Unable to insert some special characters.

Hi,
I am not able to insert some czech characters into the database. The problem is mainly seems to be due to the characterset. When I query the record, it displays some garbage characters or ? instead of (ž, š). Can anyone please suggest me a solution for this problem?
The DB characterset is :-
SQL> select * from NLS_DATABASE_PARAMETERS where parameter like '%CHARACTERSET';
PARAMETER VALUE
NLS_CHARACTERSET WE8MSWIN1252
NLS_NCHAR_CHARACTERSET AL16UTF16
Many Thanks in Adbance.
Sam:-)

All characters are stored as a hexadecimal value either in one-byte (usually ASCII) or two-byte (Unicode). The mappings of which characters (or glyphs) go with which hexadecimal values constitutes a character set. Character sets are NOT equivalent to fonts. I used to build them.
It sounds like the character set you are using on the server doesn't match with the character set on the client. This is not an uncommon problem. There are plenty of resources on the web for determining which characters map to which hex values. I recommend that you find the character set being used by the client and compare it to the one on the server. It is usually not a good idea to change the character set on the server after install, but Oracle may be able to help you through that. On the client end, you can look at the application and see if there is a way to change the character set to have it match what is on the server. For the Czech characters, I think that they are present in most ASCII symbolsets, but are not consistently mapped to the same hex values. Thus the problem you are seeing.
Good Luck.

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