Unable to launch service engine on UC560

Having UC560, I cannot open session to service engine to perform factory reset. Here is what I've tried to do.
1. Copy factory config UC560-T1E1-K9-factory-8.6.0.cfg to startup-config and power-down/power-up UC560.
2. Then try to enter service engine with the following command:
service-module integrated-Service-Engine 0/0 se
But it stuck on the following message:
Trying 10.1.10.2, 2002 ...
Connection timed out; remote host not responding
3. OK, here is my show ip interface brief:
Interface                  IP-Address      OK? Method Status                Protocol
GigabitEthernet0/0         192.168.1.210   YES DHCP   up                    up     
In0/0                      10.1.10.2       YES TFTP   up                    up     
GigabitEthernet0/1/0       unassigned      YES unset  up                    down   
GigabitEthernet0/1/1       unassigned      YES unset  up                    down   
GigabitEthernet0/1/2       unassigned      YES unset  up                    up     
GigabitEthernet0/1/3       unassigned      YES unset  up                    up     
Vlan1                      192.168.10.1    YES NVRAM  up                    up     
Vlan90                     10.1.10.2       YES NVRAM  up                    down   
Vlan100                    10.1.1.1        YES NVRAM  up                    down   
NVI0                       unassigned      YES unset  administratively down down
I see that Vlan90 and In0/0 have got the same IP. Here is my show ip route:
S*    0.0.0.0/0 [254/0] via 192.168.1.130
      192.168.1.0/24 is variably subnetted, 2 subnets, 2 masks
C        192.168.1.0/24 is directly connected, GigabitEthernet0/0
L        192.168.1.210/32 is directly connected, GigabitEthernet0/0
      192.168.10.0/24 is variably subnetted, 2 subnets, 2 masks
C        192.168.10.0/24 is directly connected, Vlan1
L        192.168.10.1/32 is directly connected, Vlan1
So I see no rutes for 10.1.10.0 subnet.
4. OK, here is Integrated-Service-Engine0/0 interface:
interface Integrated-Service-Engine0/0
description Interface used to manage integrated application module
ip unnumbered Vlan90
ip nat inside
ip virtual-reassembly in
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
And here is Vlan90 interface:
interface Vlan90
description $FW_INSIDE$
ip address 10.1.10.2 255.255.255.252
ip access-group 101 in
ip nat inside
ip virtual-reassembly in
5. Next, here is route to 10.1.10.1:
ip route 10.1.10.1 255.255.255.255 Vlan90
As I see, the /32 mask is insane, so I change it to /24:
ip route 10.1.10.0 255.255.255.0 Vlan90
6. Next, I try to enter service engine again but still no luck with the same error.
What's wrong with the configuration?

Unfortunately, that didn't help, but the following configuration did the trick:
UC560#show run interface loopback 0
Building configuration...
Current configuration : 63 bytes
interface Loopback0
ip address 10.1.20.2 255.255.255.0
end
UC560#show run interface integrated-Service-Engine 0/0
Building configuration...
Current configuration : 276 bytes
interface Integrated-Service-Engine0/0
description Interface used to manage integrated application module
ip unnumbered Loopback0
ip nat inside
ip virtual-reassembly in
service-module ip address 10.1.20.1 255.255.255.0
service-module ip default-gateway 10.1.20.2
end
UC560#show run interface gigabitEthernet 0/1/3
Building configuration...
Current configuration : 223 bytes
interface GigabitEthernet0/1/3
description Interface used to communicate with integrated service module
no ip address
service-module ip address 10.1.20.1 255.255.255.0
service-module ip default-gateway 10.1.20.2
end
UC560#show ip route
Gateway of last resort is not set
      10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
C        10.1.20.0/24 is directly connected, Loopback0
S        10.1.20.1/32 is directly connected, Loopback0
L        10.1.20.2/32 is directly connected, Loopback0
      192.168.10.0/24 is variably subnetted, 2 subnets, 2 masks
C        192.168.10.0/24 is directly connected, Vlan1
L        192.168.10.1/32 is directly connected, Vlan1

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    Hi, I've missed three weeks of classes because of the same error listed above.  Everything was fine and Blackboard Collaborate Elluminate worked almost effortlessly for 5 or 6 weeks.  Suddenly I tried to log in for a live lecture and this error occurred.  Other students were having trouble and still are.  Tech support at the school couldn't fix it, so they referred me to Blackboard Collaborate tech support (level 2).  They haven't been able to fix it either.  They recommended the same steps listed at the top of this email.  I executed all of them but still receive the same error.  Additionally, at one point, I was unable to install Java.  Funny things seem to happen when I get on the line with tech support to solve this problem, although funny things don't happen during the other work I do on this computer.  Technical language, I know.  :-)
    In an effort to pass the class, I am doing research on own to try to fix this and get into the lectures.
    I am getting the same error listed above but am not a developer and don't understand how to get to JNLP to enter the fix listed above (if someone has a hint, I'd love to try that fix).
    Any help would be very much appreciated. 
    System Info
    OS:  Windows 8
    Browsers:  IE (threw this one out), Chrome, Firefox, Safari (tested in all four)
    Sample of Recorded lectures I'm trying to access (missed live ones):
    1.  https://sas.elluminate.com/mr.jnlp?suid=M.60B248A725D4A32CA5B76ADD737480&sid=99
    2.  https://sas.elluminate.com/mr.jnlp?suid=M.439DBCFAF3A92D0CF4463E08F292FF&sid=99
    3.  https://sas.elluminate.com/mr.jnlp?suid=M.CEEE93FF5E74424C9522175933AEAB&sid=99
    4.  https://sas.elluminate.com/mr.jnlp?suid=M.5CBD227A9E691833B971171B71F3F5&sid=99
    5.  https://sas.elluminate.com/mr.jnlp?suid=M.A3B01958884535C4DA594910D08F3A&sid=99
    6.  https://sas.elluminate.com/mr.jnlp?suid=M.F7B438C6DDB82538CAFC2F4EF86FC4&sid=99
    7.  https://sas.elluminate.com/mr.jnlp?suid=M.B341AF2AE689D0DEFDCC7261ADA1DE&sid=99
    8.  https://sas.elluminate.com/mr.jnlp?suid=M.5EDE7727548758A71965665DE7B882&sid=99
    9.  https://sas.elluminate.com/mr.jnlp?suid=M.DF55C212D327654AE0969C0387E763&sid=99
    10.  https://sas.elluminate.com/mr.jnlp?suid=M.08C2668EDDCE02548EFB530E0A2370&sid=99
    Here are steps taken so far:
    1. Clear Java Installed Apps and Applets (Control Panel - Java 32-bit - SEttings - Delete files - Installed apps and applets - ok - ok - ok)
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    7.  Rebooted (something done all along the way to see if it helped)
    8.  Tried to access live classes and recordings from multiple lectures through Blackboard Collaborate Elluminate and received the same error (details included below)
    9.  Tried to access Blackboard Collaborate Elluminate with Windows firewall on, then Windows firewall off, then ZoneAlarm Extreme firewall on, then ZoneAlarm Extreme firewall off (and entire associated software package); when on, ZoneAlarm gives "super" trusted status to all parts of Java listed and gives green checkmarks for all parts of Java listed and all levels of security
    10.  End results so far:  receiving same error - nothing works
    Here's the error followed by a copy of all text from the details section.
    ERROR INFO BEGIN (my note on beginning of actual error language)
    Application Error
    Unable to launch the application.
    Name:  Blackboard Collaborate
    Publisher:  Blackboard Collaborate
    Location:  https://.../classroom-full.jar
    ERROR INFO END (my note on end of actual error language)
    ERROR More Information BEGIN
    Error:  Unable to load resource:  https://na-downloads.elluminate.com/web/download/12.5/video-client-windows-x86.jar
    ERROR More Information END
    DETAILS BEGIN
    Details - Launch File Tab
    <jnlp spec="1.5+" codebase="https://na-downloads.elluminate.com/web/download/12.5">
      <information>
        <title>Blackboard Collaborate</title>
        <vendor>Blackboard Collaborate</vendor>
        <description>Blackboard Collaborate Virtual Classroom</description>
        <icon href="gemini.png"/>
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        <nativelib href="audio-client-macosx-x86.jar"/>
        <nativelib href="audio-client-ecelp-macosx-x86.jar"/>
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        <nativelib href="classroom-gui-macosx-x86.jar"/>
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        <nativelib href="classroom-browser-macosx-x86_64.jar"/>
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        <nativelib href="audio-client-webrtc-macosx-x86_64.jar"/>
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        <nativelib href="video-client-macosx-x86_64.jar"/>
        <nativelib href="audio-client-ecelp-macosx-x86_64.jar"/>
        <nativelib href="appshare-client-macosx-x86_64.jar"/>
        <jar href="engine-webkit-3.3.jar"/>
      </resources>
      <resources os="Windows">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
      </resources>
      <resources os="Windows" arch="x86">
        <nativelib href="video-client-windows-x86.jar"/>
        <nativelib href="audio-client-windows-x86.jar"/>
        <nativelib href="audio-client-ecelp-windows-x86.jar"/>
        <nativelib href="classroom-util-platform-windows-x86.jar"/>
        <nativelib href="appshare-client-windows-x86.jar"/>
        <nativelib href="audio-client-webrtc-windows-x86.jar"/>
        <nativelib href="classroom-gui-windows-x86.jar"/>
      </resources>
      <resources os="Windows" arch="x86_64 amd64">
        <nativelib href="audio-client-webrtc-windows-x86_64.jar"/>
        <nativelib href="classroom-util-platform-windows-x86_64.jar"/>
        <nativelib href="audio-client-windows-x86_64.jar"/>
        <nativelib href="video-client-windows-x86_64.jar"/>
        <nativelib href="audio-client-ecelp-windows-x86_64.jar"/>
        <nativelib href="classroom-gui-windows-x86_64.jar"/>
        <nativelib href="appshare-client-windows-x86_64.jar"/>
      </resources>
      <resources os="SunOS" arch="sparc">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
        <nativelib href="appshare-client-solaris-sparc.jar"/>
        <nativelib href="audio-client-ecelp-solaris-sparc.jar"/>
        <nativelib href="classroom-gui-solaris-sparc.jar"/>
      </resources>
      <resources os="Linux">
        <j2se version="1.6+" java-vm-args="-Xincgc" initial-heap-size="512m" max-heap-size="512m"/>
      </resources>
      <resources os="Linux" arch="i386 x86">
        <nativelib href="classroom-gui-linux-x86.jar"/>
        <nativelib href="audio-client-ecelp-linux-x86.jar"/>
        <nativelib href="appshare-client-linux-x86.jar"/>
        <nativelib href="video-client-linux-x86.jar"/>
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      <resources os="Linux" arch="x86_64 amd64">
        <nativelib href="audio-client-ecelp-linux-x86_64.jar"/>
        <nativelib href="appshare-client-linux-x86_64.jar"/>
        <nativelib href="video-client-linux-x86_64.jar"/>
        <nativelib href="classroom-gui-linux-x86_64.jar"/>
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      <resources locale="ar">
        <jar href="lang-ar.jar"/>
      </resources>
      <resources locale="bg">
        <jar href="lang-bg.jar"/>
      </resources>
      <resources locale="cy">
        <jar href="lang-cy.jar"/>
      </resources>
      <resources locale="da">
        <jar href="lang-da.jar"/>
      </resources>
      <resources locale="de">
        <jar href="lang-de.jar"/>
      </resources>
      <resources locale="en_GB">
        <jar href="lang-en_GB.jar"/>
      </resources>
      <resources locale="es">
        <jar href="lang-es.jar"/>
      </resources>
      <resources locale="fr">
        <jar href="lang-fr.jar"/>
      </resources>
      <resources locale="it">
        <jar href="lang-it.jar"/>
      </resources>
      <resources locale="iw">
        <jar href="lang-iw.jar"/>
      </resources>
      <resources locale="ja">
        <jar href="lang-ja.jar"/>
      </resources>
      <resources locale="ko">
        <jar href="lang-ko.jar"/>
      </resources>
      <resources locale="nl">
        <jar href="lang-nl.jar"/>
      </resources>
      <resources locale="pl">
        <jar href="lang-pl.jar"/>
      </resources>
      <resources locale="pt_BR">
        <jar href="lang-pt_BR.jar"/>
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      <resources locale="ru">
        <jar href="lang-ru.jar"/>
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      <resources locale="vi">
        <jar href="lang-vi.jar"/>
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      <resources locale="zh_TW">
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      <resources>
        <j2se version="1.6+" initial-heap-size="512m" max-heap-size="512m"/>
        <property name="sun.jnu.encoding" value="UTF-8"/>
        <property name="apple.laf.useScreenMenuBar" value="true"/>
        <property name="apple.awt.window.position.forceSafeProgrammaticPositioning" value="false"/>
        <property name="jnlp.packEnabled" value="true"/>
        <jar href="classroom-full.jar" main="true"/>
        <jar href="guice-2.0-no_aop.jar"/>
        <jar href="classroom-mrf.jar"/>
        <jar href="classroom-version.jar"/>
        <jar href="classroom-util.jar"/>
        <jar href="classroom-capture.jar"/>
        <jar href="extra.jar"/>
        <jar href="classroom-gui.jar"/>
        <jar href="jinx-core.jar"/>
        <jar href="classroom-core.jar"/>
        <jar href="classroom-mlf.jar"/>
        <jar href="classroom-session.jar"/>
        <jar href="classroom-feature.jar"/>
        <jar href="classroom-imps.jar"/>
        <jar href="classroom-location.jar"/>
        <jar href="classroom-swing.jar"/>
        <jar href="wsfix.jar"/>
        <jar href="classroom-app.jar"/>
        <jar href="view-core.jar"/>
        <jar href="jinx-client.jar"/>
        <jar href="view-client.jar"/>
        <jar href="video-core.jar"/>
        <jar href="command-engine.jar"/>
        <jar href="video-client.jar"/>
        <jar href="online-client.jar"/>
        <jar href="recorder-core.jar"/>
        <jar href="recorder-client.jar"/>
        <jar href="chair-core.jar"/>
        <jar href="chair-client.jar"/>
        <jar href="chat-core.jar"/>
        <jar href="chat-client.jar"/>
        <jar href="polling-core.jar"/>
        <jar href="polling-client.jar"/>
        <jar href="starttime-core.jar"/>
        <jar href="starttime-client.jar"/>
        <jar href="jdom-1.0.jar"/>
        <jar href="profile-core.jar"/>
        <jar href="profile-client.jar"/>
        <jar href="player-client.jar"/>
        <jar href="hand-core.jar"/>
        <jar href="hand-client.jar"/>
        <jar href="notes-core.jar"/>
        <jar href="notes-client.jar"/>
        <jar href="participant-core.jar"/>
        <jar href="participant-client.jar"/>
        <jar href="calculator-core.jar"/>
        <jar href="calculator-client.jar"/>
        <jar href="transfer-core.jar"/>
        <jar href="transfer-client.jar"/>
        <jar href="timer-core.jar"/>
        <jar href="timer-client.jar"/>
        <jar href="whiteboard-core.jar"/>
        <jar href="whiteboard-palette.jar"/>
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    Legacy Port: 8001
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    Session timeout in mins: 30
    DB backup in days: 2
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    Service Version: 7.4.0.38
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    Operation Status: Up
    Service Name: WIPS
    Service Version: 1.0.4041.0
    Admin Status: Disabled
    Operation Status: Down
    Service Name: Mobile Concierge Service
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    Admin Status: Enabled
    Operation Status: Up
    Service Name: Location Analytics Service
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    Operation Status: Up
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    Server current time: Mon Mar 04 09:39:45 CET 2013
    Server timezone: Europe/Ljubljana
    Server timezone offset: 3600000
    Restarts: 6
    Used Memory (bytes): 66655704
    Allocated Memory (bytes): 133169152
    Max Memory (bytes): 477233152
    DB virtual memory (kbytes): 0
    DB virtual memory limit (bytes): 0
    DB disk memory (bytes): 2137466496
    DB free size (kbytes): 0
    Active Sessions
    Session ID: 16978
    Session User ID: 1
    Session IP Address: 10.13.7.15
    Session start time: Mon Mar 04 09:38:17 CET 2013
    Session last access time: Mon Mar 04 09:38:19 CET 2013
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    IP Address: 10.13.7.5
    Last Updated: Fri Mar 01 11:43:04 CET 2013
    Context Aware Service
    Total Active Elements(Wireless Clients, Tags, Rogue APs, Rogue Clients, Interferers, Wired Clients): 25
    Active Wireless Clients: 13
    Active Tags: 0
    Active Rogue APs: 11
    Active Rogue Clients: 1
    Active Interferers: 0
    Active Wired Clients: 0
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    Wireless Clients Not Tracked due to the limiting: 0
    Tags Not Tracked due to the limiting: 0
    Rogue APs Not Tracked due to the limiting: 0
    Rogue Clients Not Tracked due to the limiting: 0
    Interferers Not Tracked due to the limiting: 0
    Wired Clients Not Tracked due to the limiting: 0
    Total Elements(Wireless Clients, Rogue APs, Rogue Clients, Interferers, Wired Clients) Not Tracked due to the limiting: 0
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    Admin Status: Disabled
    Operation Status: Down
    Subservice Name: Cisco Tag Engine
    Admin Status: Enabled
    Operation Status: Up
    Regards,
    Jelena

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