Unable to Book BT Infinity

Hi Folks
Can anyone help me please.  I live in Herne Bay in Kent and if you go into the Open Reach website it now tells me that the Herne Bay exchange is taking bookings for 'Infinity'.  However I have checked on the BT website no go for infinity at my postcode.  I phoned up BT sales first to India on my postcode yes I can have it.  Transferred back to sales in England and told no you cant it is not ready yet!!  However I have been reliably informed by an Open Reach engineer that where  my line comes from the box has been Infinity enabled and is live now! But whatever way I try I cannot book to get one of the lines, yet it is there available.  I only get 1.5 megs on my normal broadband from BT and am continually buffeting when trying to watch programmes like I Player and NET FLIX  Any help would be greatly appreciated to enable me to book Infinity

 So can not understand why BT are not taking bookings for it now.  In the first roll out there is only a limited number of lines at that cabinet and I can not see why I can not register for it now.  
I completely understand this point of view.  I do not want to be caught up in the rush in my area and want to get myself registered to have the connection ready for my property when they roll it out.  However I cannot even get a straight answer on when the current phase begins and ends, therefore have not even got a football pitch to work from let alone some goal posts that could move
-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-x-
Asking me to click a star will result in a big fat FO, if you help me and you aren't asking in your sig I am more than happy to!

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    Message was edited by:
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