Unable to install Creative Cloud on my Mac OSX Mavericks machine.  Wish to cancel newly purchased monthly installment 1 year membership

Attempting to install CC on my Mac IOSX Mavericks.  keep getting this message and have not been successful following the 'roundabout' install directions.  not worth the effort
Photoshop: how to install
You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms.

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Similar Messages

  • I'm installing Creative Cloud on a MAC OSX 10.6.8   I have the 'installing window' displaying that it is about 95% complete but hasn't moved in 30 minutes; cannot quit it either...cancel button doesn't work, can't esc. What's up?

    I'm installing Creative Cloud on a MAC OSX 10.6.8   I have the 'installing window' displaying that it is about 95% complete but hasn't moved in 30 minutes; cannot quit it either...cancel button doesn't work, can't esc. What's up?

    I'm installing Creative Cloud on a MAC OSX 10.6.8
    You'll have to upgrade your operating system first.
    Most, if not all, Cloud apps require at least OS X 10.7.

  • Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

    Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

    Sure , you can install on both Mac as well as PC .
    Max activation allowed = 2 computers.
    Student discounted price will be valid for one year.
    Later you can purchase with different Adobe ID , with valid proof of eligibility .
    Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

  • I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What

    I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What to do? Give up on CC?
    This is not the first time I get it, and it seems a recurring problem.

    Milliet are you on a managed network?  If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.

  • Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe.

    Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?

    Hi Jakegosselin,
    Please refer to the below article.
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
    Thanks

  • I tried to download creative cloud on my mac but every time I try to a message saying, installing failed to initialize, what should do?

    I tried to download creative cloud on my mac but every time I try to a message pops up saying, installing failed to initialize, what should do?

    Ask the same question in Adobe's Creative Cloud forums, your issue is with them not your iMac.
    http://forums.adobe.com/community/creative_cloud

  • Can't Install Creative Cloud Desktop on Mac OS X 10.7.5

    If I try to install it on my default user, I get an error 13.  Specifically:
    "cookies dir: cannot make folder / cookies: permission denied (error 13)"
    If I try to install it on my Administrator user, I get an error A12E6 that says there's a problem with the installation.
    I tried the solutions for both errors.  For the error 13, I ran terminal and did the following solution as posted in another thread by a staff member:
    chmod -N ~/library
    chmod +a "everyone deny delete" ~/library
    Did nothing.
    Then I tried popping over to my administrator account, and I did the following solution as posted in another thread:
    For MAC
    Step 1: Go to /Application/Utilities (Rename Adobe Application Manager to Adobe Application Manager_old)
    Step 2: Click on Go (Finder Menu)-> Go to folder-> ~/Library (Which is user Library)
    In User Library go to -> Application Support -> Adobe and Rename OOBE to OOBE_old
    After rename the above mentioned folders download the updated version of AAM from : http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    After installing AAM try to sign in it should work now.
    This also did nothing.  What can I do to get this thing working?
    I'm running a Power Mac on OS X 10.7.5.

    SamReveley279 can you please post a screen shot of the Error 13 which you are experiencing?
    It does sound like from your description that you are facing a multitude of network failures.  To confirm you tried the steps listed in "Unknown Server Error" when you attempt to log in to Adobe Creative Cloud - http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html.  Please be aware that this issue was suppose to be resolved in later versions.  Often when Users experience this error, with the current version, it is because of a communication failure.
    I would also recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.  Although the fact that you are able to initiate the download more points to a problem with the stability of the connection rather than the ability to connect.

  • Can't install creative cloud to my mac (newest version)

    I've downloaded the trial before and now its not providing me with the right options to install the whole creative cloud as the website cites. I've tried calling the customer service number but because i live in Australia it doesn't seem to be working. PLEASE HELP ITS URGENT

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    Some download & install troubleshooting links
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
    -more Mac 10.9.3 https://forums.adobe.com/thread/1491469
    -Enable Mac Root User https://forums.adobe.com/thread/1156604
    -more Root User http://forums.adobe.com/thread/879931
    -and more root user http://forums.adobe.com/thread/940869?tstart=0

  • Can't re-install apps using creative cloud app on mac osx 10.7.5

    I uninstalled all apps by dragging them into the trash.
    now I want to reinstall
    but the creative cloud app says "up to date"
    how can I refresh it so that it looks on my HD?

    Hi mike334411,
    Please follow the mentioned kb: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and try to install the software.
    Kindly let us know whether it worked.
    Regards,
    Romit Sinha

  • Ive recently installed Creative Cloud on my Mac. Only to discover that TypeKit does not work at all

    If I open up the creative cloud app and under the fonts section it states "coming soon" It says the same under files.
    What could this be? and how would I fix this?

    Hi Kirk,
    Have you signed up for early access to font and file sync?  Add yourself to the list here:
    https://creative.adobe.com/earlyaccess
    New users are getting added all the time, so you shouldn't have to wait long after signing up!  You'll get an email when you've been approved with information on how to get started.
    I hope that this helps; let me know if you have any other questions.
    -- liz

  • How do i install flash player on my Mac OSX Maverick

    Anyone tell me how to install flash player on my Mac, completely new to Mac!!

    https://get.adobe.com/flashplayer/
    Always up your system prior to installing any third party software.

  • I'm trying to install Creative Cloud on a mac and I get an error

    And it won't start, it started once and didn't load, after deleting and downloading it again a few times, I got an error, here's the snapshot:
    help please!

    Hi pooploserbq,
    Please use the following Forum link as the same has been discussed there .
    The application Install.app can't be opened. -1712
    Cheers,
    Kartikay Sharma

  • Can I install Creative Cloud on Windows and Mac

    I know I can install Creative Cloud student membership on two computers.
    I have Windows Desktop 8.1 at home and Macbook Pro in my backpack classroom,  Once I setup a Creative Cloud student membership, is there an option to install Creative Cloud on both Windows desktop and MB Pro ?  
    Thanks.

    Yes, you can install on both the machines.
    ~ Arpit

  • Aborts the install creative cloud on the middle!

    Begin to install creative cloud on your mac and on the middle of the installation process just terminates without any message! Just stops the installation. Before creative cloud was installed, but just 3-4 days ago he wanted to be updated and not updated after I have deleted and tried to reinstall, but the installation can not be completed as it ends in the middle. How to solve it?

    Try to follow below steps
    Click on Finder and then hold Command + Shift + G keys on your keypad
    It will open Go to folder window, type  exactly ~/Library and click on Go
    Then open Application Support > Adobe folders
    Trash AAMUpdater and OOBE folders.
    Now click on finder and hold Command + Shift + G keys on your keypad.
    This time type /Library and click on Go.
    Make sure to remove ~ symbol.
    Then open Application Support > Adobe folders.
    Trash AAMUpdater, Adobe Application manager, OOBE folders.
    Now Click on Finder and then hold Command + Shift + U keys on your keypad.
    It will open utilities folder.
    Trash Adobe Creative Cloud and Adobe Application Manager folders
    Download and Run CC cleaner tool from below link
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
    Accept the license agreement and click on Adobe Application Manager
    Then click on clean up selected
    Close the window
    Download and install Creative Cloud App from below link
    Free Creative Cloud | Download Adobe Creative Cloud free trial

  • Trying to install Creative Cloud Packager.

    Runs for a while then error message A12E1 appears.  What am I doing wrong? I clicked on the Get Started button from the email after paying for our user license for Creative Cloud. All previously installed Creative Cloud trial products have been uninstalled from the PC I'm trying to install on. I've had the license for several days and still can't get the products installed.

    Seems the email from Adobe sent me to Creative Cloud Package Launcher when it should have directed me to Creative Cloud installer for Teams.  Problem resolved.

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