UCCX 9.0 using CUIC - Accessing Custom Stored Procedure

Hello,
We recently upgraded to UCCX 9.0 to take advantage of CUIC. So far it's been going well but we had a custom report that we used on the old HR client. It was a copy of the Agent Call Summary report that called a different stored procedure. It was easy enough to create for the HR client. The only difference between the SP's is that the custom one doesn't count outbound calls under 5 digits so it excludeds any internal calls. I've tried exporting the Agent Call Summary report in CUIC and importing a new one but I can't get it to change what SP is called. Does anyone have any idea how I can get this to work? I've seen other threads that suggest that a stand alone copy of CUIC Premium is needed but I was hoping it wasn't since it's a fairly simple change.
Thanks,
Eric

Hello,
Any change to the storeprocedure or database access will require the premium version since the standard doesn't have the option to see the report definition.
If you have a LAB of CUIC, it comes with premium version for partners with only 1000 USD, you can use it and export the report and then import it to the customer, this how i usually do for small changes, other than that the customer is required to buy the premium version.
Amer

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set serveroutput on
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UCCX 9.0 using CUIC - Accessing Custom Stored Procedure

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