Unable register Photoshop that was purchased at retail store - No serial # anywhere on box, only a product code with # and letters. Dialog will not take letters.

The online instructions say the serial number is either on the box (there is one that does not have enough characters by the barcode but why would they put the serial number on the outside of the box?) or on the "back" of the CD. There are no numbers on the CD and the sleeve has no numbers as well.
The user manual has a sticker with a Product Code that contains a series of letters and numbers. When I try to enter the Product Code it will not allow letters. If I enter only the numbers, no luck.

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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I was prompted to update firefox 2 days ago for the latest security updates or whatever and now it will not even open for me. It instantly crashes upon loading. Please help! I dont like using IE! Thanks

This is the crash report..
AdapterDeviceID: 3582
AdapterVendorID: 8086
Add-ons: {02450954-cdd9-410f-b1da-db804e18c671}:0.96.3,{a7c6cf7f-112c-4500-a7ea-39801a327e5f}:1.99.5,[email protected]:1.0,[email protected]:1.8.15,[email protected]:1.23.0.5,[email protected]:1.12.3.53363,{972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1
AvailableVirtualMemory: 1986260992
BuildID: 20111104165243
CrashTime: 1321048791
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1320939236
Notes: Cisco VPN
AdapterVendorID: 8086, AdapterDeviceID: 3582, AdapterDriverVersion: 6.14.10.4396
D3D10 Layers? D3D10 Layers-
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1443
StartupTime: 1321048783
SystemMemoryUsePercentage: 89
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: http://www.google.com/ig?hl=en
Vendor: Mozilla
Version: 8.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 :
RSVP UDP Service Provider : 6 : 2 :
RSVP TCP Service Provider : 6 : 1 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] DATAGRAM 4 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] DATAGRAM 3 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] DATAGRAM 0 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] DATAGRAM 1 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] DATAGRAM 2 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] SEQPACKET 5 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] DATAGRAM 5 : 2 : 2 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] SEQPACKET 6 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] DATAGRAM 6 : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
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type in
sfc /scannow
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Restart the computer.
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http://support.microsoft.com/mats/Program_Install_and_Uninstall
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Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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Thank you for the suggestion!

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Click here and request assistance.
(95437)

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I have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must pu

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thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,

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How can I delete an app that was purchased?

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Deleting an app also deletes all of its data. You can re-download any app you’ve purchased from the App Store, free of charge

Unable register Photoshop that was purchased at retail store - No serial # anywhere on box, only a product code with # and letters. Dialog will not take letters.

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