Unable to see Airport Express from Windows Airport Utility

I am setting up an Airport Express to connect remote speakers for a friend with windows base system. The router is a TrendNet.
I have managed to add the Airport Express to the network. I can ping the router, and if I put in the IP address to Airport Utility it is found and I can configure it. Airport Utility on it's own however will not find the Airport Express.
I can currently play to the Airport speakers from multiple iPhones also on the network, so I know that part is working as well. What is not working is the Airport Express is not showing up in iTunes as an available speaker. I am guessing that as the Airport Utility also will not recognize it that is had something to do with firewall rules on the Windows 7 computer or Trendnet Router. I checked Windows 7, and there are four Bonjour entries and one iTunes entry. All seem set open for incoming requests.
At this point I'm puzzled. Any network gurus out there have new ideas?
Thanks
Gary

I just ran both the verify and repair options on both the permissions and the volume. The ~/Library permissions are repaired, but that was all. I also checked the software update, but I have all the latest installed, it seems.
Where can I check my AirTunes version? I tried spotlighting for it, but that search came up empty. I did install the version that came with the AirPort Express. It says "AirPort 4.2", so I guess that's the version installed at the moment. My iTunes version is 7.0.2. I upgraded the firmware to version 6.3.
I have very little knowledge of networking, I'm afraid, and I'm starting to think that maybe the problem could be my router being set up in such a way that it won't allow the AirPort Express to connect properly.
The reason I believe it's my network rather than the AirPort Express is because when I reset the device, I see that new network named "Apple Network xxxxx". When I connect to it, iTunes properly displays that AirTunes selection box in the lower right and I can stream music to it. With the ethernet cable plugged in, the sound does lag every now and then whenever I use an applications that needs Internet access.
The MacBook, router and AirPort Express are about one to two meters apart (that's three to six feet, I think). I'm not quite sure if the SpeedTouch router is set up properly. Luckily, a friend of mine who's a system administrator is coming over today, so I'll ask him if he could have a look at my network setup.
Thanks for all the help and the fast replies! :^)
my thumb is all sore
Bathe it in salt water
I'll try that, haha. :^)
Your English is excellent .
Thanks! :^)

Similar Messages

Manage Airport Express from Windows computer

Is it possible to manage the Airport Express from a Windows computer?
Most of the posts here deal with connection problems from windows to the device - my problem is that I no longer have a macintosh and so I no longer have access to the airport admin utilty.
Does Apple provide a set of admin tools that run on Windows?

It does not work for the airport express. At least I have been unable to get it to work. "An error occurred while trying to access the base station" Is the error I get. iTunes has no problem playing it.
I used to be able to access my Airport Expresses with the software that came with it. But unfortunately I lost my disk and can 't find the right software to download anywhere. It's all for the airport and not the airport express.
Very disappointed with Apple's support for such an expensive device.

Printing to Canon Pixma MP170 on Airport Express from Windows XP

I got a Canon MP170 basically for free with the rebates.
Connected to my Airport Express, installed the drivers on my PowerMac and I can print just fine (I am aware that the scanner will only work when connected directly - which also works fine).
Now I installed the drivers on Windows XP, then added a new printer, selected the Standard TCP/IP port where I had my other printer on the Aiport Express before and changed the printer driver to the Canon MP170. Could not print.
Deleted the port (only managed after deleting the printer(s) defined with it and restarting Windows ...) and created the port from scratch - Standard TCP/IP port, IP address of my Airport Express, device type Generic Network Card, raw port 9100. Won't print.
Anybody managed to get this going?
Thanks in advance and Best Regards,
alex

Try Port 9101
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express
http://www.ifelix.co.uk/tech/1004.html
Or try Bonjour
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express using Bonjour
http://www.ifelix.co.uk/tech/1008.html
Problems with finding Printer Driver on Windows XP when using printer connected to Airport Extreme or Express
http://www.ifelix.co.uk/tech/1012.html
iFelix

Trouble printing to Canon ip4200 over Airport Express from Windows XP

I've just spent the last 4 hours trying to get my Dell laptop running XP to print to my Canon ip4200 USB printer connected to my Airport Express. My PowerBook (10.3.4) connected without issue and has been working fine. The XP laptop just refused to print, and the "troubleshooter" was useless. It would print fine over a direct USB connection, but, despite following the directions for connecting an Airport Printer in XP to the letter, it failed to print every time.
I was tearing my hair out in frustration when I eventually discovered this post at macosxhints: "RAW port has changed!" (scroll down thew page a bit):
http://www.macosxhints.com/comment.php?mode=display&sid=2003072510530643&title=R AW%20port%20has%20changed%21&type=article&order=&pid=0
The default Raw configuration for "Standard TCP/IP Port" was set to 9100. I manaully changed it to 9101 and all works great now.
I don't know where the default of 9100 came from, but this has cost me an entire morning of frustration. GRRRRR!
Anyway, I'm posting this here in case anyone else is struggling with similar symptoms
867MHz G4 12 PowerBook; 640MB RAM 40GB HD Mac OS X (10.4.3)
867MHz G4 12 PowerBook; 640MB RAM 40GB HD Mac OS X (10.4.2)

Try Port 9101
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express
http://www.ifelix.co.uk/tech/1004.html
Or try Bonjour
Printing from a Windows XP PC to a printer attached to an Airport Extreme Base Station or Airport Express using Bonjour
http://www.ifelix.co.uk/tech/1008.html
Problems with finding Printer Driver on Windows XP when using printer connected to Airport Extreme or Express
http://www.ifelix.co.uk/tech/1012.html
iFelix

Can't Autodetect AirPort Express in Windows

I've just recently started being unable to autodetect my AirPort express from Windows machines. I use it primarily as an AirPlay speaker, but applications such as iTunes (for Windows), Airfoil, and the AirPort Utility can't see it. This seems to be limited to Windows machines; iTunes on the Mac can see and play to it just fine, as can an iPhone. It's just my two Windows 8 machines that can't see it -- one of them used to be able to, the other I just tried installing the AirPort Utility on today. The AirPort Utility can be used to manually configure the AirPort Express when given its IP, just can't find it automatically. Tried disabling the Windows Firewall; tried repairing and uninstalling/reinstalling Bonjour (current version is 3.0.0.10).
Not really sure where else to go from here -- between everything that is/isn't working it seems like the only possible cause is some issue with Bonjour for Windows. This problem cropped up within the past month or so -- I don't use AirPlay from my Windows box all that often -- which looks like it would roughly correspond with Bonjour v3.0.0.10 coming out.
Any ideas? I want to try going back to Bonjour v3.0.0.2 but I've been striking out so far finding a download for it.

Hi Bob, thanks for stick with me on this. I did get it and I'll share some points here for those that may be having the same issue. My opinions: Extreme find Express is a bit finicky. Reason even though I had it plugged directly into the Extreme via ethernet cable, sometimes it saw it sometimes not. The thing I found the best to do is unplug the express, unplug the ether cable, plug it all back in and press the hard reset. I had to do it a couple of times until it worked and I only new to keep trying from some other posts outside of this support forum. One of the most iportant things here is what Bob says, you must know your Extreme security level and the password. Also, its a bit peculiar because once your Express shows up in Airport Utility and you are following the 'wizard' it provides a drop-down to select a wireless network to join. At this point I expected to see the wireless network but its not there. I had to type it in. Lastly is not clear why you would choose join a network vs extend a newtwork - could use some docs on that. Hope this helps others.

HT1998 How can I administer a Gen 1 Airport Express from Airport Utility 6.3.2 (OS 10.9). I can see the base station but get the message: "This version of AirPort Utility doesn't support this base station. Go to AirPort Service and Support for more inform

How can I administer a Gen1 Airport Express from, my MacPro (OS 10.9, Airport Utility 6.3.2). I can see the Express in the WiFi window but from the Airport Utility I get the following message: " This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information." Of course there's nothing of value on the support page. Any clues anyone?

Apple has dropped support in Mavericks (10.9) of the AirPort Express and AirPort Extreme models that were discontinued more than six years ago.
You can still administer the older AirPort models if you have a Mac running Leopard, Snow Leopard, or a PC.

Have installed Airport express using windows vista, unit blinks green, selected the speakers from itunes but get no sound at all, even if I put a headphone in the airport express. Pls advise

Have installed Airport express using windows vista, unit blinks green, selected the speakers from itunes but get no sound at all, even if I put a headphone in the airport express. Pls advise

If the AX is working properly, it should not show up in your list of available networks (since it is "joined" to your router). Have you unplugged and replugged your AX? Unplugged and, after a minute, replugged your router? Do you have MAC address filtering enabled on your router? (if so, disable it to see if the AX works ... it will broadcast its MAC address to the router, and you can add it.) Is your firewall turned on? Turn it off and see if you can access Airtunes. You will have to open a port in your firewall if that is the case.
The AX should have the same network name as your router the wireless tab. When it shows up, what name is it broadcasting?

Bonjour won't print to my Airport Express from my Win XP pc

I loaded Bonjour onto my Windows XP pc. The load went fine -- no error messages. I ran the 'add printer' routine, it found my HP 1210xi (which is connected to my Airport Express by USB) and showed a driver in the selection list to add. I added the printer. The setup looks fine. When I try to print a test page nothing happens, it finally errors out in Windows saying there was a problem printint the document. It also creates a mess that requires stopping/restarting Windows spooler to clean out the old print job.
I had previously loaded Bonjour onto this PC and printed just fine.
I am running XP SP2 with Windows Firewall. I tried with the firewall turned off and get the same problem. I can ping the Airport Express from the PC.
I have other Mac & Windows PCs running on this network and this is the only PC with this problem, but I do remember having the problem with a Dell about a year ago.
Sorry to be so long-winded, but I wanted to put as much data in this post as possible.

Try plugging your computer directly to the HP printer via USB and installing printer. Then disconnect and try Bobjour again. It worked for me. Although you may need to reinstall Bonjour again.

How do I remove an unwanted Airport Express from my network?

I have been using a Time Capsule for several years. I am having trouble backing up to my Time Capsule. I have discovered an unknown Airport Express in my network. I've changed networks, added passwords to the network, etc. How do I remove this unwanted Airport Express from my network? I think he is wreaking havoc with my system!! Help...

Maybe this is an issue I should consult my ISP about??
No question about that. If you can "see" Travis's device, then he can likely "see" your Time Capsule.
I'm just concerned that whomever the APExpress belongs to could be changing settings on my computer or Time Capsule that would cause the issues with me not being able to backup.
Make sure that you have a Time Capsule base station password. Unless a user has that password, they might be able to "see" your Time Capsule, but they cannot access any of the data on the Time Capsule or change the settings.
Open AirPort Utility, click on the Time Capsule and click Manual Setup
Then, click the Time Capsule tab below the icons to see the device name and password for your device. Make sure that you have entered the password and confirmed. Click Update if you have made any changes.
The message I get is "The backup was not performed because an error occurred while copying files to the backup disk. The problem may be temporary. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."
I am not sure what this error means, because I cannot duplicate it here to test.
If it were me, I would try this "fix".
http://pondini.org/TM/A5b.html

Airport Express and Windows 2000

Curious why the Airport Express documentation says that it will work with (a machine running) Windows 2000, but the software stops installing when it detects Windows 2000.
Also, given this, wondering if there is a workaround.
Thanks.
IBM thinkpad Windows 2000

Curious why the Airport Express documentation says
that it will work with (a machine running) Windows
2000, but the software stops installing when it
detects Windows 2000.
The AirPort Express Assistant is not compatible with Windows 2000.
To setup AirPort Express from a Windows 2000 computer, you must use AirPort Admin Utility for Windows version 4.0 or later.
http://www.apple.com/support/downloads/airport42forwindows.html
iFelix

HT4587 I bought an Airport Express from a supplier who told me I'd need at least iOS 5.4 on my iPad. My first generation iPad is apparently up to date but the iOS is only 5.1.1. Before I unpack the device I want to know whether it will work with this ea

I bought an Airport Express from a supplier who told me I'd need at least iOS 5.4 on my iPad. My first generation iPad is apparently up to date but the iOS is only 5.1.1. Before I unpack the device I want to know whether it will work with this earlier version.

Apple says that a minimum of iOS 5.0 is required. See the support document below. Look for Requirements on the left hand side of the page about half way down.
Requirements: Compatible with iPhone, iPod touch, and iPad. Requires iOS 5.0 or later.
https://itunes.apple.com/us/app/airport-utility/id427276530?mt=8

Airport express and Windows 8 dns error message

I have just purchased a HP windows 8 machine. It works fine on my old Airport (5 years) wireless, but with the Airport express it does not. I can connect with CAT5 cable direct. When I bring up the available connections I see the airport express and pick it, type in the password and it says connected. Next I click on IE and I get the error message "This page can't be displayed" I run the fix connection problems and it says "Your DNS server might be unavailable". Check list of items.
1. Windows 8 wireless machine works fine on old Airport
2. Windows 8 direct connect works fine on Airport Express amd old Airport
3. Windows 7 wireless machine works fine on both old Airport and Airport Express
I am using the default settings on the Airport express except password is being used.
Windows 8 >>>wireless>>>Airport Express>>>router
As suggestions?

What are the model numbers of both your Extreme and Express base stations? Do you have them configured for a 802.11n (extended) or 802.11g (WDS) Wi-Fi network?

Airport Utility cannot find my Airport express on Windows 7

   I have a working Airport express with a static ip address. The static ip address has been hard coded in my main router. The airport express is connected to my network via ethernet cable. Airport Express Version 7.6.1. I am having conectivity issues from my new Windows Desktop. The airport utility 5.6.1 on my new desktop cannot find my airport express. The manual setup button has been greyed out. I can ping the device. I can click on "configure other" and configure the airport-express (which is how I set it up).    If I reboot my desktop and then quickly fire up the airport utility, it finds the device. On hitting rescan, in a few minutes everything gets greyed out again.
The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
How do I find out what is blocking the airport utility on my new desktop. The Bonjour Service is up and running.   Any help/advice on trouble shooting this issue is appreciated.

The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
You only need one computer on the network to access the settings in the AirPort, so unless you like to look for things, it is probably not worth the effort to try to troubleshoot the blocking action on the Windows 7 machine.
It is not always the Windows Firewall and/or the anti-virus program that blocks connection attempts like this, but that would be the first place to look.
In general, you have to get into the Firewall settings to create an "exception" for the AirPort connection. The same would be true for the anti-virus if that is what is blocking the connection attempt between the PC and AirPort.

Airport Express and Windows Vista

I cannot get the Airport Express software to recognize the Airport Express in Windows Vista. I installed the software and the setup assistant doesn't even show up. Any recommendations?

Ah Ha!
I have been waiting patiently for the last few weeks for posts to come up on this subject.
I have had the same problems. My new samsung sets up a wireless contection with the aiport wonderfully but as airport admin assistant does not install with the 4.2 version I cannot configure hence set a password or any security. It cannot be done through utility as it does not recognise the airport as being there.
A long sequence of phone calls with a lady from apple confirmed they are aware of the problem. Apparently the 5.1 version does install in vista (although its existance maybe a myth).
The funny thing is that you cannot tell what version is in the box. The staff in the apple stores do not know either. So I have ended up buying three airports opening the packaging, finding the wrong software and then getting a refund. Just like charlie lookig for the golden ticket.
They are of course selling loads of these to PC users and most of these will now be using vista if they have new PC's. So lots should be being returned. A serious problem for their cross platform marketing plan.
Apple! a sticker saying not compatible with vista would have saved me alot of hassel.
MK

I need help configuring the Airport express from a PC

Hi there!
I want to configure the airport express from a PC. It runs okay but the connection is open (anyone can browse on my connection)
In a PDF that I found on Apples web site, it says go to
Start-> All programs-> Airport express setup assistant, but there are no programs named Airport on my PC!
Do I have to download a utility for this purpose?
Fredrik

If all you want to do is add wireless security to an already configured Express, you'll probably want to use the Airport Admin Utility. You should be able to install it by installing this package:
http://www.apple.com/support/downloads/airport42forwindows.html
If the PC isn't running at least Windows XP, I think you're out of luck.

Unable to see Airport Express from Windows Airport Utility

Similar Messages

Maybe you are looking for