Unable to run latest skype

Hi - I can download the Skypeinstallfull file, but when I go to run it it advises that there has been a fatal error and it cannot load library 'SHFolder.dll'. I have tried uninstalling, and reinstalling, and I have checked that I have all the latest operating system updates, but I keep getting this error message. Can anyone help? Thanks.

Please, run the DirectX diagnostics tool (32-bit version).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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Hello,
We can't help you until you tell us which Subscription you have.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Sashz wrote:
I was under the impression that since I have purchased a subscription with more talktime I should be able to make calls,
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TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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