Two users sharing project, not seeing updates

Question

Using RH8 with RSC3.1 and XP.
Recently I added a project in RSC3 using the Windows Credentials for the user logins, as had been suggested in response to another posting I made on this forum.  The logon part seems to be working fine.
The day I re-added the project to RSC on the first and second users PC's, the topic count for the second user was less than the first users total (per the total displayed at the top of the Topic Properties report.
So I removed the connection in RSC for the second user, copied the first users project to the second users PC and added a connection to the project in RSC.  At that point they both had the same topic count.
The first user has done some work on the project, and the changes are not being added to the second user's list of topics when she responds to the GET LATEST VERSION dialog when she opens the project.
Is there a setting or a cause for this that makes sense?
Any help would be greatly appreciated.
Regards,
Joe

Answer 1

Still using Win XP with RH8.0 and RSC 3.1
There was a new project the second writer had created since my last posting, and needed to share with the other writer.  Seemed like a good opportunity for a fresh start to test this problem, with a smaller number of topics to deal with.
Below is what i did. Results about the same.
UPDATE: While I was writing this posting we discovered something that may be the whole problem.  Skip to #4 in the ON THE SECOND WRITERS MACHINE list to see that info.  I didn't want to remove the following in case it helps.
On the server:
1. I created a database for the new project.
2. I created accounts for both writers with the "Use Windows Login" option.
On the original writers machine:
1. Using RSC I created a connection to the database.
4. On the original writers machine I added the project to the database.
ON THE SECOND WRITERS MACHINE:
1. using RSC I created a connection to the database.
2. I created a folder for the project.
3. Using RSC I selected all the file / folders in the project and did a get, directing the files to the folder created in step 2.
4. When the project was opened there were about a dozen topics listed as broken links.  They could not be restored.
5. I removed the connection, and the project, and came back to finish this posting.
DISCOVERY:  The original writer dug around and realized that all of the topics involved in the broken links list were within folders, in the topic list within the project.   We used the History View option in RSC to copy the HTML back into replacement topics in the project, but put them in the main list, NOT in folders.  At that point....
Again On the second writers machine:
1. In RSC, I added a connection and a project folder.
2. Then did a Get to the new folder.
3. Ran the project and all the recreated topics were there.
BOTTOM LINE:  It appears the problem is the folders.   The original project I encountered this problem with has many folders, and had many broken links when we tried to add it for the second writer.   We have to have the second writer involved with it.
These two writers have projects that end up with many, many topics.  They use the folders to organize them.    I don't use that approach, I prepend a name or function to related topics to group them so I can locate them easily.   Then I deal with removing the prefix from the name in the TOC. Either way is not really pretty.
I thought folders were virtual, and transparent to the project, but perhaps that is just for images?  It doesn't seem RH should let you create folders if they create obstacles in sharing the project.
Is there a way to use folders to organize topics and not have this happen when the second writer GETS the project?
Again, any information you provide is greatly appreciated.  This has been a huge headache, but at least we seem to have figured out why it is happening, and can move forward.
Regards,
Joe