Unable to install 5.0.1. Get message saying must restart to complete previous upgrade, but it never completes and I continuouisly get the "Restart" message.
Yesterday I upgraded to Firefox 5.0.1. My system is Win7 64-bit. The program asked me to restart to complete upgrade; however, even after restart I continue to get the same message. I attempted to "uninstall" via Windows Control Panel and even within the Mozilla Firefox program file. Again, the only message I get is to "restart to allow upgrade to complete.
Thanks for your reply. I found that article while troubleshooting; however, those files do not exist. In other words, when I search for %APPDATA%, it takes me to a "roaming" folder, but there is no file named qpidata...
So, I am in a circular issue where I am prompted to restart windows to "finish upgrade" but even after restart, I continue to get the same "restart windows to finish..." message.
Anything else I should try?
Similar Messages
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I am unable to install itunes. I get the pop-up asking if I want to save or cancel the iTunes64 file. I click save... and then nothing happens. Help!
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Hi I bought a copy of both Photoshop and Premiere Elements in 2013. I've only just installed Premiere, but each time I try to open it, it requires sign-in to Adobe Cloud. I enter the details (I've checked these again and again) but it never connects, and I cannot use the software. Can you help? Thanks, Tony
Hi,
Can you please elaborate what happens when you try to Sign in?
Also , Can you please share the following logs at [email protected]:
Go to %temp% folder and share PDApp.log , oobelib.log and amt3.log
Thanks,
Shikha -
I am unable to reinstall itunes. I get the message that it was not installed correctly. I HAVE DONE A SYSTEM RESTORE, I HAVE TRIED TO REINSTALL SEVERAL TIMES ALSO. I get a error message that it's "Windows error 126". Also get "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
Help!Click here and follow the instructions.
(98993) -
I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
Installing Adobe Reader & i get the following message "error 1324 path my documents or volume invali
installing Adobe Reader & i get the following message "error 1324 path my documents or volume invalid". Can anybody help. I have just installed windows 8 on my lptop..
Please share the sanpshot of error message and MSI log created.
Just check if there is any user folder(my documents) redirected. Remove that re-direction and then try re-install
else try installing via MSI installer present at
ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/ -
since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?
A Davey1 wrote:
Not a nice answer!
Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
You're ignoring context. On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers. The new Apple Support Communities made things worse by introducing certain inefficiencies. Then came Lion. The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest. (2) When applicable, give a brief answer such as the one that you found objectionable. (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems. I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there. Even doing that, what I posted saved me time that I could use to help someone else.
The people helping here are all volunteers. None of them is being paid for the time they spend here. They all have a life outside of Apple Support Communities. It's arrogant of you to demand that people helping here spend more time than they already do. -
My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"
I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.
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unable to install itunes 10.5, error message says network is unable to fin itunes.msi
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
while installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"
Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html -
how to install when I keep getting the following massage on windows 7 64 bit with or with firewall on and with or with virus protection on here is post " This installation package could net be opened verify that the package exist and that you can access" same when trying to install quicktime
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/quicktime/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services". How do I fix this?
SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!
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When ever I try to install a new game or update an existing game,I get as far as the icon stating "waiting" or "installing" how do I get the games to install or update? I have icons on my iPad saying "waiting" for days. Please help
Reboot your iPad and then try installing the apps again.
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When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp but with no sucess. Any suggestions?
Hi Berriedale,
Please try the below steps and check.
Turn off any antivirus or software security program.
Download the update patch 11.0.10 manually from the below link and run it.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5859
Regards,
Anand -
did i buy Adobe Photoshop & Adobe premiere elments but uTrshed the box before instalation how can i get the serial number?
I suggest that you Contact Customer Care - click on the Still need help? button to chat with an agent.
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