Unable to save scanned documents to pictures or document folder

I just purchased a Mac Book Pro. I installed my Photosmart printer C8180. The wireless now works on it. Yesterday it scanned a document to pictures on the computer. It worked. Today I noticed the program will not let you choose pictures or documents until after it scans. Then I check the images folder and there is no scan. It will not scan the picture or document at all. There is no option like I had with windows to choose to save or move to folder. Was there an error when I installed the program? The operating system is actually called MAC OS X, 10.10.2.

It seems to be working fine now. I haven't done anything differently. Thanks for your reply and I will keep your information for reference.

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Unable to save scanned documents after updating iMac to version 10.9.2

after updating to version 10.9.2 have not been able to save any scanned images or documents. Apple does not have a solution to this problem. using officejet J6540.

Hi,
The HP Scan application is not compatible with Mavericks and will not save the scan as expected.
Follow these steps to scan using the providewd solution (Image Capture / Preview):
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c04028214&lc=en
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP LaserJet M1132 MFP: unable to save scan to file

Hi,
I just purchased a new HP LaserJet M1132 MFP. Everything is working fine except when using HP Director. It detects the device and scans. But when I try to save the file on my computer it doesn't succeed. Nothing is saved in the folder. What seems to be the problem?

Hi,
Did you installed the printer using teh original CD?
If so, can you see Mac OS X v10.7 listed as supported on its label?
I assume the CD will not be compatible with 10.7...
If this is the case indeed, go to Applications > HP Laserjet MFP folder (or anything similar) and follow the HP Uninstaller..
After uninstalling the software be sure to remove the printer from Print & Scan if it still exists...
Download and install the latest software for Lion below and check if that may resolve the problem:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=Im-80903-5 &cc=us&dlc=en&lc=en&os=219&product=3965851&sw_lang=
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Shlomi

A few pages (seemingly random) have gone grey and I am unable to save or export anything from the document this is a 200+ page document, how may i fix it?

This is how it appears with several pages.

Try creating a new document with the same page size and margins.
In the troubled document use the Layout>Pages>Move Pages
Select all pages - and choose the destination to be your new document.
If you can move all your pages - see if you can export/save that document.

HT1369 I'm unable to save a copy of photos from website. Please tell me how to repair.

I have been unable to save any photo of pictures from the web. I thought upgrading would have fix the problem, but no luck. Please help me repair for my Ipad and Ipod. Thank you. contact info: [email protected]

What pictures?
What happens when you try?
We are not mind readers, if you want help provide some specifics of the problem.
There is nothing in the limited details to indicate a problem or a need to repair.

I made un update for OSX-10.9.2. , and when a scan a document or a picture, and order `save as` , the file saved is a black picture or document. I can't see the file. What happens? I made the downloads of files required in HP site. Tks, Paulo

I made un update for OSX-10.9.2. , and when a scan a document or a picture in one printer HP D-110, and order `save as` , the file saved is a black picture or document. I can't see the file. What happens? I made the downloads of files required by HP for the OS maverick in HP site.
Tks, Paula

This link should help:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/OS-X-10-9-Mavericks-Incor rect-output-using-HP-Scan/td-p/3069079

I am unable to attach scanned documents or Pictures to eamils. The size of the scanned documents and the pictures are well below the 20MB limit. I can connect Exl and Word documents with not problem

When trying to attach a scanned document or picture to and email, the process goes not forever and there is no end, it just keeps working and tries to attache these documents/pictures. In the lower left hand corner of the screen it says "waiting for mail. yahoo. com"

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format

HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format
The scanner scans the document without a problem but when I select 'SAVE' and
specify a location and file name, a system error 'The HP scan application was
unable to save the file to the specified location'. It will save a regular PDF file
or a JPG file with no problem, but trying to save an searchable PDF or .rtf file
results in the above mentioned system error.
This problem occurs either from HP SCAN or from the 8600 scan panel.
The computer is running Windows XP and the I.R.I.S. OCR software is
loaded.

Hello TrailsEnd,
Welcome to the HP Forums!
I understand you're receiving an error message "The HP scan application was unable to save the file to the specified location". I will do my best to assist you!
First, I would recommend downloading this tool called the Print and Scan Doctor. This tool diagnoses and helps resolve common printing, scanning, and connectivity problems, including: (This information is stated here.)
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
Let me know if this tool fixes a scanning problem on this post. If this doesn't resolve your issue, then I am going to recommend uninstalling the software. Please follow this HP document on Uninstalling the Printer Software.
Once this is complete, you can perform a clean boot on your computer. I will provide a Microsoft document here to help you. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Now, you can install the full feature software from the HP website here.
Please post your results, as I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP.

Apple, please fix this bug. Sending scanned images to "Pictures" is not what I want nor what I was able to do in every previous operation system. I want to save all scanned items in a specific folder - NOT "PICTURES" Please fix this bug NOW!

Apple, please fix this bug. Sending scanned images to "Pictures" is not what I want nor what I was able to do in every previous operation system. I want to save all scanned items in a specific folder - NOT "PICTURES" Please fix this bug NOW!

I only use Image Capture, so I can't speak for other software.
Here is how I select a Scan To destination:
If you are using the minimal details screen, you should have the same submenu to the left of the page size.

Microsoft Office 2004 (Word) unable to save files I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and cr

Microsoft Office 2004 (Word) unable to save files
I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
How can I get rid of this error message?

Look, I realize you might have to get your machine working, so this is how you revert back.
Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Reinstall OS X 10.6 from disk
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
#3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#4 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
That's it really.

Unable to save a document after signing it in Adobe Acrobat Standard XI.

I have a user who is unable to save .PDF files that he is opening in Outlook via an embedded link in the email.
When he clicks on the link, Acrobat opens the document without issue. However, when he applies his signature and goes to save it over the existing document on our internal network file server, he gets the following message: "The document could be saved. The disk you were saving to or the disk used for temporary files is full. Free some space on this disk and try again, or save to a different disk."
The network drive has a significant amount of space available, at least 500 gigs.
This was not an issue up until Friday of last week. Prior to Friday, he had no issue signing documents emailed to him that contained a embedded link pointing back to the file on our internal network file server. If I have him browse directly to the file in Windows Explorer however, he can open sign the document and overwrite the existing copy. While that works, I would like him to regain the ability to save his file after opening it from his email; as unless I show him how to get to the file directly via Explorer, he is unable to do so. (And he has to sign many documents a day as well)
Other users on my network are not encountering this issue, however some are running a different mix of Office and Acrobat. (Such as Office 2010 and Acrobat X, etc)
I've researched this issue for prior versions of Acrobat and tried to applied the same resolutions for this issue without a positive result. So far I have been unable to find any solutions for this issue dealing with XI.
Has anyone else run ino this issue with Acrobat Standard XI? If so what did you do to resolve the issue? Thank you for any help that you can give me.
Here is the basic setup that his computer is running:
Windows 7 Profesional 64 bit
Microsoft Office 2013 Professional
Adobe Acrobat Standard XI
Internet Explorer 9
Also my user is has full Admin rights to his workstation and has the appropriate security rights to the folders he is trying to save the signed document to.

I would like to confirm the exact same message is happening with us.
Several users have been receiving the error message shown below when trying to save PDF’s to their desktop or other server.
We are experiencing the issue with earlier versions of Acrobat (8 & 9) as well.
This is only started happening this week?

HT202879 i am unable to save documents in keynote or pages. The file "untitled.key.tef" could not be opened keeps coming up.

i am unable to save documents in keynote 09 or pages. The file "untitled.key.tef" could not be opened keeps coming up. Can anyone tell me what is happening?

How did you originally make these documents?

Unable to save document as (Flash CS5 - BUG - OSX)

I have upgraded my CS4 to CS5 on MAC OSX and i'm having problems saving new and existing fla files. It doesnt always do it but it's very anoying when you have done some work and are unable to save it.
I get this message:
unable to save document as (file name)
please try saving to a different filename or location.
even if i try to save as to a different location i get the same message, this ONLY happens in flash CS5 and does not do it on any other application or even flash CS4. To put it bluntly i am absolutely furious with this and when you pay this amount of money should not get this hassle for such a simple action.
I have tried phoneing the adobe support line and it's a joke, you can't even understand the operator to even get anywhere and i just gave up having to repeat myself and asking them to repeat themselves.
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I am having this same issue with Window 7 Professional 64 bit.
It seems I can reproduce it pretty reliably but have only seen it since I started working with trying to import and export runtime shared font libraries.
I create a new fla
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I save and test my swf and it works.
I go back into the font asset and change the location of the font swf to another relative path (this file is loaded into a shell so the raltive path will change).
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I have repeated this process a couple of times.

I was able to open a pdf document but was unable to save to my computer. I have adobe acrobat pro x

I was able to open a pdf document but was unable to save to my computer. I have adobe acrobat pro xi. the message i received was. "the document could not be saved. there was a problem reading the document (8)."
I was able to convert it to a Word document and then save, but I should not have to do that.

Did you try a Save As? What OS? Have you updated Acrobat?
Another alternative is to print to a new PDF. That is probably a better work flow than going to WORD and back.

I am unable to open scanned documents (with .jpg file extension) in my e-mail inbox, on the Mail app on my iPad. Please provide a clear answer. Thanks a lot.

I am unable to open scanned documents (with .jpg file extension) in my e-mail inbox, on the Mail app on my iPad. Please provide a clear answer. Thanks a lot.

Can you actually see that the attachment has a .jpg extension? Some mail systems strip it off (I've seen AOL do that) which makes the attachment difficult to open.

Unable to save scanned documents to pictures or document folder

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