Unable to Capture files

Hi,
I've been trying to perform a capture using Premiere Pro CS4. The camera im using is Sony DCR-HC42e. When I try using the capture feature, and the setting are for DV, the capture window advisory shows " Cant activate recorder. Try resetting camera". The camera seems to be fine. When I change the setting to HDV, I'm able to control the camera using the controls in the Capture window, but am unable to capture anything. The Record button is diabled anf the window advisory now reads Capture device offline. The display is blank. I checked other video software and I am able to capture the video using Windows Movie Maker as well as WinDV. Im using a firewire connection and a Windows Vista for the capture and the system has 1.5 GB RAM installed in it. I have also installed the drivers for the camera. Can anyone help me resolve this issue?
Thanks

At least the firewire cable is not the problem. What do you mean you installed the drivers? Vista does not need any drivers, they are included in the OS. When you connect the camera, turn it on, then in a default configuration the auto play message appears and you can choose to open PR. Set up a new project using the standard presets for either HDV or DV, depending on how you setup your camera in the menu for HDV or DV. If it does not work like I described, do a search for capturing problems. There are a lot of posts with similar issues. You may start out with the related topics on the right hand side.

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    OURCO_TREE
    01/12/07 16:40:02.835 -- RunThirdPartyScript::Enter
    01/12/07 16:40:02.865 -- NWAPPSAGetObjectAttributes took 26 milliseconds for
    OURCO_TREE
    01/12/07 16:40:02.895 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:02.925 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:02.925 -- RunThirdParyScript::Exit
    01/12/07 16:40:02.925 -- NWAPPDistributeAppPA: Entering. App = Lamda
    5101401 PatchV2 Lightsout test #3.Workstations.BHO.UK.SUNLIFE
    01/12/07 16:40:02.955 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:02.955 -- This is an AOT distributed application
    01/12/07 16:40:02.965 -- NWAPPNetGetObjectAttributes took 2 milliseconds for
    OURCO_TREE
    01/12/07 16:40:02.965 -- Done checking if we should distribute
    01/12/07 16:40:02.965 -- Should we prompt before distributing?
    01/12/07 16:40:02.965 -- Should we prompt for macros?
    01/12/07 16:40:02.995 -- NWAPPSAGetObjectAttributes took 30 milliseconds for
    OURCO_TREE
    01/12/07 16:40:02.995 -- NWAPPPreDistributionProcess Pre Distribution Script
    processing.
    01/12/07 16:40:03.5 -- RunThirdPartyScript::Enter
    01/12/07 16:40:03.35 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.65 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.65 -- RunThirdParyScript::Exit
    01/12/07 16:40:03.95 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.125 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.145 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.175 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.205 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.205 -- This is an AOT delivered app
    01/12/07 16:40:03.205 -- Start: ProcessFiles
    01/12/07 16:40:03.255 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:03.516 -- nwappCopyFileEx: Entering.
    01/12/07 16:40:03.516 -- nwappCopyFileEx: sourceFile =
    "\\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\4.fil".
    01/12/07 16:40:03.516 -- nwappCopyFileEx: targetFile =
    "C:\Lamda5\Dlls\CLIENTSTATEMENTS.DLL".
    01/12/07 16:40:03.516 -- nwappCopyFileEx: targetFile drive type = 3
    01/12/07 16:40:03.576 -- nwappCopyFileEx: Calling GetFileVitals or
    GetWebFileVitals
    01/12/07 16:40:03.576 -- Starting GetFileVitals for
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\4.fil
    01/12/07 16:40:05.849 -- GetFileVitals: FindFirstFile found a file that
    matched: \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\4.fil
    01/12/07 16:40:05.849 -- Exiting GetFileVitals 0
    01/12/07 16:40:05.849 -- Starting GetFileVitals for
    C:\Lamda5\Dlls\CLIENTSTATEMENTS.DLL
    01/12/07 16:40:05.849 -- GetFileVitals: FindFirstFile found a file that
    matched: C:\Lamda5\Dlls\CLIENTSTATEMENTS.DLL
    01/12/07 16:40:05.849 -- Exiting GetFileVitals 0
    01/12/07 16:40:06.239 -- ZLIBCopyFile::BEGIN copying
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\4.fil to
    C:\Lamda5\Dlls\CLIENTSTATEMENTS.DLL
    01/12/07 16:40:06.540 -- ZLIBCopyFile::END (returning 0)
    01/12/07 16:40:06.550 -- Exiting nwappCopyFileEx with 0
    01/12/07 16:40:06.550 -- nwappCopyFileEx: Entering.
    01/12/07 16:40:06.550 -- nwappCopyFileEx: sourceFile =
    "\\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\5.fil".
    01/12/07 16:40:06.550 -- nwappCopyFileEx: targetFile =
    "C:\Lamda5\Dlls\CLIENTSTATEMENTS_5101401Z03.OL D".
    01/12/07 16:40:06.550 -- nwappCopyFileEx: targetFile drive type = 3
    01/12/07 16:40:06.550 -- nwappCopyFileEx: Calling GetFileVitals or
    GetWebFileVitals
    01/12/07 16:40:06.550 -- Starting GetFileVitals for
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\5.fil
    01/12/07 16:40:06.550 -- GetFileVitals: FindFirstFile found a file that
    matched: \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\5.fil
    01/12/07 16:40:06.560 -- Exiting GetFileVitals 0
    01/12/07 16:40:06.560 -- Starting GetFileVitals for
    C:\Lamda5\Dlls\CLIENTSTATEMENTS_5101401Z03.OLD
    01/12/07 16:40:06.560 -- GetFileVitals: FindFirstFile found a file that
    matched: C:\Lamda5\Dlls\CLIENTSTATEMENTS_5101401Z03.OLD
    01/12/07 16:40:06.560 -- Exiting GetFileVitals 0
    01/12/07 16:40:06.920 -- ZLIBCopyFile::BEGIN copying
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\5.fil to
    C:\Lamda5\Dlls\CLIENTSTATEMENTS_5101401Z03.OLD
    01/12/07 16:40:07.371 -- ZLIBCopyFile::END (returning 0)
    01/12/07 16:40:07.371 -- Exiting nwappCopyFileEx with 0
    01/12/07 16:40:07.371 -- nwappCopyFileEx: Entering.
    01/12/07 16:40:07.371 -- nwappCopyFileEx: sourceFile =
    "\\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\6.fil".
    01/12/07 16:40:07.371 -- nwappCopyFileEx: targetFile =
    "C:\Lamda5\Dlls\CREATEFPDLETTER.DLL".
    01/12/07 16:40:07.371 -- nwappCopyFileEx: targetFile drive type = 3
    01/12/07 16:40:07.401 -- nwappCopyFileEx: Calling GetFileVitals or
    GetWebFileVitals
    01/12/07 16:40:07.401 -- Starting GetFileVitals for
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\6.fil
    01/12/07 16:40:07.401 -- GetFileVitals: FindFirstFile found a file that
    matched: \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\6.fil
    01/12/07 16:40:07.401 -- Exiting GetFileVitals 0
    01/12/07 16:40:07.401 -- Starting GetFileVitals for
    C:\Lamda5\Dlls\CREATEFPDLETTER.DLL
    01/12/07 16:40:07.411 -- GetFileVitals: FindFirstFile found a file that
    matched: C:\Lamda5\Dlls\CREATEFPDLETTER.DLL
    01/12/07 16:40:07.411 -- Exiting GetFileVitals 0
    01/12/07 16:40:07.651 -- ZLIBCopyFile::BEGIN copying
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\6.fil to
    C:\Lamda5\Dlls\CREATEFPDLETTER.DLL
    01/12/07 16:40:07.782 -- ZLIBCopyFile::END (returning 0)
    01/12/07 16:40:07.782 -- Exiting nwappCopyFileEx with 0
    01/12/07 16:40:07.792 -- nwappCopyFileEx: Entering.
    01/12/07 16:40:07.792 -- nwappCopyFileEx: sourceFile =
    "\\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\7.fil".
    01/12/07 16:40:07.792 -- nwappCopyFileEx: targetFile =
    "C:\Lamda5\Dlls\CREATEFPDLETTER_5101401Z03.OLD ".
    01/12/07 16:40:07.792 -- nwappCopyFileEx: targetFile drive type = 3
    01/12/07 16:40:07.792 -- nwappCopyFileEx: Calling GetFileVitals or
    GetWebFileVitals
    01/12/07 16:40:07.792 -- Starting GetFileVitals for
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\7.fil
    01/12/07 16:40:07.792 -- GetFileVitals: FindFirstFile found a file that
    matched: \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\7.fil
    01/12/07 16:40:07.792 -- Exiting GetFileVitals 0
    01/12/07 16:40:07.792 -- Starting GetFileVitals for
    C:\Lamda5\Dlls\CREATEFPDLETTER_5101401Z03.OLD
    01/12/07 16:40:07.802 -- GetFileVitals: FindFirstFile found a file that
    matched: C:\Lamda5\Dlls\CREATEFPDLETTER_5101401Z03.OLD
    01/12/07 16:40:07.802 -- Exiting GetFileVitals 0
    01/12/07 16:40:08.383 -- ZLIBCopyFile::BEGIN copying
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\7.fil to
    C:\Lamda5\Dlls\CREATEFPDLETTER_5101401Z03.OLD
    01/12/07 16:40:08.513 -- ZLIBCopyFile::END (returning 0)
    01/12/07 16:40:08.523 -- Exiting nwappCopyFileEx with 0
    01/12/07 16:40:08.523 -- nwappCopyFileEx: Entering.
    01/12/07 16:40:08.523 -- nwappCopyFileEx: sourceFile =
    "\\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\8.fil".
    01/12/07 16:40:08.523 -- nwappCopyFileEx: targetFile =
    "C:\Lamda5\Dlls\EXITSREQSETTPAY.DLL".
    01/12/07 16:40:08.523 -- nwappCopyFileEx: targetFile drive type = 3
    01/12/07 16:40:08.553 -- nwappCopyFileEx: Calling GetFileVitals or
    GetWebFileVitals
    01/12/07 16:40:08.553 -- Starting GetFileVitals for
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\8.fil
    01/12/07 16:40:08.553 -- GetFileVitals: FindFirstFile found a file that
    matched: \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\8.fil
    01/12/07 16:40:08.553 -- Exiting GetFileVitals 0
    01/12/07 16:40:08.553 -- Starting GetFileVitals for
    C:\Lamda5\Dlls\EXITSREQSETTPAY.DLL
    01/12/07 16:40:08.553 -- GetFileVitals: FindFirstFile found a file that
    matched: C:\Lamda5\Dlls\EXITSREQSETTPAY.DLL
    01/12/07 16:40:08.553 -- Exiting GetFileVitals 0
    01/12/07 16:40:08.753 -- ZLIBCopyFile::BEGIN copying
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\8.fil to
    C:\Lamda5\Dlls\EXITSREQSETTPAY.DLL
    01/12/07 16:40:08.873 -- ZLIBCopyFile::END (returning 0)
    01/12/07 16:40:08.873 -- Exiting nwappCopyFileEx with 0
    01/12/07 16:40:08.873 -- nwappCopyFileEx: Entering.
    01/12/07 16:40:08.873 -- nwappCopyFileEx: sourceFile =
    "\\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\9.fil".
    01/12/07 16:40:08.873 -- nwappCopyFileEx: targetFile =
    "C:\Lamda5\Dlls\EXITSREQSETTPAY_5101401Z02.OLD ".
    01/12/07 16:40:08.873 -- nwappCopyFileEx: targetFile drive type = 3
    01/12/07 16:40:08.873 -- nwappCopyFileEx: Calling GetFileVitals or
    GetWebFileVitals
    01/12/07 16:40:08.873 -- Starting GetFileVitals for
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\9.fil
    01/12/07 16:40:08.883 -- GetFileVitals: FindFirstFile found a file that
    matched: \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\9.fil
    01/12/07 16:40:08.883 -- Exiting GetFileVitals 0
    01/12/07 16:40:08.883 -- Starting GetFileVitals for
    C:\Lamda5\Dlls\EXITSREQSETTPAY_5101401Z02.OLD
    01/12/07 16:40:08.883 -- GetFileVitals: FindFirstFile found a file that
    matched: C:\Lamda5\Dlls\EXITSREQSETTPAY_5101401Z02.OLD
    01/12/07 16:40:08.883 -- Exiting GetFileVitals 0
    01/12/07 16:40:09.264 -- ZLIBCopyFile::BEGIN copying
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\9.fil to
    C:\Lamda5\Dlls\EXITSREQSETTPAY_5101401Z02.OLD
    01/12/07 16:40:09.424 -- ZLIBCopyFile::END (returning 0)
    01/12/07 16:40:09.424 -- Exiting nwappCopyFileEx with 0
    01/12/07 16:40:09.424 -- nwappCopyFileEx: Entering.
    01/12/07 16:40:09.424 -- nwappCopyFileEx: sourceFile =
    "\\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\5101401PatchV2.cmd".
    01/12/07 16:40:09.424 -- nwappCopyFileEx: targetFile =
    "c:\lamda5\5101401PatchV2.cmd".
    01/12/07 16:40:09.424 -- nwappCopyFileEx: targetFile drive type = 3
    01/12/07 16:40:09.424 -- nwappCopyFileEx: Calling GetFileVitals or
    GetWebFileVitals
    01/12/07 16:40:09.424 -- Starting GetFileVitals for
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\5101401PatchV2.cmd
    01/12/07 16:40:09.434 -- GetFileVitals: FindFirstFile found a file that
    matched: \\Server1\APPS\Public\Template\Lamda 5101401
    PatchV2-3\5101401PatchV2.cmd
    01/12/07 16:40:09.434 -- Exiting GetFileVitals 0
    01/12/07 16:40:09.434 -- Starting GetFileVitals for
    c:\lamda5\5101401PatchV2.cmd
    01/12/07 16:40:09.434 -- GetFileVitals: FindFirstFile found a file that
    matched: c:\lamda5\5101401PatchV2.cmd
    01/12/07 16:40:09.434 -- Exiting GetFileVitals 0
    01/12/07 16:40:09.504 -- ZLIBCopyFile::BEGIN copying
    \\Server1\APPS\Public\Template\Lamda 5101401 PatchV2-3\5101401PatchV2.cmd to
    c:\lamda5\5101401PatchV2.cmd
    01/12/07 16:40:09.574 -- ZLIBCopyFile::END (returning 0)
    01/12/07 16:40:09.574 -- Exiting nwappCopyFileEx with 0
    01/12/07 16:40:09.584 -- Stop: ProcessFiles
    01/12/07 16:40:09.584 -- Start: ProcessTextFiles
    01/12/07 16:40:09.614 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:09.624 -- Start: ProcessRegSettings
    01/12/07 16:40:09.664 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.305 -- Start: ProcessINISettings
    01/12/07 16:40:10.335 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.335 -- Start: ProcessGroupLnkSettings
    01/12/07 16:40:10.375 -- NWAPPSAGetObjectAttributes took 43 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.385 -- RunThirdPartyScript::Enter
    01/12/07 16:40:10.415 -- NWAPPSAGetObjectAttributes took 26 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.446 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.446 -- RunThirdParyScript::Exit
    01/12/07 16:40:10.546 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.566 -- NWAPPNetGetObjectAttributes took 4 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.576 -- NWAPPNetGetObjectAttributes took 3 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.586 -- NWAPPNetGetObjectAttributes took 4 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.586 -- NWAPPNetGetObjectAttributes took 3 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.596 -- NWAPPNetGetObjectAttributes took 3 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.606 -- NWAPPNetGetObjectAttributes took 4 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.606 -- NWAPPNetGetObjectAttributes took 2 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.616 -- NWAPPNetGetObjectAttributes took 3 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.626 -- NWAPPNetGetObjectAttributes took 2 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.626 -- NWAPPNetGetObjectAttributes took 5 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.636 -- NWAPPNetGetObjectAttributes took 3 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.646 -- NWAPPNetGetObjectAttributes took 3 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.656 -- NWAPPNetGetObjectAttributes took 4 milliseconds for
    OURCO_TREE
    01/12/07 16:40:10.876 -- NWAPPNetGetObjectAttributes took 5 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.79 -- Write Machine GUID Entry
    01/12/07 16:40:13.79 -- RegWriteGUIDEntry: No Version to write
    01/12/07 16:40:13.79 -- Close stream list
    01/12/07 16:40:13.79 -- Deleted szTreeName
    01/12/07 16:40:13.79 -- After Calling NWAPPDistributeAppPA
    01/12/07 16:40:13.79 -- Calling GetRegPromptedMacros()
    01/12/07 16:40:13.79 -- Calling DistrbiuteAppAlwaysEx
    01/12/07 16:40:13.89 -- NWAPPDistributeAppAlwaysPA: Entering. App = Lamda
    5101401 PatchV2 Lightsout test #3.Workstations.BHO.UK.SUNLIFE
    01/12/07 16:40:13.129 -- NWAPPSAGetObjectAttributes took 44 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.159 -- NWAPPSAGetObjectAttributes took 25 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.189 -- NWAPPSAGetObjectAttributes took 26 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.219 -- NWAPPSAGetObjectAttributes took 26 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.240 -- NWAPPSAGetObjectAttributes took 25 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.250 -- No content found in any Dist Always streams -
    exiting
    01/12/07 16:40:13.250 -- RegWriteGUIDEntry: No Version to write
    01/12/07 16:40:13.280 -- NWAPPSAGetObjectAttributes took 26 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.280 -- RunThirdPartyScript::Enter
    01/12/07 16:40:13.310 -- NWAPPSAGetObjectAttributes took 26 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.340 -- NWAPPSAGetObjectAttributes took 27 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.380 -- NWAPPSAGetObjectAttributes took 26 milliseconds for
    OURCO_TREE
    01/12/07 16:40:13.380 -- RunThirdParyScript::Exit
    01/12/07 16:40:13.380 -- appLaunchApplicationWrapper::Exit 0

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    Regards,
    Immanuel

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