Unable to resolve problem with HP Laserjet 2100

I connected an HP Laserjet 2100 to my Mac Pro using a Belkin parallel to USB cable. I installed the latest Mac driver for this printer off the HP web site. The Printer Setup Utility recognized the printer and I was able to add it. So far so good. However, when I print I get something at the top of the page that says Acrobat 3 and then the title of document. Nothing else. Can someone offer an answer and a fix. Thank you.

I'd recommend getting the HP JetDirect 600N print server module and running it as a networked printer. Not to certain that the Belkin parallel to USB is going to be well supported on Mac.

Similar Messages

I have a problem with HP laserJet P2055dn... Has anyone resolved this issue??

I have a problem with HP laserJet P2055dn...
Since I changed OX to Mavericks, my macpro does not connect to the HP printer (laserJet P2055dn)
Has anyone had this issue? Anyone resolved this??

How do you force the printer driver to reinsall?
I delete the printer and re-added, but nothing changes.
All the forums topics concerning driver updates reference the App Store, but I cannot find anything there.
Nor I can download the driver from the vendor website, as it also redirects me to the App Store, where nothing happens.
I am new to Mac, so the question may be a silly one.
Thank you for your help.

Is Verizon unwilling or unable to fix problem with Account Owner(s)

A forum or Google search reveals several customers unhappy with how Verizon treats the account owners... count me as one. I'm sure there are many more customers who were equally unhappy but just accept Verizon's incompetence and complete the unnecessary gymnastics of un-registering accounts and then re-registering with a new username.
PROBLEM:
There are numerous scenarios that can cause a My Verizon account to have the Account Owner be listed with an incorrect telephone number. In my case, I had an account with AT&T and 3 additional numbers associated. As each account expired, I transferred the numbers to Verizon. The first account transferred was my 14yr old son. I registered a My Verizon account for management (my name & my userid) and eventually added the additional numbers, however, the Account Owner's phone number is listed as my son's cell.
Over the past 2 years (since I migrated to Verizon), I've had small problems with account notifications and other information being text to my son's cell. I've called numerous times and customer service says it's corrected, but eventually the problems return. Recently, I upgraded my phone and started using some new services like Backup Assistant and the fact that the Account Owner is associated with an incorrect number has caused even more trouble.
I simply want to keep my existing username for My Verizon and correct the cell phone number associated as the Account Owner. This should be extremely simple.
VERIZON'S SOLUTION:
"We can't do it". "Our systems don't allow us to make this change".
The Customer Service Department (or Lack of Customer Service Department) tells me that since they can't or are unwilling to do the necessary changes, their only solution is to force their customer to do their work. They will un-register the account and I can register again. There is no concern for the preferences of an existing customer (almost 3 years); there is no concern for the inconvenience caused to an existing customer who spends hundreds of dollars each month and thousands of dollars each year (I currently have 2 separate accounts with Verizon, 4 phones on my problem account and 4 phones on another for a total of 8 phones with data plans... do the math); there is no concern that I will now have to use a completely different username one that is no longer uniform with my other accounts; there is no concern that I will have to change any and all services that reference My Verizon. Quite simply... Verizon Wireless shows their Account Owners that they have no concern for us.
PROPER SOLUTION:
I have almost 25 years of Information Technology experience and over 3 years working with Call Centers (similar to Verizon's Customer Service), which explains in part why I find this so frustrating... the fix for this is SIMPLE!!! The real problem is that Verizon simply doesn't care enough to fix it because we are existing customers and not new customers.
Without going into specifics (nor could I since I don't have access to their systems), data for the My Verizon portal is contained within modifiable databases. These relational databases will be tied to other systems and other databases, but a modification of this type would just require that the portal be allowed to make the update to the appropriate field(s) within the appropriate database(s). If direct access is not attainable because of their design, it is still not too difficult to write an additional process to accommodate this change. These types of things are done everyday.
More importantly, even if Verizon was unable or unwilling to make these programming changes... I have no doubt that if Customer Service has an escalation process to their I.T. Department that a programmer with access to the application(s) and/or database(s) could easily make the change directly and almost immediately.
CONCLUSION:
Until now, my experience with Verizon has been mostly positive even to the point of recommending the carrier to friends and family. I've found their coverage area to meet my needs and the data speeds to be more than satisfactory. However, Verizon needs to remember that cellular service has essentially become a commodity and that customer retention is often based on other things than simply providing dial tone. With a monthly cell phone expense that rivals a car payment, I would think that Verizon would be more than willing to accommodate such a simple request to maintain a satisfied customer.
If you too are one of the many customers having issue with modifying the Account Owner, just resolve yourself that it appears Verizon is unwilling to make the simple correction to the My Verizon portal to satisfy our request.

I'm not 100% sure that I follow your reasoning, so please correct me if I misstate your opinions. I've numbered them so it will be easier to identify any mistakes I make.
1. Not allowing a user, customer service representative, or any Verizon representative to change the cell phone number associated with the Account Owner to another cell phone number on the same account is a security risk.
I'm not suggesting that I be allowed to change the name, social security number, or any other pertinent details related to establishing the original account. All the information pertaining to who is responsible for the bill remains the same with the single exception that the current associated cell phone number be changed to another number already listed on the account. In what possible manner is this a security risk? Frankly if the ability was enabled and someone either by mistake or incompetence made such a change the impact would simply be what I'm currently experiencing (inconvenience). Since in this hypothetical situation the ability to change this value is enabled, the "inconvenience" would easily be re-mediated by returning the value to its original state.
Furthermore, if there is some "security risk" that I'm over looking then an organization that is concerned about providing quality customer service would create procedures to accommodate customer requests and meet security requirements. Let's use a bank (with an obvious security vulnerability) and debit cards as an example. If I lose my debit card, I cannot go to my computer and print out a temporary debit card (very user friendly, but not secure). Some banks will allow you to go online and cancel the lost debit card while requesting a new one to be mailed to the address you have on file (user friendly and mostly secure). To solve this same problem at other banks might require you to go into the office and sign a form cancelling the lost debit card and confirming the address to mail you a new one (less user friendly, but highly secure). The Verizon equivalent, is me requesting that I add an existing bank account to my online banking and being told "We can't do it". However, because the bank cares so much about keeping me as a customer... they will delete my account, allow me to create another, possibly losing my historical data, have me change my username that I've been using for years, spend time adding all my online bill payments... all for the pleasure of staying their customer and getting to use their services as they should have been designed.
2. Making a software change that would allow users or CSR's to associate a different cell phone number on the account to the current Account Owner would be difficult and require downtime.
You give some time expounding this thought and I'm unaware of your web, application, and/or database experience... but I will try to address your concerns later. However, let's assume that you are correct and these changes will be difficult ("taking weeks to months"). The purpose of my post was whether Verizon was unwilling or unable to accommodate this customer request. You seem to be agreeing that Verizon is unwilling to make these changes, or at the very least, feel that Verizon has decided that the time and expense involved is of more importance than correcting an issue impacting their customers. I personally find the later equally disheartening as this has been an issue for many customers (you yourself mention experiencing the problem) and has been well documented through previous forum and Internet posts. Even by your estimations, if they had taken previous customer complaints seriously... this would have been fixed by now. Once again it seems the obvious answer is that Verizon may not consider customer service as an important factor as I do.
As far as your technology issues, I agree that more than a web page change would be required. I do take issue with comparing the change of a distributed application (operating system) that must be designed to support enumerable hardware components to the work required to makes changes to a web portal with a back-end in-house database. You could write an entire book detailing the differences between these two scenarios as they have very little in common, but I'll try to keep it focused to your points.
Coding
Coding an Operating System that must run on literally a multitude of hardware configurations and support an unending diversity of applications is an incredible endeavor and really never a finished product. Changes to an OS are constantly being made and the developers must consider hardware and software that they are not intimately familiar and occasionally even deal with 3rd parties to facilitate changes.
The change I'm advocating has a web component which would be replicated throughout their web server topology, however, these are items that Verizon's developers deal with routinely (if not daily). There are a very limited number of 3rd party concerns (a few different browsers, IE, Chrome, Mozilla & a disparate platforms such as PC, tablet, phone). A little research in the benefits of web portals (and cloud computing) verses distributed applications will clearly outline the drastic differences. A simple illustrative question (though maybe not a completely fair analogy) is how many people do you know who can code an operating system and how many people get on GoDaddy and create their own web pages. I'm not trying to insinuate that anyone who knows a little HTML can make the web portal changes, however, this isn't a difficult project for an experienced developer.
The bigger issues and ones that I alluded to in my original post are the changes that would be required to Verizon's back-end databases. The changes that would need to be made mostly likely involve multiple databases and assuming they are using a typical relational database design might require changes to key fields, adding new databases/tables, and exhaustive integrity checks. This isn't something that an average user could sit down and accomplish in an hour, however, these are simply the routine day-to-day duties of any professional database developer.
Again I reiterate... this change simply involves allowing someone (either a user, CSR, or other Verizon agent) to readily change an index record or records that correlates Account Owner to cell phone number. In terms of database management this should be simple.
Debugging & Deployment
The debugging/testing of changes made to an Operating System are amazingly complex for all the aforementioned reasons. The deployment of such changes is even more complex in that you've got to develop the mechanism to push these changes out to the entirety of the user community. I'll address deployment (or as you said dispersal) of this change because it's the easiest... quite simply there isn't one. The benefit of having a centralized web portal like My Verizon is that users come to you, not the other way around, and any change made will immediately be accessible by the user community. There is a deployment aspect in that My Verizon doesn't exist on a single web server, but again this is just the typical topology for a portal of this size and not relevant to our discussion. Debugging/Testing is an important aspect of any change and certainly Verizon has this methodology in place, however, I'll reiterate that this change should not be complex and shouldn't require extensive testing. We've also already discussed the fact that any debugging/testing only has to take place on a limited number of platforms.
Downtime
If adding the ability to change the relationship of the Account Owner to an associated cell phone number requires any downtime... the person responsible for Verizon's Development, Beta, and Production environments should be fired. There is simply no way this is even a possible concern. I've dealt with many companies with far less resources than Verizon and I assure you that changes of this nature would never require down time. I'm sure they have staff in place whose sole responsibility is to work on their continuity plan. This is a non issue.
Other Carriers
You can't possibly know how all carriers operate, though you may have some past experience with other companies. I would contend (and maybe I'm too optimistic) that a company with a focus on customer satisfaction when made aware of complaints and/or limitations in their service would seek to rectify the issue. It's quite possible that whatever other company you are referencing has fixed this issue if indeed it was similar... especially since I've hopefully bolstered my opinion that the resolution is not overly complicated.
Would you mind telling me if you deleted your 2 original comments to my post before I had an opportunity to answer? The reason I ask is that last night another user (jimfitzgerald) had posted a comment and I replied. He later posted a 2nd comment and while writing my response... all the posts were removed (his 2 posts, my reply, and your 2 posts). I'm curious if this was just a user withdrawal (though I really wish my response had remained in the thread), if there was some sort of technical issue with these forums last night, or if my response was deleted for cause by Verizon or other admin. Thanks!

Printing problem with HP Laserjet 2550

I have an HP Laserjet 2550 which is having problems with my Macbook Pro with 10.6.3
Snow Leopard has the drivers for the HP 2550. So when I added the printer it picked up the drivers.
The problem I am having is that it send the job to the printer but the printer does not print it. When I restart the printer on startup it prints the job. I have to do this every time.
Is the problem with the Mac or the printer?

Have you run Software Update to check that you have the latest HP drivers? They have done a couple of revisions since SL was released. Of course, if you are still running 10.6.3 SU will come up with many other updates some of which might be relevant to the problem.
You might also do some maintenance - repair permissions, etc. This could make a difference. There are lots of other steps that might be taken but try these first.
Neville

Problems with hp laserjet 4ml on solaris 7

Hi out there,
I`ve got a problem with a hp laserjet 4 ml on "solaris 7" (AXUS ultrasparc WSU1D/200):
After I had installed the driver with the hp jetadmin-tool, it`s only
possible to print as a root-user, as a normal user nothing happened, the printjob never reached the printer, but with the
lpq-command I can see it in the printqueue. With "solaris 2.6" it worked fine. Thanks a lot.

Hi,
Check out the permissions for printer related directories and files.
Regards,
Dharani
SlashSupport India Pvt Ltd.
Hi out there,
I`ve got a problem with a hp laserjet 4 ml on "solaris
7" (AXUS ultrasparc WSU1D/200):
After I had installed the driver with the hp
jetadmin-tool, it`s only
possible to print as a root-user, as a normal user
nothing happened, the printjob never reached the
printer, but with the
lpq-command I can see it in the printqueue. With
"solaris 2.6" it worked fine. Thanks a lot.

Printing problems with hp laserjet 1018

- printing problem with my hp laserjet 1018 (no *.pdf files!), all other documents were printed
- hp photosmart premium c309 works with all file types
Windows 7 64 bit
Adobe Acrobat Pro 10.1.7
Acrobat Reader 11.0.3

Also having other "permission" based problems as well. Other people cannot open my PDFs even though I have not used any security. I'm thinking about getting a previous version of Accrobat Pro and installing that.

Problem with HP LaserJet 4L and Leopard

4L will not print with Leopard except under following circumstances:
If I unplug the 4L, then replug and reset via Print & Fax preference,
then, it will print 1 page and stop. Will not print any more until I go through the unplug,replug,reset procedure. Then, I get 1 more page. Etc,etc. The unprinted pages appear in the printer queue. I have used this 4L happily going back through many Mac's to the old Duo. Any ideas?

I am having a problem with my HP Laserjet 6L. I use PowerPrint's Serial to USB cable. The computer recognizes the driver, but prints garbage. Does anyone know how to fix this?
With Tiger I used to have the problem where after each print job I would have to unplug the USB cable and plug it into the other USB port. This might be a work around for the other respondants.

Problem with my laserjet m1217

i had problem with my router. My hp printer does not see the signal anymore and refuses to print and copy.
please help.
laserjet m1217 nfw mfp.
I am working with a pc and windows.
thank you

You have to reset the printer.

Resolving problem with ORA-01031: insufficient privileges

hello i just to write a few word about my installation of oracle database 9i
My installation is on a Red Hat AS3
I have a problem with the error :ORA-01031: insufficient privileges
The one who read this know what about i tell.
The authorization is only for the user which Group is DBA as you can read everywhere.
but me when i tried groupadd dba => it tells group already exist.
but i can't find the group dba in the file /etc/group.
So i tried to make my user 'oracle' works with the 'already group exist' dba .
useradd -g dba oracle
but when i tried to start the database i create i have the message. : ORA-01031: insufficient privileges
i tried to add manualy the group dba to /etc/group (as i can read in websites)
and add a user manualy (/etc/passwd).
But does works.
I try all i can during 1 days long.
I was really upset because nothing that i read work.
finaly I go to the RedHat Menu (things i don't really do normaly on LINUX) and go to 'SYSTEM SETTINGS' and choose 'User and Group'
Here i can see my user 'Oracle' I get the property of the user .
there is a tab group ( 'select the group that the user will be member of:')
None of them where name DBA so i decidied to select all of them and tried.
MAGIC!!! then it works!!!
ps: after when i see the list of the group I saw that one of them is named 'SYS' . I really think that it is the one group i had to select. but don't know.
Now It is working for me so... And good luck for you. bye.

Errors
ORA-01031 "insufficient privileges"
Symptoms
During database upgrade phase using DBUA , it fails with error
ORA-1031 Insufficient privileges
Connection from sqlplus also fails with same error
$ sqlplus /nolog
SQLPLUS "conn / as sysdba"
ORA-1031 Insufficient privileges
Changing the REMOTE_LOGIN_PASSWORDFILE to SHARED / NONE does not make differen
Cause
ORACLE_HOME owner oramigts is part of OS group "dba" ,but config.s shows group "g680"
The 'OSDBA' and 'OSOPER' groups are chosen at installation time and usually both default to the group 'dba'.
These groups are compiled into the 'oracle' executable and so are the same for all databases running from a given ORACLE_HOME directory.
The actual groups being used for OSDBA and OSOPER can be checked thus:
cd $ORACLE_HOME/rdbms/lib
cat config.[cs]
Solution
To implement the solution, please execute the following steps:
1. Checked the ORACLE_HOME owner.
echo $ORACLE_HOME
/h02/app/oracle/product/9.2.0_64
cd / h02/app/oracle/product/
ls -l
drwxr-xr-x 58 oramigts dba 1024 Jan 2 2004 9.2.0_64
2.ORACLE_HOME software owner "oramigts" is part of group "dba"
3.Checked file $ORACLE_HOME/rdbms/lib/config.s
[If your platform has config.c:
Due to the way different compilers under different architectures generate
assembler code, it's not possible to give a universal rule.]
It shows dba group as "g680" where software owner is part of "dba" group
You can more find detail on config.s / config.c in the following doc.
Note 50507.1 SYSDBA and SYSOPER Privileges in Oracle
4. Modified the config.s for correct group.
.ascii "g680\0"
to
.ascii "dba\0"
7. mv config.o config.o.bak
8. make -f ins_rdbms.mk config.o ioracle
9. Checked the file config.o is created at $ORACLE_HOME/rdbms/lib
10. Connected / as sysdba thru Sqlplus from 9.2 Home, which connected sucessfully.

Does iOS8.1.1 resolve problems with copy&past?

since previous releases of iOS8 I'm facing problems with copy&paste of url's and data betwen application on iPad2 and 4s .
does 8.1.1 solve those problems.

Paulus_2 wrote:
does 8.1.1 solve those problems.
There re are some who have reported it has, and then there are others who have reported it hasn't.
You might want to follow this methodology to update ...
Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!
First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.
Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.
On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.
This is a troubleshooting methodology that you are going through. See it through to the end.
Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
https://support.apple.com/kb/HT5262
Back up and Restore your iOS Device with iCloud or iTunes
http://support.apple.com/kb/ht1766
iTunes: About iOS Backups
http://support.apple.com/kb/ht4946
Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
http://support.apple.com/kb/ht4946
iOS: Troubleshooting Encrypted Backups
http://support.apple.com/kb/TS5162
Use iTunes to Restore your iOS Device to Factory Settings
http://support.apple.com/kb/ht1414

Re: OSX Lion printer problems with HP Laserjet 4200

I have updated the driver for the HP LaserJet 4200 series printer to ver. 18.2. The computer communicates with the network, via a Linksys Wireless-G printserver, WPSM54G, and is sending something to the printer, but the printer prints only what appears to be identifying information, then raw code. Has anyone else had this problem? I use this OSX with three other printers, two of them wireless, with no problem.

Just found an email HP Support sent to me back in January 2008, about this issue
"Hello Hunter,
Thank you for contacting HP Total Care.
There currently is not proper driver for 10.5, so it is surprising that the printer is printing correctly on your Mac from any application.
Your issue cannot be resolved until the 10.5 driver is developed and released.
To sign up for an update as soon as it is available ...click on the link below:
HP's subscriber's choice is a free service where you can select to receive timely email notifications ranging from software and driver updates to creative ways to do more with your HP products.
http://h71036.www7.hp.com/hho/html/3618-0-0-225-121.html
If you need further assistance, please reply to this message and we will be happy to assist you further.
You may receive an e-mail survey regarding your e-mail support experience. We would appreciate your feedback.
For information on keeping your HP and Compaq products up and running, please visit our Web site
at:
http://www.hp.com/go/totalcare
Sincerely,
Dave
HP Total Care"
I just sent them an email today on any updates regarding a release date on the Leopard driver for P1005, i'll post any info i receive.

Facing Problem with HP Laserjet P1007

I have HP Laserjet P1007, i got driver cd with it. I installed it for the first time. when i turned on my printer, it asked three things, by mistake i selected " Do not ask again for this device ", and now my printer is not working, i have tried everything, i downloaded softwares from internet for HP laser jet P1007. but its not working. When i give comman for printing, it does show HP Laserjet P1007 printer over there but on the taskbar, where it shows printer icon after receiving command for printing, it shows " ERROR PRINTING " there. Why is it showing this? Just because i clicked on " Do not ask again for this device " , it is showing this problem. This is totally making me crazy. I tried to change the USB Port, but still nothing. Please Help
My Printer is HP Laserjet P1007
O S :- Windows Vista 32 bit
RAM- 2 GB

bhardwajguarav,
You may want to download and run the HP Print and Scan Doctor for your p1007 printer. It will help diagnose and resolve many printing issues. Below is the link to click on. This is the one for your printer with Windows Vista 32 bit.
Let us know if this helps or not.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-106197-2&cc=us&dlc=en&lc=en...
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Printing problems with hp laserjet cp1515n [found problem]

Dear Arch users,
A couple of weeks ago I installed for the first time an Arch linux on my brand new Dell laptop with an UEFI MB. It took a while until I could understand how UEFI works but eventually I sort it out and got Arch installed. Unfortunatelly there are some small problems to be straiten out. One of them is the fact that printing with my laser printer (see subject line) is not working.
for the last couple of days I was searching through all post I could find around on the internet, mainly here at the Arch forum. Unfortunatelly I could not find anything nearly describing what I am living on my system. Well here is a brief description of what is happening. After installing Arch, I opted for KDE desktop environment and I made the full instalation. After installing additional software (gimp, inkskape, etc.) I needed to install my printer. At first I couldn't get permission. Than reading the Arch tutorial for CUPS, I saw that the 'lp' permission was not setup properly. Well Have done as described there. Then I tryed to install using the GUI from KDE for installing an usb printer and for my surprise there was not such an option. I intalled than de hp-toolbox, and than it was easy to install the printer. It was automatically recognized and everything was there. The problem was, when I open an archive (text, web page, doesn't matter) and send it to print, the spooler went well theoretically sent to printer and then popped up a notification saying printing finished. Opening the printing cue, I can see that the archive was still there and marked as pending. That was the point where I started to search around for potential solutions or similar solutions.
After sudying a lot I came to a conclusions that it probably have something to do with permissions. Unfortunately I could not find out where or which permissions to change in order to get something printed. I found some "debugging" and information commands and I am posting the results here;
# systemctl status cups
cups.service - CUPS Printing Service
Loaded: loaded (/usr/lib/systemd/system/cups.service; enabled)
Active: active (running) since Tue 2013-01-29 13:26:21 BRST; 4h 43min ago
Main PID: 525 (cupsd)
CGroup: name=systemd:/system/cups.service
└─525 /usr/sbin/cupsd -f
Jan 29 17:39:46 XXXX-archs hp[12186]: io/hpmud/musb.c 588: invalid usb_open: Permission denied
Jan 29 17:40:14 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:43:27 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:44:19 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:44:26 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:44:51 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:45:05 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:56:35 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:56:36 XXXX-archs systemd[1]: Started CUPS Printing Service.
Jan 29 17:56:36 XXXX-archs systemd[1]: Started CUPS Printing Service.
# systemctl status cups.socket
cups.socket - CUPS Printing Service Sockets
Loaded: loaded (/usr/lib/systemd/system/cups.socket; enabled)
Active: active (running) since Tue 2013-01-29 13:26:10 BRST; 4h 45min ago# /usr/lib/cups/backend/usb
DEBUG: list_devices
DEBUG: libusb_get_device_list=10
DEBUG2: Printer found with device ID: MFG:Hewlett-Packard;CMD:PJL,PML,PCLXL,POSTSCRIPT,PCL;MDL:HP Color LaserJet CP1515n;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CP1515n;MEM:MEM=55MB;COMMENT:RES=600x8; Device URI: usb://HP/Color%20LaserJet%20CP1515n?serial=00BRAS85501Y
direct usb://HP/Color%20LaserJet%20CP1515n?serial=00BRAS85501Y "HP Color LaserJet CP1515n" "HP Color LaserJet CP1515n" "MFG:Hewlett-Packard;CMD:PJL,PML,PCLXL,POSTSCRIPT,PCL;MDL:HP Color LaserJet CP1515n;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CP1515n;MEM:MEM=55MB;COMMENT:RES=600x8;" ""
Jan 29 13:26:10 XXXX-archs systemd[1]: Starting CUPS Printing Service Sockets.
Jan 29 13:26:10 XXXX-archs systemd[1]: Listening on CUPS Printing Service Sockets.
# lsusb
Bus 001 Device 003: ID 03f0:4417 Hewlett-Packard EWS UPD
Bus 003 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 003 Device 004: ID 0c45:648d Microdia
Bus 004 Device 004: ID 0cf3:e004 Atheros Communications, Inc.
# /usr/lib/cups/backend/usb
DEBUG: list_devices
DEBUG: libusb_get_device_list=10
DEBUG2: Printer found with device ID: MFG:Hewlett-Packard;CMD:PJL,PML,PCLXL,POSTSCRIPT,PCL;MDL:HP Color LaserJet CP1515n;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CP1515n;MEM:MEM=55MB;COMMENT:RES=600x8; Device URI: usb://HP/Color%20LaserJet%20CP1515n?serial=00BRAS85501Y
direct usb://HP/Color%20LaserJet%20CP1515n?serial=00BRAS85501Y "HP Color LaserJet CP1515n" "HP Color LaserJet CP1515n" "MFG:Hewlett-Packard;CMD:PJL,PML,PCLXL,POSTSCRIPT,PCL;MDL:HP Color LaserJet CP1515n;CLS:PRINTER;DES:Hewlett-Packard Color LaserJet CP1515n;MEM:MEM=55MB;COMMENT:RES=600x8;" ""
# lpinfo -v
network ipps
network smb
direct hp
network socket
network http
network ipp
file cups-pdf:/
network lpd
network beh
network https
direct ptal
direct hpfax
# usb-devices
T: Bus=01 Lev=01 Prnt=01 Port=02 Cnt=01 Dev#= 3 Spd=480 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=03f0 ProdID=4417 Rev=01.00
S: Manufacturer=Hewlett-Packard
S: Product=HP Color LaserJet CP1515n
S: SerialNumber=00BRAS85501Y
C: #Ifs= 2 Cfg#= 1 Atr=c0 MxPwr=2mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=07(print) Sub=01 Prot=02 Driver=(none)
I: If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=01 Prot=01 Driver=(none)
The out put from the last command (usb-devices) I only copyed the relevant part from the printer in question.
the couple of last lines of CUPS error.log are;
E [29/Jan/2013:17:44:48 -0200] [Job 14] Stopping unresponsive job.
E [29/Jan/2013:17:52:25 -0200] [Client 14] Request for subdirectory "/admin/log/error_log?".
E [29/Jan/2013:17:52:41 -0200] [Client 14] Request for subdirectory "/admin/log/error_log?".
E [29/Jan/2013:18:05:47 -0200] [cups-deviced] PID 14408 (dnssd) stopped with status 1!
E [29/Jan/2013:18:16:37 -0200] [cups-deviced] PID 15151 (dnssd) stopped with status 1!
I hope somebody could help me out to find where to change permission (if necessary) or point me out to an different road.
Thanks
Last edited by camarao (2013-02-08 02:36:36)

OK here am I again.
as mentioned before I created an bogus printer with:
lpadmin -p test -v file:/dev/null
verified the presence of the printer;
lpstat -p
$ lpstat -p
printer Color_LaserJet_cp1515n disabled since Fri 01 Feb 2013 02:55:59 PM BRST -
reason unknown
printer hp930c is idle. enabled since Thu 31 Jan 2013 11:30:21 PM BRST
printer test is idle. enabled since Fri 01 Feb 2013 02:54:57 PM BRST
At first "test" printer was disabled for an uknown reason.
tried to use lpadmin -p test to enable the printer as described on the previusly mentioned web site, but couldn't get to enable printer "test". After reading alittle more on the internet I found the command cupsenable <printer> and indeed it changed the printer status.
tried to print;
echo test | lp -d test
result:
$ echo test | lp -d test
lp: Destination "test" is not accepting jobs.
I tried to change the condition of the Color laser printer but did not made any difference with the cups command.
Conclusion: how can I modify this status to make the printer accept jobs?

Problem with HP LaserJet M1319f MFP installation

Dear support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian
language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from the official hp website.
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print
Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/
and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan

Hello Rick,
Just as I mentioned above I'm using Microsoft Forefront Protection, but had no luck with disabling the Real-time protection - it is disabled,
but that chanage nothing.
The downloaded driver is for Windows 7 64 bit.
I did write to HP but I still got no answer from them... I already checked that support page, but I didn't get any information corresponding
to my problem, not to mention that a lot of that page is just copy/paste from another product and it's not relevant to that model.

Printing problem with HP laserjet 1100A after upgrading to Mac OS Maverick

Good afternoon,
I have always been able to use my HP Laserjet 1100A with my iMac till I upgraded to Mac OS Maverick.
After giving a printing order just one order will be carried out.
In case I have 3 printjobs I have te restart the iMac twice to carry out all the print jobs.
I am using USB for connection.
When I use the printer with my Windows computer (Windows 7) there is no problem at all with the required printjobs.
I guess the driver Gutenprint v5.2.3 is the cause of the problem.
Is there a new printerdriver available?
Thanks in advance.
Fred

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
I have provided the HP LaserJet 1100 All-in-One Printer series Support page.
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Unable to resolve problem with HP Laserjet 2100

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