Unable to copy current-config from IPS 4240 to FTP server

I am in the process of upgrading our Signature File at a client site where there is a 4240 installed.
The readme file for Signature S353 indicates that a copy of the running configuration should be saved away.
I have FTP running on my desktop.
I am entering the following command on the IPS at CLI:
bhiips# copy current-config ftp://192.168.5.189
where I am then prompted for my username, then filename, then password.
I watch as the IPS indicates "Generating current config".
The log output of the FTP (Filezilla) shows my FTP connection successful, but then it bombs. Here is an excerpt:
00151) 08/27/2008 15:45:47 PM - (not logged in) (192.168.10.53)> Connected, sending welcome message...
(000151) 08/27/2008 15:45:47 PM - (not logged in) (192.168.10.53)> 220-FileZilla Server version 0.9.24 beta
(000151) 08/27/2008 15:45:47 PM - (not logged in) (192.168.10.53)> 220-written by Tim Kosse ([email protected])
(000151) 08/27/2008 15:45:47 PM - (not logged in) (192.168.10.53)> 220 Please visit http://sourceforge.net/projects/filezilla/
(000151) 08/27/2008 15:45:47 PM - (not logged in) (192.168.10.53)> USER Kevin
(000151) 08/27/2008 15:45:47 PM - (not logged in) (192.168.10.53)> 331 Password required for kevin
(000151) 08/27/2008 15:45:47 PM - (not logged in) (192.168.10.53)> PASS ***
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> 230 Logged on
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> PWD
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> 257 "/" is current directory.
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> EPSV
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> 229 Entering Extended Passive Mode (|||2125|)
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> TYPE I
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> 200 Type set to I
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> STOR current
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> 550 Permission denied
(000151) 08/27/2008 15:45:47 PM - kevin (192.168.10.53)> disconnected.
What could be the problem here? I checked the Windows Firewall on my workstation at 192.168.5.189,but it is turned off. I am not sure why I cant save the config away.
It is holding me up from moving forward with the upgrade to Sig 353.
thx

Have you checked permissions on your FTP server to see if a client is able to PUT a file onto your FTP server.
Try connecting from a separate windows PC to your FTP server and login with the userid and password you are using in your copy command. And then try to push a file with a similar name on to your FTP server.
It could be that the FTP server is not configured to allow that userid to put a file on the server.
When you try the above test try and use an FTP client that supports Passive mode. There might be a problem with passive mode on your FTP server.
You might also try running another test from the sensor, but this time instead of copying the configuration try copying the license file from the sensor to your ftp server.

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#### Primary Controller
(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.4.110.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.95.16
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
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System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 10.1.30.210
Last Reset....................................... Power on reset
System Up Time................................... 18 days 18 hrs 51 mins 35 secs
System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
Configured Country............................... AU - Australia
Operating Environment............................ Commercial (0 to 40 C)
--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +34 C
External Temperature............................. +17 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 8
Number of Active Clients......................... 138
Memory Current Usage............................. Unknown
Memory Average Usage............................. Unknown
CPU Current Usage................................ Unknown
CPU Average Usage................................ Unknown
Burned-in MAC Address............................ 3C:08:F6:CA:52:20
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, OK
Maximum number of APs supported.................. 50
(Cisco Controller) >debug transfer trace enable
(Cisco Controller) >transfer upload start
Mode............................................. TFTP
TFTP Server IP................................... 10.1.22.2
TFTP Path........................................ /
TFTP Filename.................................... PRODWC7309-tmp.cfg
Data Type........................................ Config File
Encryption....................................... Disabled
*** WARNING: Config File Encryption Disabled ***
Are you sure you want to start? (y/N) Y
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*TransferTask: Jun 02 10:41:15.183: RESULT_CODE:1
*TransferTask: Jun 02 10:41:24.309: Locking tftp semaphore, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
*TransferTask: Jun 02 10:41:24.393: Semaphore locked, now unlocking, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
*TransferTask: Jun 02 10:41:24.393: Semaphore successfully unlocked, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
*TransferTask: Jun 02 10:41:24.394: tftp rc=-1, pHost=10.1.22.2 pFilename=/PRODWC7309-tmp.cfg
pLocalFilename=/mnt/application/xml/clis/clifile
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*TransferTask: Jun 02 10:41:24.394: RESULT_CODE:12
*TransferTask: Jun 02 10:41:24.394: Memory overcommit policy restored from 1 to 0
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*TransferTask: Jun 02 10:41:24.393: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
*sshpmReceiveTask: Jun 02 10:41:24.315: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=142 ulk=1621944 lk=1621802 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
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*TransferTask: Jun 02 10:39:01.789: #UPDATE-3-FILE_OPEN_FAIL: updcode.c:4579 Failed to open file /mnt/application/xml/clis/clifile.
*sshpmReceiveTask: Jun 02 10:39:01.713: #OSAPI-3-MUTEX_FREE_INFO: osapi_sem.c:1087 Sema 0x2b32def8 time=5598 ulk=1621801 lk=1616203 Locker(sshpmReceiveTask sshpmrecv.c:1662 pc=0x10b07938) unLocker(sshpmReceiveTask sshpmReceiveTaskEntry:1647 pc=0x10b07938)
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(Cisco Controller) >show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.4.110.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.95.16
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
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System Location..................................
System Contact...................................
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Redundancy Mode.................................. Disabled
IP Address....................................... 10.1.31.210
Last Reset....................................... Software reset
System Up Time................................... 18 days 19 hrs 1 mins 27 secs
System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
Configured Country............................... AU - Australia
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--More-- or (q)uit
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +34 C
External Temperature............................. +17 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 4
Number of Active Clients......................... 0
Memory Current Usage............................. Unknown
Memory Average Usage............................. Unknown
CPU Current Usage................................ Unknown
CPU Average Usage................................ Unknown
Burned-in MAC Address............................ 3C:08:F6:CA:53:C0
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, OK
Maximum number of APs supported.................. 500
(Cisco Controller) >debug transfer trace enable
(Cisco Controller) >transfer upload start
Mode............................................. FTP
FTP Server IP.................................... 10.1.22.2
FTP Server Port.................................. 21
FTP Path......................................... /
FTP Filename..................................... 10_1_31_210_140602_1050.cfg
FTP Username..................................... ftpuser
FTP Password..................................... *********
Data Type........................................ Config File
Encryption....................................... Disabled
*** WARNING: Config File Encryption Disabled ***
Are you sure you want to start? (y/N) y
*TransferTask: Jun 02 10:51:31.278: Memory overcommit policy changed from 0 to 1
*TransferTask: Jun 02 10:51:31.278: RESULT_STRING: FTP Config transfer starting.
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*TransferTask: Jun 02 10:51:31.278: RESULT_CODE:1
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*TransferTask: Jun 02 10:52:05.477: RESULT_STRING: File transfer operation completed successfully.
*TransferTask: Jun 02 10:52:05.477: RESULT_CODE:11
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Unable to copy current-config from IPS 4240 to FTP server

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