UCCX prompt localization

Hello,
I'm adopting a script for Lithuanian office and got a problem with prompt localization. UCCX is configured for English and Russan languages, I also created lt_LT language and placed localized prompts there. In UCCX Editor I placed Play Prompt step with P[Welcome] @ L[lt_LT] prompt and in Reactivate Debug I got "user prompt '/opt/cisco/uccx/Prompts/user/lt_LT/Welcome.wav'" exception. I can see and play this file in lt_LT in Prompt Management. Is there any niceties with creating prompt languages? I'm using UCCX 8.5.1
Regards,
Maxim

I think it's a defect, and nothing your are doing wrong, or misunderstanding.  In my opinion lt_LT should have worked, just as en_US works.  Feel free to open a TAC case to report the trouble. There should even be a button at the top of the right hand column on this very page, to open a case based on this topic.
Anthony Holloway
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    Please rate all useful posts
    Favor calificar todos las respuestas útiles.
    LinkedIn Profile: do.linkedin.com/in/leosalcie
    MDGDP, CCNA, CCNA Voice, CCNP Voice Certified

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