Unable to change IPv4 adapter settings -- COM surrogate fails

Hi folks,
I have an HP notebook I use for network troubleshooting etc. It is about 1 year old and was delivered with 8.0 and subsequently upgraded to 8.1 a few months ago. It does not have the recent 8.1 Update update installed.
When I try to set a static IP address on the Ethernet adapter I get a pop-up after closing the adapter properties dialog saying that the COM surrogate as stopped work. I can close this popup but I can't close the Network Connections page. I get an event
1000 error in Application event log that says netcfgx.dll is faulting.
I know that at one time I could change the adapter settings with no trouble, but I've installed a number of monthly updates since the last time I tried.
Any ideas?
George
George Merriman [email protected] Gravesend Systems Inc. Brooklyn NY USA

Hi,
Have you check the solution here?
Fix COM Surrogate has stopped working in Windows 8
http://www.freewaresquad.com/2014/02/08/fix-com-surrogate-stopped-working-windows-8/
In addition, considering that this issue can also be caused by corrupted system file or virus, please also run Security scan on your computer, and system file scan:
System file scan:
Run this command as administrator:
SFC /SCANNOW
Any error message, please post back the saved event log and cbs.log here for our research. You can upload it onto Onedrive or similar network drives, and share the link here.
Kate Li
TechNet Community Support

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