Unable to import data in FDM

Question

We are trying to load data into FDM and resulting in error : An error occurred importing the file . The view log is as follows what am i missing
** Begin FDM Runtime Error Log Entry [2008-09-26-19:08:59] **
ERROR:
Code......................................... 2012
Description.................................. File [C:\WINDOWS\TEMP\tWhyperi817271807466-SL.log] does not exist!
Procedure.................................... clsImpProcessMgr.fLoadAndProcessFile
Component.................................... upsWObjectsDM
Version...................................... 931
Thread....................................... 7180
IDENTIFICATION:
User......................................... hyperiondcom
Computer Name................................ SGDHYPEAPW01
App Name..................................... FDMDEV
Client App................................... WebClient
CONNECTION:
Provider..................................... ORAOLEDB.ORACLE
Data Server..................................
Database Name................................ devhypsg
Trusted Connect.............................. False
Connect Status.. Connection Open
GLOBALS:
Location..................................... ORACLEGL
Location ID.................................. 749
Location Seg................................. 3
Category..................................... ACTUALFDM
Category ID.................................. 13
Period....................................... Jan - 2008
Period ID.................................... 1/31/2008
POV Local.................................... False
Language..................................... 1033
User Level................................... 1
All Partitions............................... True
Is Auditor................................... False
the user trying to do the job is from administrator group so i do not think it is a rights issue. not sure what am i missing

Answer 1

Hello,
Unfortunately I do not agree with the statement made by SatyaK. Importing of data into FDM has nothing to do with the adapter and the Load actions.
What I would suggest to do is the following:
1. Clear the User Error Log (Tools -> Clear Error Log)
2. Reproduce the issue.
3. View the User Error Log (Tools -> View Error Log)
The reason is that it is sometimes 'filled' with information that might not be relevant, and you might not be looking at the very first error in the workflow. So therefore you could be looking at something totally irrelevant.
Secondly .... I would suggest to do this as well.... review the Import Log
1. Import Fish (should be white)
2. View Options Tab
3. View Log button
As you go through the log, it will tell you how many records it found, how many it was told to skip, etc. Sometimes when this error occurs it is because the total number of 'valid' records, was zero. Therefore there was nothing to insert into the database. If this is the case, then you will need to update your import format accordingly.
Thank you.