Unable to import User Profiles even though I can connect to Active Directory. What could be wrong?

Hi,
I have set up User Profile to import from Active Directory. So, I have a connection and have selected a number of directories in AD folder which should import a number of user profiles. However, when I click on the "Run Now" to start the sync timer
job it shows AD syncing and then within a second goes back to idle state. The account I am using is userprofile account which is in Farm Administrators group. There is nothing obvious in the logs. This account has been set up for "Replicate Directory
Changes" (as far as we know anyway).
Any ideas how to check or where I might be going wrong?      
Thanks.
John.

Hi John,
According to your description, my understanding is that the user profile of the user profile service account with "Replicate Directory Changes" didn't import from AD to SharePoint.
I did a test as your description. After I set "Replicate Direstory Changes" as
it, I wen to User profile service application, then clicked "Start Profile Synchronization"->Start Full Synchronization->OK.
Then find the timer jobs "User Profile Service Application-User Profile to SharePoint Full Synchronization" and "User Profile Serivce Application-User Profile Change Job".
Wait for the Idle status. Then I went to Manage user profiles, searched the user profile service account, the change was displayed in this user profile.
Please do again as the above, compare the result.
If this issue still exists, please feel free to reply.
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

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