, this is causing problems with synchronising, I have an iPod, iPhone and ipad

Over the course of many years I seem through using different computers to have several apple ids and three email addresses, this is causing problems with synchronising, I have an iPod, iPhone and ipad

Hi there
Sorry for hijacking your thread as put by Dahveed. However I have resolved my issue so I thought I'll share it with the rest of you.
I checked for the error 3194 in youtube and I found some good videos that tell you how to resolve the problem. The issue I was facing was the actually (I know because I have resolved it now) the communication between my computer and apple server which can be fixed as following (if you are using windows):
There is file in following directory:
C:\Windows/system32/drivers/etc/hosts
The file normally has no extension and it is in file format. You need to open it and make sure that every line that has apple server id starts with "#". In my case one of the line started directly with the ip address and then gs.apple.com.
Perform your restore/update after that and hopefully it should be resolved (mine did).
Cheers

Two apple identities causing problems

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