Unable to log in to network homes after rebuilding directory

I am running an Xserve with system Version 10.4.7 (build 8J135) as an Open directory Master. My primary clients are Power Mac G5's running 10.4.7 as well. We are running networked home directories through afp. Just updated both systems this summer.
All was working fine until the first day of classes. Trying to fix a minor problem I seem to have created a bigger one. Laying the original problem aside, (lets just say that deleting the 80 user directory without a viable back-up was not the correct solution) after I reentered all the users by hand I started getting this message when I attempted to login with any of the network accounts:
“You are unable to connect to the user “Knewtson” at this time. Logging in to the account failed because an error occurred. The home folder for this user is located on an AFP or SMB server. Contact your system administrator for help.”
I did contact my IT support person and the two of us spent several days trying different options on multiple servers with multiple clients. What we finally discovered was this: If I delete a user and rebuild them exactly the same it would start working correctly.
So, I came in this morning and (for a second time this week) reentered all of the users. As I did this I periodically tested the new users on several of the lab computers to make sure all was working correctly. All was well when I finished.
Then I began adding the new users for this semester. I only added one before it all broke again. About half of the machines in the lab started giving me the same error message. In frustration I rebooted the server and all of the workstations in the Lab… now I get the error message on all of the machines.
Through all of this afp and password authentication has never failed. I can connect to the server through the network browser with any one of the user accounts and have all of the right file permissions and access to the correct home directories.
Checking the log files this seems to be the error I find associated to each failed attempt:
LDAP Log:
Sep 9 22:54:53 gtc110 slapd[50]: SASL [conn=445] Failure: no user in database\n
In the came second I get this in the Password service log.
Password Service log:
Sep 9 2006 22:54:02 RSAVALIDATE: success.
Sep 9 2006 22:54:02 AUTH2: {0x45032389555c13fe000000cd000000cd, Knewtson } DIGEST-MD5 authentication succeeded.
Sep 9 2006 22:54:02 QUIT: {0x45032389555c13fe000000cd000000cd, Knewtson } disconnected.
Anybody have any suggestions? Please.
Power Mac G5 Quad (office) Xserve G4 (server) Mac OS X (10.4.7) OSX Lab Manager
Power Mac G5 Quad Mac OS X (10.4.7) OSX Lab Manager

The server is not serving DNS. On campus we use two different DNS servers and both the clients and the X serve seem to be bound correctly for forward and reverse lookups. My friend in IT is checking with the administrator of the DNS server to varify that this is correct. but I am afraid this is not my problem.
I did find another error in the LDAP log.
Sep 11 03:15:04 gtc110 slapd[50]: do_search: invalid dn (cn=mounts, dc=gtc110,cd=shaw,dc=wmich,dc=edu)\n
Sep 11 03:15:04 gtc110 slapd[50]: do_search: invalid dn (cn=groups, dc=gtc110,cd=shaw,dc=wmich,dc=edu)\n
Kerbrose in no running on the server either, and the machine fails to Kerbrosize with any log-in. I do not have a need to have Kerbros running so I haven't worried about this.
Problem Continues.

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Zenworks unable to log into the network

We have a Zenworks Configuration Management 11.2.2 environment with Active Directory authentication. The User source was pointing at a particular Domain controller with SSL authentication and working just fine. Today, the Domain Controller went down and I had to change it to another DC. I updated the certificate for the new DC and switched to it with no problems in the Zenworks Console. Now when users are logging into PCs with the agent installed it will generate an error and not authenticate to Zenworks. You are able to hit 'cancel' and login to the computer. If you try to manually login to the agent it will generate the following error:
"zenworks unable to log into the network because the login credentials or the server certificate is incorrect"
In the console, I am able to verify the User Source connection is correct and communicating properly. I have turned SSL on/off, switched the DC server back to the original authenticating server, and rebooted all the servers but I still get this error even on the Zenworks server themselves. I'm not sure what else to check. I found a thread with a similar issue but there resolution was to blow away the server and start from scratch. That is not a viable option for me as this system is fully set up and in production.
Any insight would greatly be appreciated.

I would start by testing LDAP Connectivity to the new server using a
native LDAP Toool. (Caution - Some MS LDAP Tools may not even use LDAP
but Use Std Windows Networking.)
On 4/22/2013 5:26 PM, scotholl wrote:
>
> We have a Zenworks Configuration Management 11.2.2 environment with
> Active Directory authentication. The User source was pointing at a
> particular Domain controller with SSL authentication and working just
> fine. Today, the Domain Controller went down and I had to change it to
> another DC. I updated the certificate for the new DC and switched to it
> with no problems in the Zenworks Console. Now when users are logging
> into PCs with the agent installed it will generate an error and not
> authenticate to Zenworks. You are able to hit 'cancel' and login to the
> computer. If you try to manually login to the agent it will generate
> the following error:
>
> "zenworks unable to log into the network because the login credentials
> or the server certificate is incorrect"
>
> In the console, I am able to verify the User Source connection is
> correct and communicating properly. I have turned SSL on/off, switched
> the DC server back to the original authenticating server, and rebooted
> all the servers but I still get this error even on the Zenworks server
> themselves. I'm not sure what else to check. I found a thread with a
> similar issue but there resolution was to blow away the server and start
> from scratch. That is not a viable option for me as this system is
> fully set up and in production.
>
> Any insight would greatly be appreciated.
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Knowledge Partner
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

Unable to log in to user account after installing windows 7 using Bootcamp

Hi everyone,
I need help. I have been at it for days, I have googled every which way but I am not able to fix this. Basically my problem is that I am unable to log in to my user account after I used Bootcamp to install windows 7. I will explain what I did up until I couldn't log in.
I backed up my user account using Time Machine(I was logged in as the user). The account had FileVault activated and I neglected to disable FileVault before back up. I just didn't think to, it did not even occur to me! Then I partitioned Macintosh HD, I was doing this with my step son and he thought we were supposed to partition the hard drive first before running Bootcamp! After that was done, I couldn't run Bootcamp because obviously we had whipped the HD clean! Anyway, I reinstalled the OS X using the internet, after which I run Bootcamp and successfully installed windows 7. Then I went on to restore my account using Time Machine, only when I try to log in I get the error message "you are unable to log in to the user account at this time". I tried every possible solution I could find on here, including creating a new admin account, deleting the old account but saving the user folder and then routing the new account to the old user folder. Still nothing. I have tried logging in as a root user, reset the master password and deleted FileVault files from Library/keychain in the hope I would access the user account, but to no avail. What's more is that I can't even see the sparse bundle or sparse image files that people keep referring too. I can't even find it on the Time Machine back up! I then thought I would cut my losses and try system recovery using Stellar Phoenix Mac Data Recovery (cost me £81) but it did not recover any of my photos, music, videos or documents.
I honestly can't come to terms with the fact that I am unable to login to an account with 3 years worth of pictures and documents. I am having a hard time letting go. Is there anyway possible to crack this?
Thank you in advance.
By the way, I am running Mountain Lion OX 10.8.4 on MacBook mid 2010

I have this exact problem. Installed Bootcamp on a networked iMac running Mountain lion and and can no longer log in to my Mac user account. Would love if any of the pro users on here can shed a bit of light.

10.6.8 Unable to log into the network after update

07-31-2011
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It's not a very descriptive message but I checked online for some help but couldn't find much. This issue specifically happened after the latest server updates. I know I could use time machine and fix it, I fixed it before that way, but I would like to find a resolution for this issue if there is one.
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After contacting Apple support I was told to rebind the machine to the server which did work initially. I was able to log in with my network login but when i shut down the machine later and tried to boot up and log back in, i was presented with the same error.
I attempted the same resolution and rebinded the machine but this time it didn't work. I tried multiple times but have had no success.

Unable to log in to BlackBerry ID after OS10.3 update - Now playing tennis with BB Help and my service provider

I am running OS 10.3.1.1779 on my BB Q10 and recently purchased a BB Classic thus wanted to switch device.
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I am able to sign in to my BBID from comp and from mobile web on device but not from the BlackBerry App World or Hub. I enter my email and then password, after a few seconds the password field goes blank. It logs incorrect password attempts but in not logging in with correct password.
I tweeted BlackBerry help who suggested a device wipe. I sadly do not have a recent back up and need ALL the contacts i currently have and thus that is not an option. They then suggested I contact BlackBerry Technical Support with my service provider (Safaricom Kenya) - they have never heard of it and asked me to contact BlackBerry directly.
I am at my wits end as I can neither migrate to my recently purchased Classic and neither can I use my BB Q10 without the following message popping up in my hub every time I open an app:
BlackBerry ID
One or more applications/services require you to verify your BlackBerry ID.
ADDITIONAL INFORMATION:
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I scoured the net and saw many similar issues. KB35119 is the closest I came to in finding a similar error on the Knowledge base and it has no resolution.
I am extremely frustrated and dissatisfied with this issue. Does anyone have an idea of what could be the issue or way around this.
Thank you.

Dear Blackberry,
I am experiencing the exact same problem, is there already a solution available?
regards,
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Cannot log into windows network account after Bootcamp install

Hi All,
I have a 27" Intel i3 iMac with Mountain Lion 10.8.7. Its connected to a windows server. To access my account on the Mac I log in with a username and password. Yesterday I had Bootcamp with a 32bit version of Windows installed. After the Windows was installed successfully, my 'Helpdesk' had to remote access in and run patches on the windows installation. All good so far.
I tried to log into my mac account this morning with username and password. There is a little red light beside your username. I had no luck what so ever. My account has vanished of my mac. I could 'locally' log in under the adminstrator account. There was no sign of my account in the users & groups.
I had back upped my files except for the download folder. I eventually found the download folder and was able to back that up.
please please can someone explain what has happened here.
My IT guy has no Apple trianing and wants to remove my mac and replace it with the a PC because they support them. I feel it was a bad bootcamp installtion done by the IT tech, he did mention that he installed a 32 bit windows instead of a 64 bit. Its lack of trainign and understanding that has caused this.
I am trying to make an argument to say that it was simplay a bad Bootcamp installtion and try and find simliar cases to back it up.
Please help

Mac partition was still there as I was able to log into the Administrator account on the mac. But when I went into users and groups there was no sign of my account. I'll agree it was a bad install, jsut need to explain it and back it up so that I can make that argument.
thansk

I am unable to log in to my home IMac from a different computer with my apple ID, and would like to know how to do so

I am unable to access my IMac in New York from my sister's IMac in California using my Apple User name and ID. What must I do
to be able to see my mail, access my Itunes account, etc. What steps must I follow?

If you want to create a new account make sure you sign out of everything via the settings. (ICloud, iTunes, facetime, messages, etc) APPS: since the apps were downloaded with a different apple ID, you will always need to use the password for the apple ID that downloaded that particular APP when it needs to be updated. Unless it is free, you can simply delete it and download it under the new apple ID. As for the music, you can keep it on the IOS device, but if it's accidentally deleted, you'd have to sign back into the original account and download from the cloud. (But, you risk getting the 90 day lockout. )

Unable to log into the network because the Cached login information is not

ZCM 11.2.3a
Did not yet have time to upgrade to 11.2.4
Random users get this problem.
Exactly as described here:
https://forums.novell.com/novell-pro...login-zcm.html
I can do zac reg -g https://dns-of-zcm-server
and that will allow user login OK
But if I delete local profile & then change user password in eDir & try to
login again same error happens
That is just madness!
Seb

Originally Posted by spond
Sebastian,
you'd need to capture some logs - just because it's got the same
symptoms, doesn't mean it has the same cause
Shaun Pond
Difficult to duplicate, did you notice the random bit?
I am sorry, but error is identical. Surely there should be a different error returned for different issues? Or is it just a generic one for every/any thing?
Why would
zac reg -g
fix it each time?

Where can I find log files for users logging into network homes?

We're running an open directory master and are using AFP on another server to host our network homes. I was asked to find a log of users logged into their network homes on a specific date and I'm starting to wonder if that's actually a log that exists. I've checked the OD logs and in one of the password logs I can see users have authenticated but it doesn't say specifically to what (so it just lists they logged into something). The AFP logs just show specific files being accessed without usernames. So what am I missing? What log would I check?
Thanks for your help!!

File Zilla is a dedicated ftp client that you use to upload your published web site to your server.
I would suggest that you perhaps consider using Cyberduck instead as this might be easier. Cyberduck is a dedicated ftp client in the same way that File Zilla is.
To be able to upload what you need is your published website. Open iWeb and select the site that you want to publish and then select publish to a local folder and your site will then be published to your desktop. You then upload this to your server using Cyberduck or File Zilla.

Network home folders owned by (unknown) user.

I am seeing something strange happening and i will try and describe it as best as i can.
This is happening in a middle school with about 750 users, 150 emacs(10.3.9) and 1 xserve(10.4.?).
I am not sure if this is a capacity issue but it seems to happen when there are lots of users trying to log into the computers. There are several different work groups the students can choose from when they log in and at any one time there may be 60 to 100 users logged in with network home folders and 1 or 2 other auto mounting share points.
Occasionally a few users will not be able to log in. A closer look will show that they are able to get passed the login screen and choose a workgroup and actually log into a desktop environment but they are not able to access their home folder. If you try and access anything in their home folder you will get an error msg informing you that you do not have sufficient access privilages. Of course the documents folder that normally sits on the dock is displayed as a question mark, and trying to launch any application will fail as it cant access the prefs file stored in the users library folder in their network home folder.
There are a couple different scenarios i have observed when looking at the permission information on the home folders.
Scenario one: when i look at the permissions on the home folder using get info tool, the owner is a completely different user. Doing an ls -sl from the command line shows the same information.
Scenario two: when i look at the permissions on the home folder using the get info tool the owner is (unknown). Doing an ls -al from the command line will show the owner as being a number. I assume this is a uid number, and the number is usually a uid that does not show up in workgroup managers current list of users, and i assume this is why the get info tool reports the owner as being (unknown).
I can fix the home folder by using a chown -r but dont know why this is happening to begin with.
Does anyone have any ideas or suggestions.
I have done some research on google but have not come up with anything concrete.
Help
Mark
SD34

This is not a definitive answer, but you are certainly pushing the capabilities of a single XServe. As best I understand it, the XServe is really meant to be part of a deployment of OS X server in an environment such as yours. You should really have at least one replica server for authentication purposes and a separate device, such as an XServe RAID, or at least another server to house network home folders. You should at least consider getting another box, even a dual G5 or Mac pro, make it a replica, and split the home dirs between the new box and the XServe. Think about it. You have a lot of users authenticating a buncg of shares and at the same time a bunch of users zipping all sorts of big and little dats files (like office or appleworks files) as well as all the web browser chache files and whatever other cache files are flying around. That's an awful lot for the XServe's network connection, nevermind the read/writes on the HD.
So honestly, it would be really tough to tell if there;s just a bottleneck causing issues, or some other software/configuration error with that much traffic to a single server.
And this is in no way meant to be a lecture - I learned a lot by trying a similar feat on my network

Using Illustrator with Network home users

We have approx 300 macs all binding to an open directory server, all users log in with network home folders.
We have InDesign, Photoshop and Illustrator installed locally on all machines.
InDesign and Photoshop launch fine, but Illustrator bounces in the dock for 20 seconds, then does nothing, causing the user to force quit.
I have done all the normal things, preferences, permissions, new user created etc.
A local account, (non-admin, or admin) works fine. I am NOT going to go around to 300 systems and create and manage a local account just so people can use Illustrator, that is insane, so.. what are the alternatives?
Does Illustrator have a problem with network mounted preferences? Because that is the only part I can see as affecting this.
Can you make Illustrator use a local TEMP or /tmp folder for preferences?
Do I just have to let everyone keep using Quark 8 forever? (Not likely)
Thanks in advance.

This definitely sounds like something you might want to take up with Adobe Customer Support. (In case you didn't know, the people here are just other users, like yourself).
If your company bought 300+ licenses, I'm sure they'd be willing to help.
Will they be able to solve the problem? Well, that's a different issue altogether.

Safari and Server Admin slow to launch on a Network Home Directory

I have an issue with Safari and Server Admin that started two days ago. When you attempt to launch Safari or Server Admin while logged into a Network Home Directory on an Intel Mac it will bounce about 10 times, stop bouncing, and then about a minute later launch and act normal. If you quit and reopen Safari you have to wait again. Server Admin exhibits similar behavior, although the delay is longer and there are long pauses while using the program. The network home folder is on an afp share on an Intel XServe w/ 10.5.5 and 4gb of ram.
Troubleshooting steps already done:
1. Same intel mac with a local user, Safari and Server Admin launches normally.
2. Same intel mac with a portable home directory user, Safari and Server Admin launches normally.
3. Same intel mac with a different network home directory user, Safari and Server Admin have the long delay.
4. Different intel mac with a network home directory user, Safari and Server Admin have the long delay.
5. Different intel mac with a local user, Safari and Server Admin launches normally.
6. Different intel mac with a portable home directory user, Safari and Server Admin launches normally.
7. PPC mac with same network home directory user, Safari and Server Admin launches normally.
8. Checked forward and reverse DNS lookups for the home directory servers.
9. Checked entire DNS zone for forward and reverse lookups.
10. These exact same symptoms began occurring the same day at another site I manage with a separate DNS and Open Directory structure in another city.
11. All other programs appear to behave normally as far as I've been able to tell.
I have the feeling that something strange is going on with DNS and Server Admin and Safari are trying to resolve something, time out, then try to act normally. I don't know why it would just affect intel macs. In addition, there were no setting changes or DNS alterations that happened that I am aware of. These symptoms are also happening at another site that I manage with a completely separate DNS and Open Directory structure. I'm puzzled, any help would be appreciated.

Upgraded to 10.5.6 and the issue disappeared. I don't know what what wrong, but I think it was DNS related...

You are unable to log in...; Network Home directories; 10.4 & 10.5 Servers

I have a solution!
Note: this is a new post because all previous posts dealing with this topic have been archived, MANY without an answer.
Problem:
Users with Network Home directories can't log in. After entering their correct username and password, the following error message appears:
"You are unable to login to the user account 'username' at this time. Logging in to the account failed because an error occurred."
Problem occurs with v10.5 Leopard client attempting to login to a Network Home directory hosted on a v10.4 Tiger server.
_Significant Troubleshooting Symptom:_
Client mac Console log (all Messages) contains the following entry at the time the user attempted to login to their Network Home directory:
authorizationhost[509] ERROR | -[HomeDirMounter
mountNetworkHomeWithURL:attributes:dir:Path:username:] |
PremountHomeDirectoryWith Authentication( url=afp://server.example.com/Homes, homedir=
/Network/Servers/server.example.com/Volumes/ServerHardDisk/Homes/username,
name=username )
returned 2
_Computing/Network Environment:_
v10.5 Leopard server doing: DNS; Open Directory with Kerberos for Single Sign-On; AFP for half of all users' Network Home directories.
v10.4 Tiger server doing: AFP for the other half of the Network Home directories. Also, note that Open Directory is not running on this server, BUT IT IS CONFIGURED (using Server Admin) as "Connected to a Directory System" and has joined the Kerberos realm on the v10.5 Leopard server.
v10.5 Leopard clients.
Solution:
v10.5 User Management manual
http://manuals.info.apple.com/enUS/User_Managementv10.5.pdf
says share points for Network Home directories have to have Guest Access ENABLED. See step 5 on page 117 and step 12 on page 118. Note that these are two different settings, but seem consistent with each other.
I had followed/complied/set Guest Access according to steps 5 (page 117) and 12 (page 118) on BOTH the v10.5 Leopard AND the v10.4 Tiger servers. The solution that allows users to log on normally is:
Uncheck/disable Guest Access (as set in step 12 page 118) for the v10.4 Leopard server only. Leave "Share this item using AFP" checked. Uncheck "Allow AFP guest access."
The above worked for me. Your milage may vary. If anyone knows how to report this to Apple for fixing in the server software and/or clarification in User Management manual, please do. If anyone knows that this solution "breaks" other stuff, please post back.

Other posts that dealt with this same issue and other potential solutions:
http://discussions.apple.com/thread.jspa?messageID=5700241&#5700241
http://discussions.apple.com/thread.jspa?messageID=5784186&#5784186
http://discussions.apple.com/thread.jspa?threadID=1215039&start=0&tstart=0
http://discussions.apple.com/thread.jspa?messageID=9204496&#9204496
http://discussions.apple.com/thread.jspa?threadID=1522353&start=0&tstart=0
http://discussions.apple.com/thread.jspa?messageID=10226660&#10226660

TS4268 After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

Hi andrea110,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
The settings are the same for iOS 7:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755?viewlocale=en_US
Cheers,
- Judy

MacAir using AD for authentication. In AD, there is a network home assigned to that user. When logging into that account on the Mac, it takes 1-2 minutes after entering credentials, before displaying an error that it could not connect to it, every time.

In our AD, all users have a network home that is set (smb://home for example). For some of our Mac users using AD for authentication, there is a 1-2 minute delay between entering their credentials and the OS being presented. The OS does not present itself until the user dismisses the alert: "There was a problem connecting to server home".Local users on the same machines do not have that problem.
It remains in the dock as User's Network Home as a ? that I am unable to remove, and there is also a 'Unknown' in the log-in items for the user as well (that I am also unable to remove).
Is there anyway to disable this share? Or to stop the Mac from trying to connect to it before loading the OS?

In our AD, all users have a network home that is set (smb://home for example). For some of our Mac users using AD for authentication, there is a 1-2 minute delay between entering their credentials and the OS being presented. The OS does not present itself until the user dismisses the alert: "There was a problem connecting to server home".Local users on the same machines do not have that problem.
It remains in the dock as User's Network Home as a ? that I am unable to remove, and there is also a 'Unknown' in the log-in items for the user as well (that I am also unable to remove).
Is there anyway to disable this share? Or to stop the Mac from trying to connect to it before loading the OS?

Unable to log in to network homes after rebuilding directory

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