UCCX 8.5.1 and Nuance TTS
Hello,
I am trying to get TTS features in UCCX using Nuance Vocalizer for Network.
I configured UCCX and the status of TTS Provider is "IN_SERVICE" (The Provider is defined as Nuance Volcalizer 4.0 as there is no 5.0 opton). In the UCCX scrip I configured:
Do you know if there are any specific configs that have to be made for this to work? Or any suggestions on how to integrate Nuance Vocalizer 5.0 with UCCX 8.5.1
SW vers:
UCCX 8.5.1.1000-37
Nuance Speech Server 5.1 - 5.1.8.20111202_2000
Nuance Vocalizer for Network 5.0.5
Thank you,
Daniel
The problem was that Vocalizer is listening on the different URL from what is sent by UCCX in the RTSP SETUP message.
UCCX send:
URL: rtsp://192.168.100.148:554/synthesizer
and Nuance is waiting for rtsp://192.168.100.148:4900/media/speechsynthesizer
So you have to modify the NSServer.cfg file in NSS:
change the port:
server.mrcp1.transport.port VXIInteger 554
change the URL:
server.mrcp1.resource.2.url VXIString synthesizer
And now is working.
I still don't know why Vocalizer 5.0 is not available as an option for TTS aproviders
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