Unable to communicate with product message when installing laserjet cp1525nw printer

I have a cp1525nw wireless printer that use to work fine wirelessly. I changed my router password (linksys router) and now can't connect. I have tried changing the password back to the original password and it still will not connect. So I when back to the changed password.
I have tried resetting the printer to the default settings, removed all HP software, deleted all temp files, rebooted machine and attempted to reinstall the printer. The software loads fine, I've connected the USB cord and then get the dreaded "Unable to communicate with product" message. I have previously tried to connect by WPS and that didn't work either.
The Wireless Network Test Report shows that the Network Name Found test is Fail. The Network Summary report shows a different Network Name under the wireless Network Configuration section than my network's SSID.
What do I need to do?

Hello,
I see that you are having issues setting up the printer over the wireless network. I will certainly do my best to help you.
The password might not be recognized by the printer, if there are spaces or special characters in it.
Restore the printer defaults. Press the OK button, select Network Config, then select Restore Defaults.
Print a configuration page to make sure the SSID and the IPv4 address are cleared.
Printing a Configuration Report.
Run the printer software again and select Add a Device to setup the wireless again.
If you are having issues, then uninstall and reinstall the software to configure the wireless.
Uninstalling the Printer Software.
HP LaserJet Pro CP1525nw Color Printer Drivers.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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M175nw during s/w reinstall - unable to communicate with product

Windows 7 64-bit / LaserJet 100 MFP M175nw / firmware 20120806 / all device resets done / software uninstalled after broadband hub replaced / re-install undertaken with McAfee firewall OFF / install undertaken with D-Link hub firewall also OFF
Software starts reinstall, proceeds and then asks for USB to be temporarily connected - after doing so it automatically proceeds (thus indicating that it's communicating OK with M175nw) - says "Product has been detected" - WIndows 7 reports "device installed" - then install stops at 15% completion and says "Unable to communicate with product".
Can find no way past this.
Was working beautifully but could not avoid hub upgrade which had to disrupt setup hence re-install.
HELP!

Hi @MonicaABC ,
I see that you are having issues the same issue with the printer installation, but you are on Windows 8.
I would like to help you out today.
Some of the steps are the same, I will provide more information for the Windows 8 steps.
I have also provided steps for configuring the wireless through the ethernet connection.
On the printer's control panel, touch the setup button, network setup menu, wireless direct, turn it on.
Here is a document to access the Wireless on Windows 8. How to Connect to Wireless Networks in Windows 8 and Windows 8.1.
Select the printer's network name.
Open Internet Explorer and type in the IP address (192.168.223.1) for the printer in the address bar.
This will load the Embedded Web Server for the printer.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption.
Apply settings.
Now the printer should be configured over the wireless network.
Then go to the wireless on the computer and select your network name.
Run the uninstall from the CD software to remove any registry files.
Disconnect the USB cable if it is connected.
Perform a clean boot and disable any Antivirus Software temporarily.
Then run the latest drivers. Software & Drivers.
Select your operating system, click next and click on the software to download and install.
Wireless setup steps through a Ethernet connection steps:
Connect the Ethernet cable from the printer to the router, temporarily.
Run the install to see if the drivers will fully install by this connection.
Follow these steps to configure the wireless now.
Wait about a minute, print the configuration page to see if you get a IP address.
Printing a Configuration Report.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. Select the networking tab, wireless on the left hand side. Fill out all your network information, select infrastructure, select your network name, put in password and type of encryption. Apply settings.
Then disconnect the Ethernet cable.
Wait for few minutes and you should get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. Just to make sure it is still on the network.
Then flip the port with the new IP address.
Go to start, devices and printers, right click the printer and left click printer properties, select the ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer.
Make sure the printer is online.
Test the printer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

"Unable to communicate with server error" when pasting data in in list via edit

Hi Guys, I imported data into a SharePoint site and it seems that it made the fields in to multiline, so I had to edit each colum and make it single, but when I did that it seems that the html font code also detached and views in the record as you can see.
So I went into edit list so I can copy and past the same data back in without having the font color html code in, but once I did that I am getting a error which isn't letting me save
Does anyone know how to pass this error or another way to remove all these font codes in my fields names?
Thank you.

Hi,
For your issue, try to do IIS Reset, compare the results.
You can use compatibility mode to check whether it works.
Open IE->Tools->Compatibility View Settings
You can also use Internet Explorer 8,9,10 to check whether it works.
Also, please check the SharePoint ULS log located at : C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\LOGS to get a detailed error description.
meanwhile check the following, may help:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/8142d297-d8f7-4b7a-8faa-052ecb9ae74a/custom-item-updating-throws-unable-to-communicate-with-the-server-error?forum=sharepointgeneral
http://sharepoint.stackexchange.com/questions/94087/give-users-edit-permission-to-a-list-but-no-access-to-the-site
https://social.technet.microsoft.com/Forums/sharepoint/en-US/d7845547-e0f1-40de-badd-c66a34c0cfb4/the-server-was-unable-to-save-the-form-at-this-time-please-try-again
Best Regards,
Lisa Chen
Lisa Chen
TechNet Community Support

HP LaserJet Pro 100 color MFP M175nw unable to communicate with product

Hi guys,
I've had a HP LaserJet Pro 100 color MFP M175nw for 12months now and it has worked great over my wireless network. I recently upgraded from router from a 5 year old single band router to a late model dualband wireless N router.
Since i did this my HP LaserJet Pro 100 color MFP M175nw was unable to reconnect to my new network.
I have uninstalled the drivers and have tried reinstalling the drivers but each time (after I select Connect the Product/Coonect through wireless network, have tried both Yes retrieve the wirelss settings on my computer and No I will enter the wirelss settings manually) but no matter which I select the printer is installed successfully but then gets stuck at 15% and says cannont communicate with the product.
I have disabled my firewall during the installation and have only used the USB cable when the installation has asked me to do so.
The printer is visible in control panel but each time I do a test print or send something to the printer in the sys tray the print job is shown but nothing ever happens.
The installation will work fine if I install it via the directly connect to the computer using USB option.
If I do a test print fromt he printer itself by going into the network setting, network test it prints a page that says:
Wireless On Pass
Wirelss Working Pass
Network Name SSID Found Fail
Security Fail
Your HP printer cannot find your wirelss router. The WPA authentification method on your HP has changed fromt he default setting.
Is there anyway I can edit the SSID network name and password without having to do this install process?
This is really frustrating. Just spent 3 hours with HP support which got me know where (they were reading the script the supplied me) and then when I rebooted and went to go back to online chat support the website tells me their support is only available during business hours!
Any help would be great

OK time to back up totally. I need to make sure you are following the instructions in the user guide to install this printer. Please start from scratch by uninstalling all software from your computer and outline every step to make sure it is correct.
You have to use the USB cable to set up the wireless connection.
Go here for the User Guide and all installation info. Get your drivers and troubleshooting info here too.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=5076465
The reason we have to start over is that you started the software installation when you changed your router. You don't have to do this, but now we do.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

OfficeJet 6700 - "Unable to communicate with printer" message after install

I am on a hybrid network with Windows 7, 64-bit. Printer is hard-wired to the router (ethernet) but laptops are wireless. Installation doesn't allow for a hybrid option, just wireless or wired, so I installed as wired.
I just installed the OfficeJet 6700 - installed OK. I also updated software/firmware during the install process.
Windows' "Devices & Printers" recognizes the HP as being installed.
Printer is able to produce the network configuration page, etc. so we know the printer is functional, but when I try to print I get an "Unable to communicate with printer" message.
Windows' "Devices and Printers" troubleshooter thinks the driver is not installed, but as I mentioned, I just installed software from the CD.
UPDATE: I was able to install & print without problems on my wife's Win7, 64-bit laptop. Something about mine seems to be the issue. Also, HP Print & Scan Doctor reports that everything checks out OK, but when I try to print a test page at the end of the good doctor's diagnosis, I am still "unable to communicate with printer."

Sorry this is so long, but I tried to be through in my testing.
Followed your suggested steps.
I had previously set a static IP address, but just to be thorough, re-set it again with the same address.
I unplugged the USB cord from the laptop.
I began with the device labeled "HP OfficeJet 6700 (Copy 1)," which was set as the default printer.
After entering the IP address & clicking Next, it searched the network and returned this message:
Additional port information required
The device could not be identified.
The device is not found on the network. Be sure that:
1. The device is turned on.
The network is connected.
The device is properly configured.
The address on the previous page is correct. (re: the page where the IP address is entered)
If you are sure the address is correct, select the device type below.
I selected Standard (Generic Network Card) and clicked Next.
Summary dialog appeared and I clicked Finish.
Clicked OK/Apply.
Attempted to print. Like before, it sent the file to print queue - then nothing.
Right-clicked on the "Copy 1" device and selected Troubleshoot. Returned the message: Make printer "Fax HP OfficeJet 6700 the default printer" - even though this copy is already the default printer. (Usually when the original copy is set as the default, this copy is automatically re-named "Fax HP OfficeJet 6700.") I chose "Apply this fix."
Summary page said "Troubleshooting has completed." I closed the troubleshooter and attempted to print. I closed the Devices & Printers window so it could refresh. Re-opened Devices & Printers. Now the default printer is named "Fax HP OfficeJet 6700." The other device is grayed out and is simply named "HP OfficeJet 6700."
Attempted to print. (I'm testing w/ Notepad and .txt files)
I have 3 choices in the Notepad's printer dialog box but only 2 devices showing in the Devices & Printers window:
~ "Fax HP OfficeJet 6700" - This is the default printer in the Devices and Printers window. I clicked on Print & rec'd an error message: "Send Fax - HP Officejet 6700. There is a problem communicating with the Printer. Check your USB connection & verify that the printer is ready." Notepad's print dialog box shows status as Offline. I canceled all documents in the print queue.
~ "HP OfficeJet 6700." When I choose this printer option, Notepad's print dialog box shows status as "Paused - Offline." I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This is the printer that shows as grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)." There is no printer by this name in the Devices and Printers window even tho' it shows in Notepad's print dialog box. Notepad's print dialog box shows status as "Ready." In Devices & Printers, when I right-click on the one labeled "Fax OfficeJet 6700" (the default device) and choose "See what's printing," 2 HP devices are listed - the one labeled "Copy 1" and the one labeled "Fax." I clicked on "Print" and like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
I plugged in the USB cord again and re-ran the same series of tests.
~ "Fax HP OfficeJet 6700" - This is still the default printer in the Devices and Printers window. Notepad's print dialog box shows status as "Ready." The fax window opened, waiting me to enter the recipient's name, add a cover sheet, etc. I closed the fax window. The .txt file was in the print queue for the "Fax" device, so I canceled all documents in the print queue.
~ "HP OfficeJet 6700." When I choose this printer option, Notepad's print dialog box shows status as "Paused - Offline." I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This is grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)." Again, there is no printer by this name in the Devices and Printers window even tho' it shows in Notepad's print dialog box. This is one of 2 choices in the device labeled "Fax" - the default device. Notepad's print dialog box shows status as "Ready." I clicked on "Print" and like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
Next, I used the printer's touch screen interface and turned the wireless connection off, leaving the USB cord plugged in.
~ "Fax HP OfficeJet 6700" - Status: Ready. The fax window opened, same as before. I closed the fax window & canceled all documents in the print queue.
~ "HP OfficeJet 6700 - Status: Paused - Offline. I clicked on "Print" anyway, and like before, it sent the file to print queue - then nothing. This one shows as grayed out in the Devices & Printers window. I canceled all documents in the print queue.
~ "HP OfficeJet 6700 (Copy 1)" - Status: Error. I clicked Apply, then Print. Again, this is one of 2 choices in the device labeled "Fax" - the default device. Like before, it sent the file to print queue - then nothing. I canceled all documents in the print queue.
Reconnected to the wireless network & verified that the IP address had not changed.
Tried again to print using "HP OfficeJet 6700 (Copy 1)" - Status: Ready. I clicked Print and again, it sent the file to print queue - then nothing. This is still listed as one of 2 choices in the device labeled "Fax" - the default device." Like before, I canceled all documents in the print queue.
Next, I right-clicked on the one labeled "Fax OfficeJet 6700" (the default device) and choose "See what's printing" and selected the device labeled "HP OfficeJet 6700 (Copy 1)." In the print queue window, when I click on "Printer, one of my options is "Set as Default Printer." As soon as I did that, the device in the Devices & Printers window was renamed as "HP OfficeJet 6700 (Copy 1)" - no longer named "Fax." I tried to print again. Once again, file was sent to the print queue but never printed.

HT1430 I am getting a message asking me to enter my Facebook password in the Settings. However, when I enter it, I get the message "unable to communicate with server." It's driving me crazy!

I can't connect with the Facebook server. When I tried to connect with Facebook when playing Candy Crush, I got the message to "enter password for "" in Settings. When I go to Settings, it says "There was a problem accessing your account. Please reenter the password for [my name]." Then, when I type in my password, I get the message "unable to communicate with server."
I tried deleting my Facebook account and then reinstalling it, but the problem continues. Any ideas?

Dear Tomarshe
I had the same problem a couple of weeks back.
What I did was that I restarted that Ipad of mine and voila!
Problem solved!
hope this helped!
- DASHdotDASHdot

HP Officejet 7500 E910 Network. When asked to print "Unable to Communicate with Printer"

My printer has been functioning well for some time. When my some installed a new wireless modum I would often receive the error message "Unable to Communicate with Printer" but it would blink a few times, then connect and print. As of three days ago I receive that message when trying to print from both of my laptops. I am wireless and have checked the wireless signal and it is strong, The wirless connect symbol is lit on the printer. I ran a wireless Network Test Report on the printer and the results indicated no problems.
The printer woks if I use it manually to print or scan. Neither printing nor scanning work when command is sent from my computer. The Wireless Network Test Report printed fine. Interesting though the Wireless Network test Report had the following date: Jan-00-00 00:00AM.

Hello @Dalead,
Welcome to the HP Forums!
I understand you're receiving a message stating "Unable to communicate" when printing a document using the Officejet 7500 E910. I will do my best to assist you! I would recommend following this entire HP document on Printer Does Not Maintain Wireless Connection.
Try assigning a static IP address and let me know if this resolves your issue or not. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Unable to Communicate with Printer message, but still prints

I installed a new ENVY 4500 printer on my Windows XP system. and it there are two problems:
1. when I try to print, it tkes some time, then a message window appears with "unable to communicate with printer", but it still prints. I have uninstalled the printer and the drivers and reinstalled, but to no avail.
2. I have a Seagate GoFlex USB backup drive attached. However, when the printer is connected, the Seagate drive disappears. It happily coexisted with my former HP C4100 printer for years, but the new one seems to cause problems.

I solved the problem. I purchased a new USB cable for the printer. I deleted the printer, uninstalled the print drivers, and completely reinstalled the printer. At first the installation did not work, but I discovered the USB cable was not completely inserted into the printer. Initially it felt like it was, but I gave it an extra push and it clicked into place. At that point the installation completed successfully. Now the printer and the Seagate drive work properly.

HP Officejet Pro 8600: "Unable to Communicate with Printer" error message

I receive the error message "Unable to Communicate with Printer" regularly when I print. Sometimes it will print 3 or 4 times just fine before I get this message. Sometimes it happens my first try at printing. I then have to reboot my computer to get it to work again. My OS is Windows 7 and my printer is an HP Officejet Pro 8600. My printer is wired to my computer. I have tried re-installing the printer software but this did not help. I've had this printer for only four months. Started happening after the second month. Any suggestions?

I finally solved it. Reflecting back on previous message boards I decided to try one last time. Some posters have found the problem in the Antivirus, Firewall protections. (By the way, I had even upgraded my router with no luck).I have Norton AntiVirus provided by the cable company.1. I turned off everything in the firewall. Although this left me vulnerable for a few mintues, I needed a fast test.2. It worked! I was able to print something immediately.3. I went back into the firewall, turned everything back on but turned off an individual switch within the firewall that said to "share the printer. "4. After turning it off, I was able to print and still have the most important parts of the firewall.This ultimately met my needs.Perhaps HP could:1. Do a better job at beta testing prior to release, including various brands of firewalls. Is there even a beta test process?2. Provide a better description of the error since all indicators within the drivers say the printer is connected. There should be a message indicating that it's connected but unable to print due to firewall protections.

HP 5510,windows 7, new setup of printer, "unable to communicate with printer" when i try to print

HP 5510, Windows 7, new printer, just picked it up!, "unable to communicate with printer" when I try to print a page, all network conections check out OK with Print Diagnostic Utility.

Are you receiving any error messages when you print from the desktop? Its possible the print spooler is having issues which is not pushing the jobs to the printer. Lets restart the print spooler to get any old jobs that could be stuck in the queue removed.
1. Press the start orb in the bottom left on the screen.
2. Click on "Run"
3. Type "services.msc" (without the quotes)
4. Locate the Print Spooler service in the right column
5. Click restart on the service link on the left
After it restarts the spooler go ahead and retry printing. Let me know if this works.
Thanks,
Sean
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UNABLE TO COMMUNICATE WITH PRINTER error message

When I try and print a document, I keep getting this error message on my screen: UNABLE TO COMMUNICATE WITH PRINTER. And the printer will not print. So, I open the ink cartridge door and then close it, and then the printer prints! How do I fix my printer or its settings so I do not have to keep doing this in order for the printer to print normally? Also, the printer is connected with a USB cable.

I finally solved it. Reflecting back on previous message boards I decided to try one last time. Some posters have found the problem in the Antivirus, Firewall protections. (By the way, I had even upgraded my router with no luck).I have Norton AntiVirus provided by the cable company.1. I turned off everything in the firewall. Although this left me vulnerable for a few mintues, I needed a fast test.2. It worked! I was able to print something immediately.3. I went back into the firewall, turned everything back on but turned off an individual switch within the firewall that said to "share the printer. "4. After turning it off, I was able to print and still have the most important parts of the firewall.This ultimately met my needs.Perhaps HP could:1. Do a better job at beta testing prior to release, including various brands of firewalls. Is there even a beta test process?2. Provide a better description of the error since all indicators within the drivers say the printer is connected. There should be a message indicating that it's connected but unable to print due to firewall protections.

I get an error message when installing itunes with windows 8, error message is error occured while attempting to create the directory C:\program file(x86)\common files\apple\mobile device support\sync services\schemas\outlook.syncschema

I keep getting an error message when installing iTunes with windows 8

See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2

Unable to print/scan- unable to communicate with printer message

I am unable to print due to a unable to communicate with printer error messaege. I was previously able to print just fine( a few hours a go) the IP addy has not change. The printer is connected to the network and able to download updates etc just fine. The printer is connected but they just wont recognise each other. Print and scan doctor was a complete waste of time, it showed the printer insatlled but then could not connect. Can someone please help getting so very frustrated with these products. Printer is the 6700 All in one series and laptop is Hp Envy.

Hello @leilee , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're experiencing connectivity issues. I would like to help!
I would first recommend a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then recommend utilizing this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

I am getting the error message "cannot communicate with the server" when i try to sign into my apple account on my ipad - any ideas???

i am getting the error message "cannot communicate with the server" when i try to sign into my apple account on my ipad - any ideas???

Welcome to the Apple Community.
The following article(s) may help you.
Photo Stream ToU's

My photosmart 5510 says online but won't print-message says unable to communicate with printer

My printer says it's connected wirelessly, my computer says the printer is connected, all tests say it's connected wirelessly but when I go to print it says
Unable to communicate with printer - printer unavailable or not connected.... might need to update IP address
The only way to reconnect it is to turn off router and then back on again, but I have to do this every time I leave the printer for more than a few minutes.
Any help gratefully received before the thing goes through the window!

It sounds like the printer may be having a difficult time communicating on the network since rebooting the router seems to help.
What brand and model is the router?
Do you know if your network uses WEP or WPA security?
What operating system does the computer use? This will be good to know if any steps need to be performed from the computer.
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Unable to communicate with product message when installing laserjet cp1525nw printer

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