Ugggh - am almost done with Adobe!

We are photo enthusiasts and have been faithful Abobe users for a long time (full version on my husbands PC and elements on mine ... we share ;-) )
While I think the photo editing tools are pretty great, I think Organizer leaves a lot to be desired. In fact, with each release there seems to be 'upgrades' that destroy work previously done to keep our massive photo library organized.
My first big (HUGE) complaint is the date view that changed with version 11. I loved the traditional calendar view where you could scroll through the weeks, months, and even years to quickly find pictures - I used this feature all of the time! But Adobe had to go and change it to an 'Events' tab ... I've lost all of my notes (that I spent hours inputting I might add) and the 'Smart' events option is flaky at best - sometimes it works, but most times it doesn't. When I view a group of photos Photoshop has 'smartly' grouped together, it almost never refreshes properly so if I try to view a different group of photos I get wierd results, sometimes with results that include pictures that aren't in either group!! What were you thinking Abobe - if it ain't broke, don't fix it because this definitely wasn't an improvement!!
My second complaint is the Mark Face/People feature. I know many others have complained about this and I agree, this feature doesn't work the way it should and I feel it's a waste of time to even tag my photos. But today I thought I would give it another try and as usual, it's not working. When I click the 'mark face' button, some screen pops up for a second then disappears and nothing happens. On the rare occasion Photoshop prompts me by asking 'Who is this?', I'll try to enter a name only to have it disappear as soon as I do. I guess maybe my expectations are too high for this software ... I mean come on, who really wants organized photos anyway???
You can do better Adobe!! I am wishful that these things might be updated with Version 13, but can't say I'm overly optimistic!

Thank you for your response Brett.
With respect to the People recognition issue, I did as you suggested and renamed breezesession.dat to breezesession.old. Unfortunately it didn't work. I noticed that you gave instructions for Windows XP, Vista, and 7. Does it matter that I am running Windows 8.1? Do I need to do anything different other than renaming the breezesession file?
To answer your question about my SmartEvents issue .... I opened a set of photos grouped together by Elements. I then clicked the 'Back' button and tried to open a second set of photos. I got the same results as if I had clicked on the first group of photos again (almost like it didn't 'refresh'). In addition, the back button was missing. I opened an individual picture then hit the 'Grid' button and the 'Back' button reappeared. I closed the software and restarted it but had the same issue again.
Last night I uninstalled Photoshop 12 and reinstalled it wondering if it would fix these problems. The face recognition still isn't working however the events tab now is. But I still REALLY miss the calendar view from Version 10 - I don't find the events tab to be very user friendly or the calendar as helpful as it used to be. I can't tell you how many times I have needed to find a photo and loved that I could scroll back through the calendar and see at a glance the photos I took on each date for an entire month! Now I'm forced to drill down by year, then month, then click on the individual day to see what photos I took that day. I'm finding that I now use the media tab and the timeline bar when I need to find pictures but it's also cumbersome given that I have over 36,000 photos in my database. I miss the calendar so much I'm considering running version 10 of organizer and version 12 of editor so that I can have the best of both worlds (or perhaps seek out alternative software). Is there any chance the calendar will come back in Version 13???
Thanks again for any assistance you can provide!

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OK, I am almost done with your Adobe CC. 3-4 agents have failed to fix the CC deskTop!

OK, I am almost done with your Adobe CC. It has been over three+ months now and your Support simply REFUSES to help me fix my issue. I am not able to use or download the software and your are charging me every month. What kind of crap is that?? I am now very strongly considering canceling my account and demanding a full refund. Read my notes on the account!! You have 48 Hours! After that I am escalating this to the Adobe Board of Directors and to the Digital Media Reviews that this new platform sucks. Please give back the old platform!!
You have all my contact inforamtion, please do your job or I will ask that some one else doest it!
Am I pissed off?? What do you think???
Signed: Disgruntled!

Hi Jaime O.
We are sorry for the inconvenience you have been facing. I have reviewed the case notes from your account. I have sent you an email and will contact you on Monday and will try to get the issue fixed.
Regards,
Romit Sinha

Populate a PDF done with Adobe Livecycle Designer

I have a pdf from an institution and I have been asked to populate it directly with data saved in an excel file. I have found that the pdf was done with adobe livecycle designer and with that program I can see the name of the fields in the form.
The pdf can be found in:
https://sedeelectronica.bde.es/f/websede/content/SPA/Form_TRA_clientes.pdf
I have thought to use a VB macro in the excel file to populate the pdf. I have been searching on Internet but by now, I am only able to read the values of the fields, but I can't change them. I know that the code below doesn't work with XFA Forms, but I have read a lot of documentation and I can't find anything else.
Here is the code:
Set gApp = CreateObject("AcroExch.app")
Set avDoc = CreateObject("AcroExch.AVDoc")
If avDoc.Open(FileNm, "") Then
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jso.Getfield("FrmSolicitudTransferenciaEuros[0].FormContent[0].ordena nte[0].datosOrdenanteExterno[0].ordenante[0]").Value = "new value"
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End If
avDoc.Close (True)
Can anybody write an example explaining how to do that with XFA?
Thank you in advance.

You might want to instead use an XML schema to map cells in your Excel spreadsheet to fields in your form. Then you would just export the XML data from your spreadsheet and import it into your form to populate the fields.
That should get you started. Refer to Excel and LiveCycle Designer documentation for further details.
Kyle

Almost done with program, just a little help please

I am almost done with a program but I just need to have the planet which is _ball be painted on the screen. I am making a planet that orbits a sun, it all works but the planet is not painted on the screen, but I used a fill method. Can you guys help?
public class MovingBall extends SmartEllipse
    int X0 = 100, Y0 = 100;
    double X2, Y2;
    double r = 10;
    double a = 0;
    double da = .04;
    double ecc = 1;
    double TWOPI = 2 * Math.PI;
    private javax.swing.JPanel _panel;
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     Y2 = Y0 + r * Math.sin(a);
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     a = a + da;
     a = a % TWOPI;
     X2 = X0 + r * ecc * Math.sin(a);
     Y2 = Y0 + r * ecc * Math.sin(a);
     this.setLocation (X2, Y2);
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     return (a <= Math.PI);
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     Y0 = y;
     //ecc = 1.0 - (double)pct/100;
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        da = inc;
    public void setCenter(double g, double s)
public class MovingBallPanel extends javax.swing.JPanel implements Mover, Controller
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    private final int INIT_Y = 200;
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     super.paintComponent (aBrush);
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     _ball.draw(betterBrush);
     _ball.fill(betterBrush);
public class PlanetApp extends javax.swing.JFrame
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    MovingBallPanel _movingBallPanel;
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     super(title);
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     this.add(_movingBallPanel, java.awt.BorderLayout.CENTER);
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     PlanetApp app = new PlanetApp("Lab 5");
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     _fillColor = aColor;    // solid color to start
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     _borderColor = aColor;
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     _fillColor = aColor;
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     _rotation = aRotation;
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    public void setLocation (double x, double y) {
     this.setFrame (x, y, this.getWidth(),
                 this.getHeight());
    public void setSize (int aWidth, int aHeight) {
     this.setFrame(this.getX(), this.getY(),
                aWidth, aHeight);
    public void move (int aChangeInX, int aChangeInY) {
     this.setFrame((int)this.getX()+aChangeInX,
                (int)this.getY()+aChangeInY,
                this.getWidth(),
                this.getHeight());
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     java.awt.Color savedColor = aBetterBrush.getColor();
     aBetterBrush.setColor(_fillColor);
     aBetterBrush.fill(this); // paint a solid ellipse
     aBetterBrush.setColor(savedColor);
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     java.awt.Color savedColor = aBrush.getColor();
     aBrush.setColor(_borderColor);
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     aBrush.draw(this);
     aBrush.setStroke(savedStroke);
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}

?

Can This Be Done With Adobe Air?

Mourning,
I would like to create a desktop application with Adobe Air for the following purpose:
http://templatic.com/demos/realestate/?page=property_submit
That template requires its' users to post properties via that link.
Instead of going to the link to post a property is it possible to create an Adobe Air application that can have the same results?
Any ideas??

You mean using data from the server? Flash, and Flex, run
client side, but
can pull data from a server - and make a graph. I don't know
Flex, but it
wouldn't be too hard in Flash. AS3 is better for outputting
as a JPEG, but
it can be done in AS2 as well.
There are many tutorials for loading data into Flash, just
Google things
like 'Flash XML' or 'Flash Database'. I'd also recommend
looking at AMFPHP
http://www.amfphp.org/) an
alternative to Flash remoting that makes calling
server-side functions, and passing data, a snap.
For image export, search on 'Flash image output' - here's one
to get you
going:
http://www.quasimondo.com/archives/000645.php
Dave -
Head Developer
http://www.blurredistinction.com
Adobe Community Expert
http://www.adobe.com/communities/experts/

I Am Done With Adobe

Enough is enough.
Another late night project trying to burn a DVD after 100+ hours editing....I've come to the end. It's really a shame - after spending thousands of dollars w/ these guys I just can stay up late praying I don't get an 'Adobe' error message....
Please note that I do not take this lightly - or is this an emotional reaction to a error message. I have been w/ Adobe since the 5 series of Premeire and as I told Adobe in my note to them, I love how everything works together...but the key word is 'works'. I get there may not be a better Photoshop or After Effects - and I'm betting I'm still using those packages....but the editing and DVD authoring soffware - well, I just can't take it anymore.
So I'm moving on, but to what or where I have no idea - I'll start to research that project tomorrow....any advice on a stable software editing suite would be helpful....I guess it doesn't need all the bells and whistles that Adobe has because in the end if they don't really work why do you need them.
Do I go FCP - go w/ a Mac - what else is out there?
Thanks in advance for any advice.

"I would love to NOT have the Internet on my Dell - chance of infection/spyware, etc. But so much of what I end up doing involves the net when it comes to adobe (this forum is an excellent example) along w/ plug ins, adobe help....even registering the software makes it necessary. I have anti-virus software - wondering if there is another way to do it."
We do a lot of corporate video that sometimes requires Webpage screen captures. logo grabs etc. All of our editing systems are always connected to the Internet. We use Eset anti-virus and Malwarebytes. We have NEVER had an issue with viruses/malware in 6 years.
New systems are such a bargain. I built two great systems with the i7 920 processor, 12GB RAM on Gigabyte Ultra Durable EX-58 UD5 motherboards. including Windows 7 Professional, both systems cost approx. $1780 each.
The 12GB of RAM has made a world of difference. Encore no longer gives us issues. A major key to running CS4 without trouble is having it installed on the latest high-end hardware.

Done with Adobe

Your disrespectful techs, horrible phone service, horrible tech support, and horrible treatment of customers has been the final mark.
For those that didn't catch it, I told a mod to "remove his head from his rectum" because he was not only rude and dismissive of my claim, he also refused to apparently READ anything I typed.
Mod then proceeded to call me a "creep" and threaten to ban me.
Now you guys really have lost business, considering I run one of the largest computer repair chains in the USA I think corporate may disagree with your assenine moderators opinion of me. Y'all just lost over 35,000 corp. contracts.
Have a very nice day : )

I was hoping that with the help of the Adobe Flash Player engineering team we could resolve the Flash Player problems your customers are experiencing.
But as soon as Chris Campbell, who is one of the core members of the Flash Player engineering team, stepped in, you launched a most vicious personal attack agains him, with a foul language I have rarely seen in these forums. You are obviously not interested to resolve your customers' problems, but I don't know what the purpose of your visist here was.
As for my labeling you, anyone who uses this kind of foul language in a public place is a creep in my book. You are only the 2nd person I have ever used this word on in my many years in these forums.

Almost done with my proxyserver

Hi folks
So I am writing a proxy server, and I've gotten it to a pretty good point. I've got http, forms, downloads, video etc working. So I'd say at least 93% working.
My problem is this:
When I go into the video section on cnn.com
video.cnn.com
It loads (or should load) a shockwave player that plays videos.
I am getting a whole bunch of FileNotFoundException's, with URLs like:
http://i.cdn.turner.com/xslo/cvp/player/cvp_$%7BplayerVersion%7D.swf?videoId=health/2010/09/28/am.cohen.hospital.choices.cnn&player=640x406_start_bvp&domId=cvp_1&playerWidth=640&playerHeight=406
or put another way
http://i.cdn.turner.com/xslo/cvp/player/cvp_${playerVersion}.swf?videoId=health/2010/09/28/am.cohen.hospital.choices.cnn&player=640x406_start_bvp&domId=cvp_1&playerWidth=640&playerHeight=406
I THINK that the ${playerVersion} must be a variable for the actual player version. I don't know why firefox is sending it back to me (the proxyserver) like this though. Shouldn't firefox take care of filling this in?
Like I said, everything else that I'm testing right now is working. I've tested flash, youtube plays fine... Any advice or thoughts on what may be going wrong and how to fix it?

So a little more info
I had another thought, and so I looked at the source code of the page. Sure enough, none of the video links on cnn video are in the source code - the entire thing works through java script, which it seems is downloading the list of links and then requesting back for the videos.
I did a search for the playerVersion variable in all of the associated pages, and it is defined in this file: http://i.cdn.turner.com/cnn/.element/js/3.0/video/cvp.js?id=20100923b
So I now believe that I have a race condition, and that this file hasn't been run by the time that the video calls are being made.
Is there any way to debug javascript going through a (firefox) web browser?
Any thoughts on what I could have done to create the race condition?

How do I convert PDF files of mdepreciation schedules from ATX software into excel spreadsheets? Can that be done with Adobe?

I am a CPA trying to convert depreciation schedules from ATX software PDF files into excel. Is that possible?

Hi Henry,
The ExportPDF online service allows you to convert PDF files to Excel format. I'm not familiar with ATX software, but in general, the quality of the conversion depends on how well the original PDFs are written.
If you decide to give ExportPDF a try, and it doesn't work out for you, you're welcome to cancel for a full refund within 30 days of subscribing.
Best,
Sara

We have concerns with Adobe Acrobat DC - document cloud services and how it relates to HIPAA. Has anyone else worked through these issues?

We have questions relating to the Document Cloud services offered with Acrobat DC. We are considering disabling the cloud feature to stay in compliance with HIPAA. Has anyone else worked through these issues?

Hi mikem82897618,
You can refer the following link to know what can be done with Adobe Document Cloud Services when working in Acrobat DC:
Store Files Online, Share & Access From Anywhere | Adobe Acrobat.com
Also, visit this link to know more on how Adobe Document Cloud services are compliant with HIPAA security standards:
E-signatures vs digital signatures | eSign services from Adobe
Please specify more details on the same as why you would need to disable the Cloud feature.
What and where exactly are you facing the trouble?
Let me know.
Regards,
Anubha

How do i combine single pages into documents with Adobe?

How do i combine single pages into documents with Adobe?

Hi zebideeplus,
Using Reader, you need to purchase subscription for Adobe PDF Pack to combine PDF files into single document.
Refer: Acrobat.com Help | Adobe PDF Pack FAQ
But, if you need to combine single pages, then it can be done with Adobe Acrobat only.
Let me know if you have further queries.
Regards,
Anubha

Why date format dosent work with adobe reader?

Hei,
I have a pdf form I have done with adobe pro. I have one textbox where comes date and I formating it date. It work fine with adobe pro but when I convert it to:
Copy As - Reader Extended PDF - Enable Additional Features...
it wont work... It allows to write everything to this textbox.
I need all those extention to my customer, but still I would like to that this date textbox could be written only date format (exemple 12.12.1212).
Can somebody help me and tell how can I put it work whit my extended PDF?
Thank you for your help?

Hello,
I cannot tell what are the exact differencies between the version. But I can tell you should always use (at least try to use the newest Reader). I guess you´re not the only developer on Forms, so there are possibly more people depending on the version of the client browser/ Reader. There is a solution for this problem, which does not ask anything from you, only the user.
You can easily test the Reader version through JS coding and act based on the result. I use this like this "if your Reader is lower than 8.1" then "message popup = We are sorry, your Reader is too old, this form won´t work for you. Please upgrade first.". It takes like 5 minutes (10 for lame users at max) to update his Reader.
Maybe you should this about such a test, if the user passes the test, his application won´t have any problem, if not there is no guarantee. And YOU have no problem, nobody tells you "hey sir, your form is not working, I´m not gonna pay you".
Otto

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acr

I don't know if this is the right section but I experience the following issue with Adobe Acrobat Pro XI installed on Windows 8.1. When I start Acrobat the related window opens normally but, after some scroll up and down along the document, it blocks, Acrobat doesn't respond to any command I can give and, in place of the pointer arrow, a vertical bar, as the one of the text editor appears. The only way I can stop Acrobat is by means of the task manager. I tried to de-install and the re- install Acrobat but the behaviour is always the same. What can I do??

Have you opened Acrobat and gone to Help>Updates to get an updated install?

How do I initiate a tech support chat with Adobe Muse if I don't have a url?

How do I initiate a tech chat support with Adobe Muse if I don't have a url?

Hello,
Please follow the steps in the article to contact chat support for Muse.
http://helpx.adobe.com/x-productkb/policy-pricing/support-options-muse.html
Regards,
Sachin

Illustrator keeps quitting-notice others have had similar issues, not resolved-so what it the reason for "sending a report" to Adobe if nothing can be done with it????? paying for a product that I can't use when I need to use it and no help-come on-someon

Illustrator keeps quitting…notice others have had similar issues…so what it the reason for "sending a report" to Adobe if nothing can be done with it????? paying for a product that I can't use when I need to use it and no help…come on…someone has to have an answer…HELP Pleeeeease

<moved from Adobe Creative Cloud to Illustrator>
reset your preferences -
acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
adobe media encoder: https://forums.adobe.com/thread/1713540
after effects: http://helpx.adobe.com/after-effects/using/preferences.html
dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

Ugggh - am almost done with Adobe!

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