UCCX 9.0(2) - Holiday schedule for geographic regions

Hi Guys,
I am hoping someone will be able to nudge me in the right direction. I am struggling to find a good way to script out a particular holiday check. I have a UCCX server that resides here in the states that will be serving some customers in Asia and the UK. It is also handling customer calls here in the US as well. Each region has their own set of agents and CSQ's. The problem I am having is each region has unique Holidays that they recognize, as well as share a couple such as Christmas and New Year's. I am having a hard time figuring out how to build a holiday check since the server time and associated timezone resides here in the states and not in those other regions. The Time of Day step was a breeze since you can define a time zone now. It's calculating when it's a holiday in the other regions that I am stuck on. Any suggestions that you may have would be fantastic!
Thanks,
Damon

I don't normally upload scripts to the forums because they are not searchable and also, anyone on a lower version cannot use it, but it's late at night, and I'm feeling half lazy, so here's a fully working solution to compute your holidays with timezone support.
This is just the way I do it, with Date arrays, but you may like XML documents, or some other form.
This is intended to work as a subflow. Your main script would need a boolean variable and a Date array variable to support it, which you will use in the Input mapping and Output mapping of the Call Subflow step respectively.
Good luck and happy holiday logic testing!
Anthony Holloway
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Create a CallHandler for January 1st
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Company AA
Go to the Company AA CallHandler, and under Active Schedule select the Company AA System Schedule.
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Go to the Holiday Greeting and select Nothing and uncheck the Play the "Record Your Message at the Tone" Prompt options under Callers Hear.
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Go to the Holiday Greeting and select Nothing and uncheck the Play the "Record Your Message at the Tone" Prompt options under Callers Hear.
Notes:
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     The second
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Explanation:
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I hope you this helps you and feel free to shoot me with any questions you might have.
HTH
--espereir

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Hi Experts,
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Hai..
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Thanks Mario, what is missing from the post and this notification is a fundamental pieces of information "TIMES". This is not just your info but also the release by Jackson Palmer on the blog - totally missed there also
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UCCX 9.0(2) - Holiday schedule for geographic regions

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