UCCX 7.0.1SR5 Redirect call 2 new CSQ if group of resources isn't available

I have a group of resources that will be assigned all multilingual CSQs. If a multilingual call comes in, I want the script to check if there is a multilingual (ML) resource logged in before putting the call in the multilingual CSQ. Once the call is in queue, I would like the script to continuously check to make sure that a ML rep is logged in. If a ML rep is not logged into CAD when the call comes in or logs out while the ML call is in queue, I would like to redirect the ML caller to an English CSQ as a catch all.
The problem is that I don’t know how to distinguish between a ML rep and an English rep within the script. I was thinking I could put them into separate teams but the script doesn’t appear to have the ability to see different teams.
Thoughts?

You should be able to use the Get Reporting Statistics step to check the quantity of Logged In Resources in the multilingual CSQ. You can use this same step within the Queued branch of the multilingual CSQ Select Resource step to ensure there are still people logged in.
Follow that with an If step based on the quantity of resources logged in and act accordingly. Don't forget to use the Dequeue step before leaving the Queued branch of a Select Resource step though.

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Ipcc script - redirect calls from group on agents make busy

IPCC 7.01
- customer would like to have calls redirected out of the que if there are agents logged in, but are in make busy. [with no agents available to take calls]
I am redirecting calls when all agents are logged out - but wasn't sure how to accomplish this if the only logged in agent is in make busy.
I know they should be logging out - but they want this as a safe guard.

the issue they have is not all agents are logging out at the end of the shift, and leaving the agent ID in manual make busy. So, what is happening is the que ends up with an agent logged in - that is left in make busy, and a call will que to a group when there isn't anyone there. [I realize this is really a management problem]
So, my question is - in scripting, can the ipcc redirect the call if there are only agents logged in that are in the agent make busy state?
If the script cannot determine the difference between agent make busy [done via softkey], and an agent actually on a call [therefoer they are busy] - then yes this would never work.

UCCX redirect call when the connect to the agent fail

Hi all, I want to redirect a call to another number when the first agent (and the only one in my case) don't answer after N seconds.
I put the redirect on a failed case under "connect to resource" but seems the script skip this failed step because the call is queue again.
Anyone have a works example that use a failed operation when an agent don't answer?
Thanks

If you are looking to queue the call to one specific agent, under "Select Resource" instead of using a Routing Type of "Contact Service Queue", instead use "Resource". You can the specify the resource you want the call to go to. Set the timer to X number of seconds and if the call fails, then use the redirect step.
The way you have it now, you have the Call Redirect step under the "Selected" portion of the "Select Resource" step. It should go under the "Queued" leg. By leaving it the way you have it now, the call will only redirect if the call fails during the "Connect" step. It doesn't mean it will redirect if the agent is not available (that would be the "Queued" leg).

Issues with using the output redirection character with newer NXOS versions?

Has anyone seen any issues with using the output redirection character with newer NXOS versions?
Am receiving "Error 0x40870004 while copying."
Simply copying a file from bootflash to tftp is ok.
This occurs for both 3CDaemon and Tftpd32 softwares.
Have tried it on multiple switches - same issue.
Any known bugs?
thanks!
The following is an example of bad (NXOS4.1.1b) and good (SANOS3.2.1a)
MDS2# sho ver | inc system
system:    version 4.1(1b)
system image file is:    bootflash:///m9200-s2ek9-mz.4.1.1b.bin
system compile time:     10/7/2008 13:00:00 [10/11/2008 09:52:55]
MDS2# sh int br > tftp://10.73.54.194
Trying to connect to tftp server......
Connection to server Established. Copying Started.....
TFTP put operation failed:Access violation
Error 0x40870004 while copying tftp://10.73.54.194/
MDS2# copy bootflash:cpu_logfile tftp://10.73.54.194
Trying to connect to tftp server......
Connection to server Established. Copying Started.....
|
TFTP put operation was successful
MDS2#
ck-ci9216-001# sho ver | inc system
system:    version 3.2(1a)
system image file is:    bootflash:/m9200-ek9-mz.3.2.1a.bin
system compile time:     9/25/2007 18:00:00 [10/06/2007 06:46:51]
ck-ci9216-001# sh int br > tftp://10.73.54.194
Trying to connect to tftp server......
|
TFTP put operation was successful

Please check with new version of TFTPD 32 server. The error may be due to older version of TFPT server, the new version available solved this error. Files are getting uploaded with no issues.
1. Download tftpd32b.zip from:
http://tftpd32.jounin.net/tftpd32_download.html
2. Copy the tftpd32b.zip file into an empty directory and extract it.
3. Copy the file you want to transver into the directory containing tftpd32.exe.
4. Run tftpd32.exe from that directory. The "Base Directory" field should show the path to the directory containing the file you want to transfer.
At this point, the tftpserver is ready to begin serving files. As devices request files, the main tftpd32 window will log the requests.
Best Regards...

I keep getting this pop up. This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location? Can you please help me figure out how to get this to stop!

This pop up has been occurring about once a minute when I am on certain sites.
This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?
How do I get it to stop?

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History ->'' Time range to clear: '''select EVERYTHING''''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies & Cache''' -> click "Clear Now"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Use custom settings for history" -> REMOVE Checkmark from "Permanent Private Browsing mode" -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window
-> click the Favicon (small drop down menu icon) on Firefox SearchBar (its position is on the Right side of the Address Bar) -> click "Manage Search Engines" -> select all Unwanted Search Engines and click Remove -> click OK
-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

When I open my free aol email account, I keep getting redirected to a new open tab ad for Verizon Fios. Is there a way to block this in Firefox?

I tried SuperAntiSpyware and Malwarebytes but they didn't solve the problem. AOL email is the only place I'm having this problem and it's constantly happening while I have that email open. It will open up the same new tab time after time. Screen shot jpg will not upload but it shows 3 tabs for "FiOS Custom TV" with the following address - http://campaign.verizon.com/customizetv/?CMP=BAC-CON_2015-Q2_MM-ACQ-MZ2ACQQuizP3a_0576
Help?

I access my aol email through www.aol.com. When I got to my emails, another tab was automatically opening by itself and I was redirected to that newly opened tab with the page that had the Verizon Fios promotion/ad. This happened automatically and repetitively while I was trying to check my emails. (Note the multiple Verizon tabs in the screenshot attached to this inquiry)
This happened over the last 2 days while in my free aol email account. I did notice a Verizon ad at the top of my email inbox while this was happening. I never did click on or otherwise access the Verizon ad but was constantly redirected to the new page/tab while viewing my emails. I went to my aol email just now to see if this was still occurring; there is a different ad in place of the Verizon ad and I am no longer being automatically redirected to another tab/page. Don't know why it was happening when the Verizon ad was there but it's not happening now since the Verizon ad has been replaced with another ad from a different company.
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thank you

How to call the new page in smartforms

Hi friends,
How to call the new page in smartforms.
Thanks,
Ravi

Hi,
Create a command node and click the 'Go to new page' check box specifying the page u want to go.
You can enter your condition for which it should branch to a new page in the 'conditions' tab.
Regards
Shiva

How do I stop the box "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?

I have cleared my cookies and cache and disabled some add ons, but when in Facebook and specifically for Farmville, I keep getting the pop up box, "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?" I have closed and opened the browser, too and it still keeps coming up.... Please help!!! Thanks.

You can't avoid that if the website is coded that way and data needs to be send from one server to another server.

What should we call the new iMac G5 ?

The first G5's are referred to as Rev. A
The next were Rev. B
I like what OWC calls the new iMac's, "iMac Slim"
Any other good names?

"The second version was distinguished by the Ambient Light Sensor, the third by built-in iSight."
For clarity's sake, I like "just plain" iMacG5 Version 1, (2 or 3) inasmuch as there is more to each version than the "distinguishing feature." AND the "distinguishing feature" might not be the selling point to a prospective buyer whereas the other features might be.

How do i get rid of the confirmation popup that says This web page is being redirected to a new location. Would you like to resend the form data you have typed

when navigating on certain sites (fiverr.com is one), i get the popup confirmation "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?"
this is highly annoying and i can't find a way to turn this annoyance off. help!

because of its impact on security this error message cannot be suppressed. you might want to contact the admins of the website where this is occuring and ask them to implement a handling of user input without sending it to a different server...

Help on how to call a new form

Anyone there that can help me how to call a new form...
Actually I have 3 forms.... the Parent, and 2 child...
child a
child b
I used JFrame to the Parent...
I used JDialog to the child....
I want to know how to call child a by the child b.....
this is my code in calling them....
when i'm in the form_b, i used this code to show form_a....
form_a a = new form_a();
a.setVisible(true);
when i'm in the form_a, i used this code to show form_b....
form_b b = new form_b();
b.setVisible(true);
but the problem is when i call either of the two, there's always a new form for form_a and also for form_b....
I want to call the form without opening a new form... that form also will be visible... is there anyways i can do this.... any help will do.... tenks....

One way would be to have the parent maintain instances of A & B and have public methods for accessing A & B. Something like this. You would have to pass a reference to the parent class to A & B so that they can call the access methods.
public class form_a extends JDialog{
   public form_a (Parent parent){
public class Parent extends JFrame{
   form_a a;
   form_b b;
   public Parent(){
      a = new form_a (this);
      b = new form_b (this);
   public form_a getFormA(){
        return form_a;
   public form_b getFormB(){
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}

Call function - New task

Hi Everyone,
I would like to use the Call Function - New task for one of my requirments. Please suggest if I am not doing right.
My programs looping structure is:
LOOP at zwewa_x.
        PERFORM bapi_matphysinv_changecount.
ENDLOOP.
FORM bapi_matphysinv_changecount .
call function 'BAPI_MATPHYSINV_CHANGECOUNT'
    exporting
      physinventory             = zwewa_y-iblnr
      fiscalyear                   = zwewa_y-gjahr
PERCENTAGE_VARIANCE       =
    tables
      items                     = itab
      return                     = it_return.
ENDFORM.      " BAPI_MATPHYSINV_CHANGECOUNT
Why am I thinking to use NEW TAEK is; when normally I call the BAPI its creates so many locks on the different different tables resulting LOCK table memory issue. So I thought to use the NEW TASK addition which would run a new session and while coming back to the calling program, would release all the locks. But I am not understanding how to use the NEW TASK perfectly and how to get the values (IT_RETURN) back from the new session to the calling program.
Can anybody send me the sample code where NEW TASK statement is being used and later from the new session values or Internal tables are coming back to the calling program.
This would be a great help.

Hi,
Try this:
CALL FUNCTION func STARTING NEW TASK task
              [DESTINATION {dest|{IN GROUP {group|DEFAULT}}}]
              parameter list
              [{PERFORMING subr}|{CALLING meth} ON END OF TASK].
Regards,
Neenu Jose.

[svn] 3127: Updating asdoc to replace the avmplus call with new set of java files.

Revision: 3127
Author: [email protected]
Date: 2008-09-05 14:16:53 -0700 (Fri, 05 Sep 2008)
Log Message:
Updating asdoc to replace the avmplus call with new set of java files.
Removing all files related to asdochelper.
QA: Yes, also please test on non windows platform.
Doc:
Tests: checkintests, asdoc
Reviewed by: Pete Farland
Modified Paths:
flex/sdk/trunk/asdoc/templates/ASDoc_Config_Base.xml
flex/sdk/trunk/asdoc/templates/asdoc-util.xslt
flex/sdk/trunk/modules/compiler/build.xml
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/AsDocAPI.java
Added Paths:
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/AsClass.java
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/AsDocHelper.java
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/AsDocUtil.java
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/QualifiedNameInfo.java
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/SortComparator.java
flex/sdk/trunk/modules/compiler/src/java/flex2/compiler/asdoc/TopLevelClassesGenerator.ja va
Removed Paths:
flex/sdk/trunk/asdoc/templates/asDocHelper
flex/sdk/trunk/asdoc/templates/asDocHelper.linux
flex/sdk/trunk/modules/compiler/asdoc/

I had a generic record class that has a HashMap to hold the data fields (...)
method called createRecord() for each record type which would populate the HashMap with the correct data fieldsI'm not sure I understand: are the contents of this field map the same between two records of the same type? Then yes, you don't need to clone the map per record instance.
one thing that needs fixing is the fact that each time the createRecord() method is called I'm creating a new fieldMap to define the dataFields in the record class.Probably, but that will only get you a little bigger files; you won't gain an order of magnitude on the size of files. The problem for huge files is that as soon as their content is bigger than the available memory, you'll run into problems. A more radical approach if you need to address huge files is to process the records on the fly, and not load all records in memory. Of course not all algorithms or business logic can afford that...
I know I could rewrite the code and create a class for each record type and declare the fieldMap static but I was wondering if anyone had any better suggestions The Record instance could receive and keep a reference to its RecordType instance, and ask the RecordType instance the DataType for a field's name. That way the RecordType encapsulates the map, and there's less risk that a clumsy other class modifies the static map.
before I go rewriting a load of code.A load of code?!? Even with the idea of the static map, you only have to edit the enum type (well more accurately, each RecordType enumerated constant's createRecord() method).

Show incoming redirected calls as they are redirected on 8100?

Hi Everyone,
Let me describe my problem: I have a client with a BB 8100. He also had a desktop phone with a green number on it. So it have to work like if someone is calling this green number, then the desktop phone redirects the calls to my client's BB 8100.
It works like charm, but my client's problem is when someone calls the green number, then the one's number appeare on his BB device as a normal call. Since he needs to say a special greeting speak to the caller's of green number its a big problem.
So is there a way on BlackBerry 8100 device to set up when a call is redirected from another phone then on the BB shown as a redirected call, not like a nomal?
Far as i know this is a function what is in every low level Nokia phone normaly (a little arrow appear when a call is not directly to the phone but a redirected one).
If there is a way how could i set it on the device?
Thanks for your help really!
Best regards
Szilveszter Nemeth

Wow, so it's been 6 months and no one from this company has patched or solved this issue? This has just started happening to me with this latest update. Everyone who calls me gets hung up on and told I'm busy even when I'm not. It's seriously pissing me off, since I'm using this for work meetings and such. It's ridiculous. FIX IT.

I keep getting this pop-up every few minutes: "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?" I'm sick of it!!! How can I get rid of it???

Duplicate of [/questions/860865]
Question
I keep getting this pop-up every few minutes: "This web page is being redirected to a new location. Would you like to resend the form data you have typed to the new location?" I'm sick of it!!! How can I get rid of it???

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

UCCX 7.0.1SR5 Redirect call 2 new CSQ if group of resources isn't available

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